RentRedi

3.6

Software company
Latham, NY

About this business

Technology Software company

Location details

800 Troy-Schenectady Rd, Latham, NY, 12110, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 6:00 p.m.
Tue	9:00 a.m. to 6:00 p.m.
Wed	9:00 a.m. to 6:00 p.m.
Thu	9:00 a.m. to 6:00 p.m.
Fri	9:00 a.m. to 6:00 p.m.
Sat	Closed
Sun	Closed

3.61,499 reviews

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Mike Gilliland

2 years ago

Absolutely horrible experience. My auto pay was working nicely for multiple months until one month it stated my rent didn't get paid. I confirmed with the landlord and it was paid. The following month redi rent shut off my auto pay and didn't pay my rent because they said I was late which was not the case. I reached out to redi rent and was told it was an issue on my landlords end. He looked into it and could not find any issues. Needless to say I had to go back to writing checks

Business response:

Hi Mike! We're sorry to hear about your recent experience with RentRedi and we would love to take a look at the issue. Please reach out to our customer support team at team@rentredi.com, and we will be more than happy to assist you!

Reva Weeks

2 years ago

crazy

Business response:

Hi Reva, can you please provide details so that we can help resolve any issues you're experiencing? This will help our team to improve our app and serve you better. Looking forward to your response. You can also reach out to team@rentredi.com.

C. P.

2 years ago

No problem setting up account... Good so far! 🤞🏼👎 Okay, that didn't last very long. The app was trying to charge me more than I was actually paying for, until my landlord said just delete it. I deleted it quite a while ago... AND STILL THE SAME DAMN EMAILS TELLING ME MY RENT IS LATE!? ENOUGH IS ENOUGH! DROP ME FROM YOUR DAMN RECORDS NOW!

Business response:

Hi there! We are sorry to hear you're experiencing issues. To help us further investigate the issue, please reach out to team@rentredi.com! We are more than happy to assist you.

SerunaXI

2 years ago

Scam, do not use.

Business response:

Hi there! Can you please provide details so that we can help resolve any issues you're experiencing? This will help our team to improve our app and serve you better. Looking forward to your response! You can reach out to team@rentredi.com.

Mohammed Bajes

2 years ago

It is not good to manipulate the heating in this cold weather and not turn it on

Donna Stacy

2 years ago

Well not let me pay my rent November just show late fees rent for this I'm freaky out like the app

Business response:

Hi Donna! This sounds like an issue for our customer support. If you haven’t already contacted them, please do so at team@rentredi.com!

Yosemite Sam

2 years ago

Crooks, unjustifyed rate increase of $3.35 per month !!! People there are cheaper apps being offered

Business response:

Hi there! We recommend using ACH to pay, as the fee is only $1! Thank you for taking the time to leave us a review and this feedback. We value every customer's input into how we can improve our product.

John Thomas

2 years ago

If I could give 0 stars I would. I have now been attempting resolve a payment issue for over 3 weeks. They have literally stolen $1995 from me and continue to blame propay for the process. It has been a call every single day and every time the story changes, first to that it would automatically get routed to the correct account then that my tenant would receive the funds. To this day neither my tenant nor myself has recieved the funds. Do yourself a favor and save yourself hours of grief.

Business response:

Hi John, thank you so much for reaching out. We appreciate how difficult the situation has been for you and your tenant and we are actively investigating the issue. Our Head of Support sent you an email regarding the situation and next steps to help resolve the issue. Thank you for bringing this to our attention!

Karen Kelley

2 years ago

The landlord requires I use your app, for his convience, and further requires that I pay for it.

Business response:

Hi Karen! We hope that you find RentRedi easy to use to pay rent and manage your renting experience. If there's anything we can do to help, please let us know! You can always contact us using the chat button in your app or emailing team@rentredi.com.