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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I have Sail Internet for a few days now, and I'm happy with their service so far. I'm especially impressed with Jeff, the technician who set up my WiFi. He not only did a very professional, neat and clean job, but is also very patient and courteous, and answered all my questions in such a way that this senior can understand. Thank you Jeff, and thank you Sail Internet! Keep up the good work, guys! Ben Ngan
I have been a Sail customer for the last couple of years - first in a condo in Santa Clara and then in Fremont since last year. When I moved to single family house I was promised 100Mbps download and I have been consistently getting close to this speed. Recently I had some issues where the internet would disconnect for couple of minutes and it would come back by itself. Before I could reach out to customer support, Rodrigo from Sail reached out to let me know that they have a new relay in Fremont and can re-align my antenna... read more
I have been a Sail customer for the last couple of years - first in a condo in Santa Clara and then in Fremont since last year. When I moved to single family house I was promised 100Mbps download and I have been consistently getting close to this speed. Recently I had some issues where the internet would disconnect for couple of minutes and it would come back by itself. Before I could reach out to customer support, Rodrigo from Sail reached out to let me know that they have a new relay in Fremont and can re-align my antenna... read more
There isn't any service in my area at this moment, however; the customer service I received in response to my inquiries is top notch. They were responsive, thorough, and a pleasure to correspond with. As soon as they have service in my area, I'll definitely switch to their service.
There isn't any service in my area at this moment, however; the customer service I received in response to my inquiries is top notch. They were responsive, thorough, and a pleasure to correspond with. As soon as they have service in my area, I'll definitely switch to their service.
If you're looking for internet service Sail internet is the way to go! No contracts and or limits You pay only $55 a month My service tech who came to my home was the best and installation was a breeze thank you Jeff
If you're looking for internet service Sail internet is the way to go! No contracts and or limits You pay only $55 a month My service tech who came to my home was the best and installation was a breeze thank you Jeff
From installation and support, the staff displays exemplary professionalism. Big shout out to Johnathan and his crew for accommodating the less than preferable mounting location. Within a few hours, I was up and running with break neck speeds! Faster downloads and nearly 10x the upload I was currently getting with Comcast. I did have some issues with the connection constantly dropping every 5 minutes, stays up for a 3 minutes, and cycled like this for a while. I then started a support ticket via email, and within 15 mi... read more
From installation and support, the staff displays exemplary professionalism. Big shout out to Johnathan and his crew for accommodating the less than preferable mounting location. Within a few hours, I was up and running with break neck speeds! Faster downloads and nearly 10x the upload I was currently getting with Comcast. I did have some issues with the connection constantly dropping every 5 minutes, stays up for a 3 minutes, and cycled like this for a while. I then started a support ticket via email, and within 15 mi... read more
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 798 reviews.
When is Sail Internet open?
Sail Internet is open now. It will close at 10:00 p.m.