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RentRedi
- Software company
- Latham, NY
About this business
Location details
800 Troy-Schenectady Rd, Latham, NY, 12110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today was my first time using it I pusht the wrong payment setting and boom charged me a$21.00 convenience fee like give me my money back I was trying to pay rent which should have cost a extra dollar I don't like this I need my refund asap
Business response:
Hi, thank you so much for reaching out! This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at team@rentredi.com.
Very frustrating. Installed this app multiple times on multiple devices, and multiple times it "forgot" my account details. And therefore became useless. So again I had to uninstall and reinstall and try again. And as of the moment I am currently using the browser interface to pay my rent..... because the app is just plain broken. Frustrating beyond belief, especially when a landlord requires their tenants use it.
Business response:
Hi Carl! First, our apologies for your experience, we definitely want to ensure the app is working seamlessly for you. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
This app is garbage
Business response:
Apologies for any difficulties you experienced with the setup. If you have any questions or concerns, please don't hesitate to connect with us at team@rentredi.com or use the blue chat button in your app. We are happy to help with any issue you may be experiencing.
Horrible
Business response:
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at team@rentredi.com? We'll get you up and running.
This site/app is the biggest scam. No way to cancel. Been going back and fourth a dozen emails and they still keep dodging my refund request i first asked over a month ago just a day after i signed up, then they charged me again!!! They refuse to cancel my membership or refund the two fees
Business response:
Hi Andrew, we're sorry your RentRedi experience was unsatisfactory. If you would like, we are always happy to discuss how we can help your business! However, if you would still like to cancel, please follow the instructions: 1. Click the gear icon on your RentRedi app 2. Click "Settings" 3. Scroll to "Cancel Your Membership" 4. Click "Cancel"
they will wake you at 4:00working for the landlord but not performing the responsibilities of service repairs or anything else a landlord is responsible for. all I really see is an app in order to not take your payment or set you up with keys for exchange. don't get trapped into it they want to automatically withdraw your money. They want control of your banking My problems truly lies between the landlord and rentredi and me not being able to get a checking account. Bottom line I don't trust it
Business response:
Hi Gregory, we would like to chat with you with regards to your experience with us. Can you reach out to us at team@rentredi.com so that we can connect?
Where is the app for owners? I've input rentredi for owners and there's not an app for owners.
Business response:
Hi Ted! On your Android phone, visit https://app.rentredi.com > Click the banner at the bottom to "Add RentRedi to Home screen" > Done!
Terrible app for tenants. Slightly tricky to configure. Pop up sales BS make it hard to just pay the rent. All transactions come with an additional dollar charge. It asks for feedback, but if it's not positive it sends you in a loop. It's hard to track payment history as a tenant as well. It makes an actual impact in making me want to not renew my lease if I have to use this (likely) spyware, profiteering junk.
Business response:
Thank you for taking the time to share your feedback, and we are sorry to hear about your difficulties. The feedback loop is being investigated and improvements to our payment history tracking are in the pipeline. The processing fee is required to cover the cost of transferring funds. Please contact us at team@rentredi.com, we are happy to help!
I have added my card and signed into my bank account to link it up for payment MULTIPLE times each, and it won't save my information. It always says successful but then once I go back to the home page of the app, it says my payment info is still needed. This is something that shouldn't be an issue on an app set up for people to pay for the roof over their heads! Fix it please. Edit: charged an extra $25+ for rent because it won't let me link an account. Only lets me use a card. Fix app please.
Business response:
This doesn't seem right. This sounds like an issue for our customer support, and we want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect.
Frequently asked questions about RentRedi
How is RentRedi rated?
RentRedi has a 3.6 star rating with 1,498 reviews.
When is RentRedi open?
RentRedi is closed now. It will open on Monday at 9:00 a.m.