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Rick's Automotive

4.7

About this business

Location details

2121 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.71,502 reviews
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Gennifer Lowry's profile image
Gennifer Lowry 
recommend  Recommended
7 years ago

Great customer service, they were busy when I came in, so I understood when they weren’t going to be able to get to it until the next day. With that, Keith still found the time to go ahead and do the diagnostics on it the same day, called me to let me know what he found, and had it ready for me before the time he estimated it would be done the next morning. Prices are fair too. They didn’t try to play any tricks, just did what was needed and it’s running great! 

Bethany Kates's profile image
Bethany Kates 
recommend  Recommended
7 years ago

I just got my oil changed, but they still went above and beyond. The front desk employee was very kind and helpful and they explained everything perfectly to me. Very good service, will definitely be going back! 

Courtney Sumners's profile image
Courtney Sumners 
recommend  Recommended
7 years ago

Very nice and helpful staff! I will come here again. 

Melissa Schrader's profile image
Melissa Schrader 
recommend  Recommended
7 years ago

Im extremely impressed with everybody I've dealt with here at Ricks Automotive. Everybody is always so helpful and friendly. I had my kids with me this last time I went in for an oil change. The man behind the counter even sent them home with slinkiest. I've not ever received such wonderful customer service any other place when getting any type of work done on my car. I have no complaints and will continue having my cars needs taken care of at Ricks. I would highly recommend them to anybody 

Christopher Neale's profile image
Christopher Neale 
recommend  Recommended
7 years ago

From now on, Rick's Automotive is good choose for service and car repair. They really treated me nice. 

Paul Major's profile image
Paul Major 
recommend  Recommended
7 years ago

As always, The BEST!!! Great shop to go to.. Always done Right. � 

Joe Graffi's profile image
Joe Graffi 
recommend  Recommended
7 years ago

Because of their top ratings on the internet, we took our car to Rick's. I chatted with Terry on the phone before going there. I am a retired "Mr. Goodwrench" and we were able to 'work' together on possible solutions. They took care of both transmission issues to my satisfaction and at a reasonable cost. A little over 2 months later, the issue we had worked to prevent happened, a transmission cooler line blew off. When I called Terry, he sent out a tow truck. He assumed the problem to be their fault. It wasn't! I had supplie... read more

Blanche Woodiel's profile image
Blanche Woodiel 
recommend  Recommended
7 years ago

I've been going to Ricks for 4 years now and I have always had great service. When I call for an appointment, I tell them what I need done and they give me the approximate cost. Then if something comes up when the cost goes up, they call me first to see if I want it done now or put off till next month. That means a lot when you are on a budget. This time it took a little long than promised, but they emailed me so I wouldn't worry. They are Wonderful to do business with! 

Hollie Bear's profile image
Hollie Bear 
recommend  Recommended
8 years ago

The staff has always been friendly and helpful to me. The few times I've taken my vehicle to them the service has always been fast. Thank you Rick's Automotive !! 

Frequently asked questions about Rick's Automotive

How is Rick's Automotive rated?

Rick's Automotive has a 4.7 star rating with 1,502 reviews. 

When is Rick's Automotive open?

Rick's Automotive is closed now. It will open tomorrow at 7:30 a.m.