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Rock Hill Nissan
- Car Dealers
- Rock Hill, SC
About this business
Location details
550 Galleria Blvd, 550 GALLERIA BLVD, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I called to inquire about a Pathfinder they listed online as a SV model with no pictures. Was told that they did not have any SV models on the lot, only S. I asked them to get my details on the S model as I wanted to know the features. I was called back a couple hours later to be asked if anyone had helped me. I explained the above and was told there might be a SV model but they would have to go physically look at the truck. I was promised a call back. No one ever called. I bought a SL from elsewhere and this dealership will... read more
Business response:
Corey we are glad to hear you found a perfect truck. We are sorry we did not have what you wanted. I did remove your contact info to end any future contact.
This is the worst dealership I have ever been too. The service department used to be good which is why I continued to go. Their sales team NEVER gets the best price and they are sometimes extremely pushy. When the new owners took over the upped the price on the service. Went from like $40 to $70 for an oil change and tire rotation. I accepted that. After months of that (actually probably over a year) I went in this weekend and they changed managers and, guess what? They upped the price for the same service to $114!! I left a... read more
Business response:
Dakota I’m sorry to hear you are not happy with the price increase of the oil change and rotation from $40. We do have specials, seasonal, $69 to include both oil change and rotation. The 2019 Titan that you are referring to, we will honor the price online. The price is plus any dealer installed accessories. This truck has a lift, wheels and tires. I’m confident you are familiar with this truck as it has been here for a few months. We will send the $69 coupon to your email for your next visit.
They are all very nice at the beginning of the process, once they see they might not make a sale you dont exist anymore. Unless your credit score is 700 and you have lots of cash to put down, don't waste your time. Go somewhere else
Their service prices are absolutely ridiculous.
Business response:
Kip, we are sorry our service prices are not to your liking. Please keep in mind, we are always offering service specials and discounts, which can be found on our website at the following link https://www.rockhillnissan.com/service-parts-specials.html. If you would like to discuss our price points further, we encourage you to reach out to our General Manager, Geoff Secora by emailing gsecora@rockhillnissan.com at your earliest convenience. We appreciate you taking the time to leave us a review and help us improve.
RecommendedLet me start by saying Kia was my saleswoman and did everything great. Very helpful and quick with paperwork. My original review was 5 stars and now it’s more like 1 star. 2 weeks after I purchased the truck I called to cancel the extended warranty I purchased out of pocket. On that call I was told I owed money because the finance guy miscalculated on the title and registration fees. I politely told the finance guy that it wasn’t my fault and he said they would take it from my warranty refund. After doing paperwork to cancel... read more
Honesty....straight forward...finance nicer attitude hell customer be tired as well
It's so different it's not nearly as good as it was before all the different people or not is professional is the people that was the other 4 I Did not have a good this barius I miss the people that was there before don't know what happened or why they change all the different people but it sucks now.
Business response:
Levi, we are so sorry to hear that our service did not live up to your standards. We work hard to ensure that everyone who walks through our doors has a great experience. Please reach out to our General Manager, Geoff Secora at gsecora@rockhillnissan.com and let him know exactly what went wrong. We will do our best to make this situation right. We appreciate you taking the time to express your concerns.
They are definitely out to make as much cash as u will allow. They come of trustworthy but not 100% Go to Planet Mitsubishi. They have a ton of Pre owned Nissan Altimas and fair on $ I only went here because I wanted the SL. I paid more than I should out the door for a smokey smelling vehicle.
False advertising at is best or is their worst. Can’t believe anything they say. Will say anything to get you into their location. They screwed up when they met us. If you say you will pay $125% of Kelly Blue Book and you are shown an offer from KBB and don’t honor it, then that’s false advertising at its finest. The GM needs to stand behind his word. Even his Employees say that he is a liar.
Frequently asked questions about Rock Hill Nissan
How is Rock Hill Nissan rated?
Rock Hill Nissan has a 4.3 star rating with 5,268 reviews.
When is Rock Hill Nissan open?
Rock Hill Nissan is open now. It will close at 8:00 p.m.