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Rock Hill Nissan

4.3

About this business

Location details

550 Galleria Blvd, 550 GALLERIA BLVD, Rock Hill, SC, 29730, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.35,270 reviews
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Emma Stephens Beckemeyer's profile image
Emma Stephens Beckemeyer 
5 years ago

Nissan RockHill is TERRIBLE! They are dishonest and we regret buying our vehicle from them. They sold us a vehicle with a cracked radiator! Within 12 hours all the coolant had leaked out, resulting in the vehicle over heating!! If you want to be ripped off go ahead and buy a car from them! 

Business response:

Emma, the review notification alerted us to the issue. We found the problem, an “O” ring that failed not the radiator. This was unfortunate to hear about on Facebook that we knowingly sold a Vehicle with a cracked radiator, another dealer creating a false statement. We have repaired and replaced the parts involved, thanks to Nissan North America for their continued support of a great product. We hope you enjoy your Vehicle for many miles to come. 

Kimberlee Walgamotte's profile image
Kimberlee Walgamotte 
5 years ago

***UPDATE - Service Manager Will reached out 11/7/2020 regarding the issue. 11/11/2020 we took the vehicle back in so that he could have a look at it. We pointed out that we have purchased 9 Nissans throughout our lifetime with 5 of them coming from Rock Hill Nissan, and never had we been treated so poorly. I explained to Will that I could concede that the vehicle could have been hit in a parking lot somewhere unbeknownst to us - it happens...but to be lied to about a carfax report, and then asked why we brought it to this l... read more

Sydney Jacobs Kepple's profile image
Sydney Jacobs Kepple 
5 years ago

I would honestly not recommend Rock Hill Nissan to anyone. The service center is the worst. Last week I waited 2.5 hours for an oil change when I had an appointment. Then I had to bring my car back to get a leak fixed and it took three days. When I picked up my car and drove away there was a high pitched noise coming from the engine. That WAS NOT happening when I dropped it off. I had to drive back and 2 different individuals had to drive the car because the first “couldn’t hear the noise”. It will now be in the shop for ano... read more

Betty Chisholm's profile image
Betty Chisholm 
recommend  Recommended
5 years ago

They do good service on your vehicle. They 1et you know the warning signs on your car before you have any trouble. They are committee in doing their job.riglht. 

Business response:

Our service team is second to none! Thank you for choosing our dealership and for taking the time to leave us a great review, Betty! 

John Gannon's profile image
John Gannon 
5 years ago

they are not upfront and honest 

Tracy Smith's profile image
Tracy Smith 
5 years ago

Service department needs to make sure car bolts are tightened after they work on your car! Third time they have done this!! 

Laura Faulkenberry Howard's profile image
Laura Faulkenberry Howard 
5 years ago

with Covid-19 and all we were trying to do a virtual visit, but we ended up going in to the dealership. Meeting with the sales lady, she was very pleasant. The finance department only took my husbands income and would not even use my income as criteria to help us get a car, and even help to make our payments lowered. We asked them about a GAP policy and Credit Life and Disability on our contract and the finance man Mr. Mike Passaro told us that the bank they went through did not offer that, however it states in black and whi... read more

Frances Mills's profile image
Frances Mills 
5 years ago

Had $25 dollar off coupon and price ended up still being more for an oil change and tire rotation than I had paid any time before. I was told that I was past due on changing my plugs and wanted $500 bucks to do the change. I found out that you had changed the plugs only at 118k miles. I know that you have a computer that shows you that. Why try to sell something that you had already done? That is did honest!! 

Bart Plaxco's profile image
Bart Plaxco 
5 years ago

Very deceptive and dishonest. They will attempt to take advantage of you. 

Frequently asked questions about Rock Hill Nissan

How is Rock Hill Nissan rated?

Rock Hill Nissan has a 4.3 star rating with 5,270 reviews. 

When is Rock Hill Nissan open?

Rock Hill Nissan is open now. It will close at 8:00 p.m.