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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Glitches constantly and doesn't save card information.
Business response:
We really appreciate your feedback, as it helps us improve. Would you be able to reach out to our support team so we can correct the issues with the payment methods and glitches with the app? You can reach us by phone at (646) 741-9393 or by email at support@rentredi.com so we can work with you.
What is wrong with this ap? It keeps saying update available, but there is none. Plaid is the worst. Very cumbersome.
Business response:
This is definitely not the experience we want you to have! Can you reach out to our support team so we can help correct this? Please reach out to us by phone at (646) 741-9393 or by email at support@rentredi.com and we'd be happy to help you.
It totally don't work
It sucks! Why in the same hell would i want to pay for a service my landlord chose to use. I will only use you to pay the landlord otherwise your app completely sucks. No reason people should have to pay to use your service it should be put on the person who insists on it. I will NEVER EVER RECOMMEND YOU TO ANYONE. You're lucky you got 1 star I would give you a negative 1,000,000
Business response:
Hi Wendy! We strive to provide the best tenant experience possible by making it easy to pay rent, send maintenance requests, sign leases, and receive special discounts. We hope as you continue to use RentRedi and have a great experience. If you have more feedback, please reach out to our chat support, and we'll be more than happy to assist you!
Took almost an hour to load application, then was not allowing me to sign and submit. Super annoying
Business response:
Hi Cassandra! Our support team has reached out to your landlord so we can get this issue corrected. We have also emailed you directly and will reach out as soon as we have a resolution. Thank you for your patience as we investigate this issue!
It sucks! Why in the same hell would i want to pay for a service my landlord chose to use
Business response:
Hi Wendy! We strive to provide the best tenant experience possible by making it easy to pay rent, send maintenance requests, sign leases, and receive special discounts. We hope as you continue to use RentRedi and have a great experience. If you have more feedback, please reach out to our chat support, and we'll be more than happy to assist you!
Got charged double rent and they took 2 weeks to return my money. My auto pay set to the 25th of the month for no reason despite the first being my rent due date for over a year. Then I get emails saying I'm over due on rent even though I pay on time every month. Stop making everything an app and just have a mobile site!
Business response:
Hi there! Our support team has reached out via email to confirm your successful payment and autopay status. You can access RentRedi on the mobile site/ tenant web portal at https://tenant.rentredi.com/getStarted. If you have any issues in the future, please reach out to our support team so we can get that resolved as soon as possible!
Applied for an apartment that was listed only to be told after I paid for the application the unit was rent ready. Not even offered a refund nor was my application even processed and nobody to c9ntact regarding this. I guess it's a great app if you want to scam peopl. Out 49.00 and still looking for a place to rent.
Business response:
We're sorry to hear about the apartment; apartment hunting can be a challenge Please know that RentRedi does not control listing status, but we would like to process a refund since your application was submitted after the unit was rented. Please contact RentRedi Support at (646) 741- 9393 or at support@rentredi.com and we will be happy to help you!
Your additional build your credit is a joke! I've been paying my rent the day before my bill is due for 8 months and it has showed nothing on my credit report. Just another way to make money from people who are already struggling.
Business response:
Hi Danny! This is definitely abnormal and we want to get this corrected. Many of our customers benefit from the credit boosting and RentRedi support has reached out to correct this error. Thank you for flagging this up!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,354 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.