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Sail Internet

4.6

About this business

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6845 reviews
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Mansi V.'s profile image
Mansi V. 
rating
4 years ago

We just got it installed at our new home because of delay from Comcast in installing here. So far the speed is good. However, will update if there are any issues 

Mansi V.'s profile image
Mansi V. 
rating
4 years ago

We just got it installed at our new home because of delay from Comcast in installing here. So far the speed is good. However, will update if there are any issues 

Navraj B.'s profile image
Navraj B. 
rating
4 years ago

Update - Eight months have passed since I wrote my review. Nothing has changed. I adore the service, and think That the value is incredible. 

Business response:

Thanks Navraj! We appreciate your support! 

Navraj B.'s profile image
Navraj B. 
rating
4 years ago

Update - Eight months have passed since I wrote my review. Nothing has changed. I adore the service, and think That the value is incredible. 

Business response:

Thanks Navraj! We appreciate your support! 

Andrew D.'s profile image
Andrew D. 
rating
4 years ago

Just had the installers come by and the internet is blazing fast and they did an amazing job. Great service, extremely friendly employees (both sales and installers), and I appreciate you guys fixing up some things that were already broken prior to the installation. Would strongly recommend to my neighbors, and that's exactly what I will be doing. Will update in the long-run on outages and any further details on the service! 

Andrew D.'s profile image
Andrew D. 
rating
4 years ago

Just had the installers come by and the internet is blazing fast and they did an amazing job. Great service, extremely friendly employees (both sales and installers), and I appreciate you guys fixing up some things that were already broken prior to the installation. Would strongly recommend to my neighbors, and that's exactly what I will be doing. Will update in the long-run on outages and any further details on the service! 

Daniel N.'s profile image
Daniel N. 
rating
4 years ago

Just an update since the review from 2 years ago - Reliability has improved and I can't really remember when the last unplanned outage was. I would recommend to friends and family who are within their service area. 

Business response:

Thank you, Daniel! As always, let us know if you need anything or have any feedback. 

Daniel N.'s profile image
Daniel N. 
rating
4 years ago

Just an update since the review from 2 years ago - Reliability has improved and I can't really remember when the last unplanned outage was. I would recommend to friends and family who are within their service area. 

Business response:

Thank you, Daniel! As always, let us know if you need anything or have any feedback. 

Liping T.'s profile image
Liping T. 
rating
4 years ago

New to sail internet for a week. upload speed is good, but the service down twice already in couple days. First time was 30 minutes, and second time is more than a few hours. Not recommended. Update (6/1/2021) Sail is working hard and response very quickly to solve all issues. I signed up the minimal Comcast internet as a backup plan. Sail is kind to reimburse the first month of the payment. (thanks) If Sail is stable for a few month, I will drop the Comcast later. Update the review from 2 to 3 stars for this mont... read more

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 845 reviews. 

When is Sail Internet open?

Sail Internet is open now. It will close at 10:00 p.m.