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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Looks like it would be a great concept, but it's far too buggy to use without constant annoyance, so I gave up. I just downloaded the app and got a pop-up notification in the middle of the screen thanking me for downloading it and told me about some special offers. Sounded interesting so I clicked ok. Checked it out and went back, the same message popped up, I cancelled. That message pops up literally every time I go to the dashboard. I tried everything, but it won't stop. Please fix this.
Business response:
We're sorry for the experience you had. We found the offer you referenced and updated it so you should be all set going forward. We only offer things that would help you as a tenant, so if you have any future issues in the app, please message us via the in-app chat and we will be sure to help you with anything needed!
Complete garbage. Nothing in the app works, I had to go to their website to complete the account setup and every time I open the app it takes me to a blank screen.
Business response:
This doesn't seem right and we'd like the opportunity to investigate the issue for you. Our tenant web portal is great for managing your rental experience but if you're experiencing issues with the app, we definitely want to take a closer look at this for you. Please email team@rentredi.com or use the blue chat button on our site to connect!
Good app if I can get it to work
Business response:
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at team@rentredi.com? We'll get you up and running!
Can't login to my account anymore. The message I get is "your account requires verification".
Business response:
We'll look into this issue for you. Please send us a note at team@rentredi.com so that we can follow up.
Too many unnecessary ads and emails just to pay rent.
Business response:
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If you'd like to be removed from emailing lists, there is an unsubscribe button located on the bottom of the email or if you reach out to us using the blue chat button we can help unsubscribe you!
I don't like the fact you need too go through my phone is fine. But, your not aloud free rain and access all my PII. That is an invasion of my privacy, just who do you think you are.
Business response:
Hi Robert, RentRedi does not access or store your personal information. We take security very seriously for our customers and value your input. If you'd like more information about how we protect your personal information, please reach out to team@rentredi.com. We are more than happy to assist!
Tried to set it up and constantly keep getting an "update to newest version" message. I installed it mere minutes ago why wouldn't the "latest version" be the one I installed
Business response:
Hi Skylar, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at team@rentredi.com? We'll get you up and running.
Between pushing services, pushing feedback, and pushing Google play ratings tone it the heck down. I don't want to fight getting redirected fifty places when I just want to pay my utility bill...
Business response:
Hi Matthew, thank you so much for this feedback. We appreciate your insights and are actively working to improve the tenant experience. If you have any more feedback, please don't hesitate to reach out to us at team@rentredi.com. We are more than happy to help!
Play double one month now it's screwed up again this month
Business response:
This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,498 reviews.
When is RentRedi open?
RentRedi is closed now. It will open on Monday at 9:00 a.m.