This profile has been claimed by the business owner or representative.
Rock Hill Nissan
- Car Dealers
- Rock Hill, SC
About this business
Location details
550 Galleria Blvd, 550 GALLERIA BLVD, Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
The service department is the absolute worst. They lied to us about putting a battery in and the car already had previous issues. When I reached out to a store manager no one contacted me. I had to contact consumer affairs. This is the absolute worst dealership in Rock Hill per my opinion.
Business response:
Donnie and Bridget, we are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
A year after my purchase this was one of the worst experiences. The summary could be said I got a new salesperson who knew more about Neil Diamond than the cars. We only test drove one I wanted to drive. Between salesmen pressure and never clearly stating, I ended up signing for a car completely confused. It wasn’t what I wanted, and due to SC law I couldn’t take it back. The sales person was inattentive, upon wanting to leave I was encircled as though in a mob deal. All I wanted was an entry kicks or to test drive some Sent... read more
Business response:
We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
The main reason I took the car in was for an oil change. They were so busy trying to find problems to run the bill up they didn’t do the oil change. I think it’s past time I take my business elsewhere. The first thing I told the young lady was I needed an oil change, secondly was a tire repair.
Business response:
Grady, We are sorry to hear you had a bad experience with us. It is our goal to ensure our customers are compeltely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
the girl that waited on me try to confuse me.And charge me for something that I already paid for
Business response:
We are sorry to hear you had a bad experience with us, Lisa. Our goal is to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
Don’t buy a used vehicle here! Poor experience. Bad customer service.
Business response:
We are sorry to hear you had a bad experience with us, Kim. Our goal is to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
They add a gps “tracker” to every car and charge an extra $500. When we purchased the car we let them know we wanted to opt out and we’re not interested in this service/device. They insisted that it was already installed and there was no possible way of removing it and we had to pay for this (of course this was added to our bill we were only told of this when we went to sign the papers....... We never used this system, we were never given the correct login info so this service does NOT work. This wonderful piece of garbage... read more
Business response:
We are sorry to hear you had a bad experience with us, Cristina. Our goal is to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
I will start be saying this has been an overall horrible experience. No part of this was easy. No staff at rock hill Nissan was helpful or knowledgeable. We will never shop here again. We will never make a service appointment here. We went here and bought an Armada at the beginning of may. The sales rep, Khyrie, told us that this vehicle had only had one owner and one accident with impact on the back only. We later found out this was untrue. We were unfortunately hit on the drivers side 10 days after buying the car and the... read more
I haven't heard nice things about your dealership, you overcharged a friend of mine which now she's in debt because of your sales practices, based on what I've researched about your dealership I'd rather buy a bicycle, maybe you will find a soul and fix that $6,000 ... we'll call it an error, between my friend and all of our friends in common on face book I think it's well over 1000 which might mean over 1000 bad reviews or not but doing the right thing and having good business practices will go a long way.. have a blessed ... read more
Business response:
We are sorry to hear you had a bad experience with us, Tangee. Our goal is to ensure our customers are completely satisfied. Please reach out to me directly so we can rectify this situation. Geoff Secora GM gsecora@rockhillnissan.com
Went in because my check engine light came on. Set up an appointment to come in and drop it off Friday night for work on Saturday morning. When I got there, they didn’t know who I was or what I was in for (should be in the system). Showed them my check engine light was on, was instantly quoted a price of $150 for the diagnostic. The next morning, they sent me the video overview and the service quotes. There was a leaf stuck in the o2 sensor. They didn’t want to take it out, they wanted to charge me $700 for a new sensor. On ... read more
Frequently asked questions about Rock Hill Nissan
How is Rock Hill Nissan rated?
Rock Hill Nissan has a 4.3 star rating with 5,270 reviews.
When is Rock Hill Nissan open?
Rock Hill Nissan is open now. It will close at 8:00 p.m.