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Rock Hill Nissan
- Car Dealers
- Rock Hill, SC
About this business
Location details
550 Galleria Blvd, 550 GALLERIA BLVD, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
with Covid-19 and all we were trying to do a virtual visit, but we ended up going in to the dealership. Meeting with the sales lady, she was very pleasant. The finance department only took my husbands income and would not even use my income as criteria to help us get a car, and even help to make our payments lowered. We asked them about a GAP policy and Credit Life and Disability on our contract and the finance man Mr. Mike Passaro told us that the bank they went through did not offer that, however it states in black and whi... read more
Had $25 dollar off coupon and price ended up still being more for an oil change and tire rotation than I had paid any time before. I was told that I was past due on changing my plugs and wanted $500 bucks to do the change. I found out that you had changed the plugs only at 118k miles. I know that you have a computer that shows you that. Why try to sell something that you had already done? That is did honest!!
Very deceptive and dishonest. They will attempt to take advantage of you.
I called to inquire about a Pathfinder they listed online as a SV model with no pictures. Was told that they did not have any SV models on the lot, only S. I asked them to get my details on the S model as I wanted to know the features. I was called back a couple hours later to be asked if anyone had helped me. I explained the above and was told there might be a SV model but they would have to go physically look at the truck. I was promised a call back. No one ever called. I bought a SL from elsewhere and this dealership will... read more
Business response:
Corey we are glad to hear you found a perfect truck. We are sorry we did not have what you wanted. I did remove your contact info to end any future contact.
This is the worst dealership I have ever been too. The service department used to be good which is why I continued to go. Their sales team NEVER gets the best price and they are sometimes extremely pushy. When the new owners took over the upped the price on the service. Went from like $40 to $70 for an oil change and tire rotation. I accepted that. After months of that (actually probably over a year) I went in this weekend and they changed managers and, guess what? They upped the price for the same service to $114!! I left a... read more
Business response:
Dakota I’m sorry to hear you are not happy with the price increase of the oil change and rotation from $40. We do have specials, seasonal, $69 to include both oil change and rotation. The 2019 Titan that you are referring to, we will honor the price online. The price is plus any dealer installed accessories. This truck has a lift, wheels and tires. I’m confident you are familiar with this truck as it has been here for a few months. We will send the $69 coupon to your email for your next visit.
They are all very nice at the beginning of the process, once they see they might not make a sale you dont exist anymore. Unless your credit score is 700 and you have lots of cash to put down, don't waste your time. Go somewhere else
Their service prices are absolutely ridiculous.
Business response:
Kip, we are sorry our service prices are not to your liking. Please keep in mind, we are always offering service specials and discounts, which can be found on our website at the following link https://www.rockhillnissan.com/service-parts-specials.html. If you would like to discuss our price points further, we encourage you to reach out to our General Manager, Geoff Secora by emailing gsecora@rockhillnissan.com at your earliest convenience. We appreciate you taking the time to leave us a review and help us improve.
RecommendedLet me start by saying Kia was my saleswoman and did everything great. Very helpful and quick with paperwork. My original review was 5 stars and now it’s more like 1 star. 2 weeks after I purchased the truck I called to cancel the extended warranty I purchased out of pocket. On that call I was told I owed money because the finance guy miscalculated on the title and registration fees. I politely told the finance guy that it wasn’t my fault and he said they would take it from my warranty refund. After doing paperwork to cancel... read more
Honesty....straight forward...finance nicer attitude hell customer be tired as well
Frequently asked questions about Rock Hill Nissan
How is Rock Hill Nissan rated?
Rock Hill Nissan has a 4.3 star rating with 3,869 reviews.
When is Rock Hill Nissan open?
Rock Hill Nissan is open now. It will close at 8:00 p.m.