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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
horrible app! none stop emails asking me to pay them to report that I paid my rent. none stop bugging me to set up auto pay. there is no option to adjust notifications in the app
app keeps freezing for me and applicants.
Business response:
Thank you for flagging this, Jessica! Freezing for you and your applicants isn’t the experience we want. Our 24/7 live chat team can look into it right away and get it in front of our product team directly. We’d love to help turn this into a 5-star experience!
Extremely buggy experience – frustrating daily use I really regret choosing RentRedi for my rental management. The app is full of persistent bugs and performance issues.
Business response:
Hi Mihai, thank you for your review. Daily bugs and slow performance are not the experience we want for you. Our 24/7 live chat team will document this and get it in front of our product team directly, since we keep improving RentRedi with landlord feedback. We’d love to help make this a 5-star experience!
No matter how many times you tell it to stop reminding you about their other options, it does. They send you emails about sending in your renter's insurance to them even though you have your insurer mail the renewed contract to your management directly. They charge you a dollar service charge to pay directly from your bank if you have it saved, every time. They charge you another dollar to add a new bank account, plus the dollar fee. They charge $70 and change if I want to pay with a card.
Business response:
Hi Michelle, thank you for sharing this. Repeated reminders aren’t the experience we want, so our 24/7 live chat team will review what’s happening and get your fee feedback to our product team directly. Card convenience costs more industry-wide, so lower-cost bank payments exist. We’d love to turn this into a 5-star experience!
Every time you go to the user interface home it tries to get you to sign up for a credit check. You can select "don't remind me again" but it doesn't change anything. Seems like the UI is built specifically to not be user friendly
Business response:
Austin, thank you for flagging this. A reminder that keeps returning after you dismiss it doesn’t sound right, and it’s not the experience we want. Our 24/7 live chat team will document it and get it in front of our product team directly. We’d love to turn this into a 5-star experience, Austin!
I cannot ownload this app because there is not a downloan button. I have it on another device but there I cannot upload my renters insurance. there is not "I have my own insurance" icon. I see there are other problems. It figures that my landlord picked this app, cheap. A terrible app and I cannot even download it from google play as there is no icon to download.
im not sure. ive began the process of on-boarding tenants and today I tried to login on my phone and then also on my desktop and neither worked. if im going to have issues putting tenants in the app it wont serve its purpose im feeling really unsure about proceeding with this app once everyone is setup and started it will be more difficult to change systems.
Business response:
Hi Tennille, thank you for flagging this, that's not the experience we want during onboarding! Login trouble on both devices sounds technical, not your end. Reach out to our 24/7 live chat team right away, we'd love to get this fixed and turn it into a 5-star experience!
If you want to pay extra fees to pay your rent, this is the app for you. update 9/10/2026 - this app also gives the company full access to your bank account, not just checking. Seriously, they wanted all of my banking info to sign up.
Business response:
Thank you for sharing this. The $1 ACH fee is a low-cost option for submitting your rent payment on RentRedi! If you'd like help making that switch, reach out via 24/7 live chat, we'd love to help!
If you want to pay extra fees to pay your rent, this is the app for you.
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 2,077 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.