RentRedi

3.6

Software company
Latham, NY

About this business

Technology Software company

Location details

800 Troy-Schenectady Rd, Latham, NY, 12110, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.61,354 reviews

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Nuka DiLucca

2 years ago

Tenant should not have to pay convenience to use your app, shady. also don't ask for access to my phones documents, photos, videos, music, and contacts. also your password requirements toast message cuts off so users can't see what they require when making a password. also I'm not sure where user/pass information is being cached, but it doesn't look kosher at a glace, consider adding 2fa. also email verification after first login is weird, why verify the 2nd time I log in.

Business response:

We appreciate this feedback and it has been passed on to the team to review. Payment fees are determined by our payment processor, not RentRedi. We recommend using ACH, as the fee is only $1. Additionally, we ask for permissions so you are able to upload documents to the apps that you may need for applications. Thank you again for this feedback.

Ingrid Roberson

2 years ago

This app is awful, we should be able to download this to are laptop.

Business response:

HI Ingrid! You are able to access RentRedi right from your laptop as well! Visit tenant.rentredi.com!

Michael Spears

2 years ago

Will not work properly. I've been using for 5 months and all of a sudden it stopped working. Tried reinstalling and now won't load anything

Business response:

Hi Michael! Thank you for bringing these issues to our attention. Can you please reach out to our chat support and we can help provide further assistance?

Bailey Yuschishin

2 years ago

Hasn't been working right for me since I became accepted and a tenant

Robert Stallings

2 years ago

If I have the choice I won't use it again. Our new landlord wants to use it to collect rent remotely. I know they have to make money, but the tenant should not be the one to bear the 'convenience fee'. I had to download and reinstall this 4 times to get it to work properly and have my tenant account fully reset once. It got two stars only because money leaves promptly.

Business response:

Hi Robert! We're sorry for the troubles you had and hopefully, things will run smoothly from here on out. As for the processing fees, those are determined by our payment processor, not RentRedi. We recommend using ACH as the fee is only $1. If you experience any future issues please don't hesitate to reach out to our chat support!

Gwen Cartwright

2 years ago

Can not change payment information. I have deleted my old card SEVEN tines and put in new information, and it keeps pulling up the old card. Online help is a joke. They told me to do the same thing I had already done. The developers of this app and website are a joke. They should be fired.

Business response:

Hi Gwen! This doesn't seem right. We want to take a closer look at this for you. Please send a note to team@rentredi.com so we can connect and see if this is a bug or not.

Clark Haigler

2 years ago

I can't get it to work

Mike Lydy

2 years ago

Keeps pushing renters insurance, even though I have it.

Business response:

Hi Mike! Thanks for your review. If you click the "X" on the popup, it will go away. Thank you again for your review!

Brittany DeVito

2 years ago

This response does not help at all, after you see my response I will be reposting my original one. There is no information regarding the landlord anywhere, your customer service was unable to provide that information & since the listing is gone I can't even look there. God only knows what information you sent out bc I filled out my social & bank info etc so now I'll probably have to get a new account bc your security is non existent.

Business response:

Hi Brittany, RentRedi does not require any fields to be filled out on the application, this is up to the landlord's discretion. If you have questions regarding a listing, we recommend reaching out to the landlord directly to see if the unit was filled. We hope that helps!