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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst app I ever tried to use. Would not allow me to ac This is a terrible app to use as a tenant. Would not allow me to answer the first question on each section. After I exited app my phone was flooded with advertisements that were difficult to clear.
Business response:
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details to our 24/7 live chat support team so we can help troubleshoot and investigate further. RentRedi does not serve third-party ads through the app, so we'd like to review this experience as well. Thank you!
Can the developers use hardware attestation from Android instead of Play Integrity API? I can't open the app on my new phone.
Business response:
Thank you for your feedback. We understand how frustrating it is when you cannot access your account on a new phone. Please reach out to our 24/7 live chat team to resolve this, and we hope you'll consider updating your review!
I'm unable to link my account through Plaid when I have previously used Plaid for other transactions and the agent in the chat is keeps trying to get me to pay by card so that I will have to pay their exorbitant $46 payment fee. Very gimmicky and scamish company to have to go through just to pay rent.
Business response:
Thank you for your feedback. We are sorry for the Plaid connection issues; ACH options are always meant to be available. We want to get your bank linked correctly. Please reach out to our 24/7 live chat so a senior agent can resolve this. Thank you!
Overpriced for rent pay - 80 Since this comment they decreased the price by 10 to 70 dollars. It is still overpriced.
Business response:
Hi Alex, thank you for updating us! We would like to help you set up ACH/bank transfer, as that fee is only $1. We have 24/7 live chat support available whenever you're ready. Thank you!
terrible app
Business response:
Thank you for sharing your feedback. We understand how tough it is when the right path isn't clear. It sounds like you could use some quick guidance, and we always aim to make things simple to find. Please reach out to our 24/7 live chat so we can help. Thank you!
This is the worst app.
Business response:
We are sorry to hear you are having a tough time finding what you need. It sounds like you could use some extra guidance, and our team is always ready to help users find the right path. Please connect with our 24/7 live chat so we can help. If that clears things up, please update your review. Thank you!
you can't refresh page and your info stays.. you have to start all the way over.. When it's time to sign app freezes..
Business response:
Thank you for sharing this. We understand how frustrating it is when the app doesn't work smoothly. It sounds like you ran into a platform issue, but we always want to ensure our system is reliable. Please message our 24/7 live chat so we can fix this. If things improve, please update your review. Thank you!
Is this even functional? Definitely not user friendly.
Business response:
We’re sorry the app felt frustrating to use. RentRedi is built to simplify renting, and our team would be happy to help with anything that felt confusing or difficult to navigate. Please reach out through live chat so we can help improve your experience. If resolved, we’d appreciate you updating your review!
what a completely garbage app. Everything is a struggle. Loses my information constantly
Business response:
Hi Chad, sorry to hear about the trouble you've had getting things set up. It sounds like you hit some unexpected friction, which isn't the seamless experience we aim for. Please reach out to our 24/7 live chat, it's the fastest way for us to fix this for you immediately. If we’re able to help, we’d love the chance to earn an updated review!
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.9 star rating with 2,077 reviews.
When is RentRedi open?
RentRedi is closed now. It will open tomorrow at 9:00 a.m.