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Roto-Rooter Des Moines
- Plumbing
- Grimes, IA
About this business
Roto-Rooter is a licensed plumber in Grimes, IA offering full-service plumbing repair and maintenance 24 hours a day, seven days a week. From drain cleaning to toilet clogs, water heaters to new installations, our experienced Grimes plumbers can do it all – on your schedule. To schedule an appointment with our experienced plumbers please call our Grimes plumbing office at 515-278-5668.
Location details
4005 S.E. Grimes Blvd, Grimes, IA, 50111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Exceptional experience replacing our water heater! Constant communication with Jim kept us in the loop the entire day (having called 4 others that never got back!), a free assessment to verify they could work with our situation, and going above and beyond to find the equipment and get the job taken care of that day, despite having already agreed to coming the next day. Andy Ness provided hands-down the BEST plumbing experience we have ever had, blending professional efficiency with his VERY friendly and warm personality...se... read more
Staff is extremely helpful. Would recommend!
I found my receipt doing year end clean up. I should of complained right after but I get intimidated. On 11-8-22 service man JA-134 came to unplug my toilet which clogs everytime you have a BMW. JA came in like a tornado arrived 3:20 pm left 3:30 pm (and left dirty water from the toilet on bathroom floor). So I literally paid $117.70 not for a fixed drain but for nasty spill left on my floor. This is what he wrote: augered stool, line open, No Guarantee.
I told them the sump pump wasn’t working. They sent out someone without any sump pumps and charged a service fee. Sent out next guy he charged $100.00 more then the quoted price. He tracked grease all over our carpet and and kitchen floor. He also left a grease mess in the basement. We spent the next 2 hours trying to get the grease out of the carpet. DO NOT HIRE THEM!!!
Paid $240 to have a job half done. 2 weeks later problem wasn’t solved and they wanted to charge me again to do the job they should have done the first time. Told them main line was clogged and tech only snaked 30ft. Had another company come in for $140 and snake the entire line out to sewer. Roto Rooter is a joke of a service for that price. Will never return and will let everyone know not to use them.
When they finally got there it was a quick thing. The guys were nice. The whole “we will be there between 8-4” really isn’t the way to do things anymore. I took today off and then didn’t receive a call until 4:10 and they showed up at 4:20. A complete wasted day off of work. I know they have some sort of an idea of what order they are seeing their customers. Giving them an 8 hour time frame is absolutely ridiculous. Call within a two hour time frame makes way more sense. The next thing is, I don’t like that there aren’t card... read more
I originally had my Home Warranty company send someone out for a sewer stoppage/clog. They came and snaked the drain for almost 2 hrs, said they couldn't get it and it was probably a broken pipe and recommended a camera. The warranty company said they didn't cover anything past snaking the drain. Sewer backed up again ( it was slowly draining) called Roto Rooter and they were the only place I got an actual person and didn't have to leave a msg. Shane ( tech #146) came in a snaked the drain with better quality equipment and ... read more
Horrible service from the call service line. My wife and I scheduled for a plumber to unclog our kitchen sink Saturday the 26th at noon, their customer service cancled it with out any sort of notice. When I called to ask what happened they said Steve took us off the schedule to go on his vacation instead. No plumber showed up from 8am to 12pm in the scheduled time they assigned. At 2:30pm I called to see what the issue was and their customer service line opperator wouldn't connect me with a manager. She was rude and disrespe... read more
Frequently asked questions about Roto-Rooter Des Moines
How is Roto-Rooter Des Moines rated?
Roto-Rooter Des Moines has a 4.3 star rating with 405 reviews.
When is Roto-Rooter Des Moines open?
Roto-Rooter Des Moines is open now. It will close tomorrow at 12:00 a.m.