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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Update - Eight months have passed since I wrote my review. Nothing has changed. I adore the service, and think That the value is incredible.
Just had the installers come by and the internet is blazing fast and they did an amazing job. Great service, extremely friendly employees (both sales and installers), and I appreciate you guys fixing up some things that were already broken prior to the installation. Would strongly recommend to my neighbors, and that's exactly what I will be doing. Will update in the long-run on outages and any further details on the service!
Just had the installers come by and the internet is blazing fast and they did an amazing job. Great service, extremely friendly employees (both sales and installers), and I appreciate you guys fixing up some things that were already broken prior to the installation. Would strongly recommend to my neighbors, and that's exactly what I will be doing. Will update in the long-run on outages and any further details on the service!
Just an update since the review from 2 years ago - Reliability has improved and I can't really remember when the last unplanned outage was. I would recommend to friends and family who are within their service area.
Just an update since the review from 2 years ago - Reliability has improved and I can't really remember when the last unplanned outage was. I would recommend to friends and family who are within their service area.
New to sail internet for a week. upload speed is good, but the service down twice already in couple days. First time was 30 minutes, and second time is more than a few hours. Not recommended. Update (6/1/2021) Sail is working hard and response very quickly to solve all issues. I signed up the minimal Comcast internet as a backup plan. Sail is kind to reimburse the first month of the payment. (thanks) If Sail is stable for a few month, I will drop the Comcast later. Update the review from 2 to 3 stars for this mont... read more
New to sail internet for a week. upload speed is good, but the service down twice already in couple days. First time was 30 minutes, and second time is more than a few hours. Not recommended. Update (6/1/2021) Sail is working hard and response very quickly to solve all issues. I signed up the minimal Comcast internet as a backup plan. Sail is kind to reimburse the first month of the payment. (thanks) If Sail is stable for a few month, I will drop the Comcast later. Update the review from 2 to 3 stars for this mont... read more
I switched to sail in July 2020, lured by their offers of unlimited data, 200MBPS download and 100MBPS upload speeds at a predictable $55 per month. Speeds were great in the first month before others in the neighborhood also switched. Multiple issues with Sail's service including speed reduction to 30-40 MBPS during the day, high latency of 25-30ms which is evident in all video and heavy data applications' response times, high time to first byte which means your WhatsApp videos, youtube and others will make you wait longer t... read more
I switched to sail in July 2020, lured by their offers of unlimited data, 200MBPS download and 100MBPS upload speeds at a predictable $55 per month. Speeds were great in the first month before others in the neighborhood also switched. Multiple issues with Sail's service including speed reduction to 30-40 MBPS during the day, high latency of 25-30ms which is evident in all video and heavy data applications' response times, high time to first byte which means your WhatsApp videos, youtube and others will make you wait longer t... read more
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 815 reviews.
When is Sail Internet open?
Sail Internet is open now. It will close at 10:00 p.m.