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Sail Internet

4.6

About this business

About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA. 

Location details

305 Laurelwood Road, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 10:00 p.m.
Tue8:00 a.m. to 10:00 p.m.
Wed8:00 a.m. to 10:00 p.m.
Thu8:00 a.m. to 10:00 p.m.
Fri8:00 a.m. to 10:00 p.m.
Sat8:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 10:00 p.m.
4.6815 reviews
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Nikil M.'s profile image
Nikil M. 
rating
3 years ago

I switched to Sail internet 4 months ago and it's absolutely perfect. I've had no connection drops, plenty of speed, and the staff was very responsive to our needs. I wfh with lots of high re video calls and my family streams videos at the same time no jitters nothing. When the team came to install the tiny dish, they even took down some junky old dishes on my roof at the same time too! Infinitely better than Comcast or AT&T. 

Nikil M.'s profile image
Nikil M. 
rating
3 years ago

I switched to Sail internet 4 months ago and it's absolutely perfect. I've had no connection drops, plenty of speed, and the staff was very responsive to our needs. I wfh with lots of high re video calls and my family streams videos at the same time no jitters nothing. When the team came to install the tiny dish, they even took down some junky old dishes on my roof at the same time too! Infinitely better than Comcast or AT&T. 

Irene S.'s profile image
Irene S. 
rating
3 years ago

I've been with Sail Internet for over a year now and have been satisfied with the performance of our home WiFi. For the first time, I had to call for service (a Saturday!) but they got a technician within one hour, fixed the problem and further enhanced the Internet speed! No regrets switching to Sail Internet from Comcast's service which is either slow or frequently down. Happy camper here 

Irene S.'s profile image
Irene S. 
rating
3 years ago

I've been with Sail Internet for over a year now and have been satisfied with the performance of our home WiFi. For the first time, I had to call for service (a Saturday!) but they got a technician within one hour, fixed the problem and further enhanced the Internet speed! No regrets switching to Sail Internet from Comcast's service which is either slow or frequently down. Happy camper here 

Steve W.'s profile image
Steve W. 
rating
3 years ago

I had Xfinity for years. Lately, I had nightmare for the connection, frequently disconnect even hours. Worst of all, 5mbps upload speed. Comcast wont even give the speed test result for upload. I contact Sail numero times. I dont want to end up with even worse ISP. After the assurance from Sail, no installation fee, cancel anytime and minimum 200 mbps upload and download. I had a bit of issue after installation but was resolved in hours on Sunday morning. Now, there is no disconnect, no cap and 220-250 mbps up and download... read more

Steve W.'s profile image
Steve W. 
rating
3 years ago

I had Xfinity for years. Lately, I had nightmare for the connection, frequently disconnect even hours. Worst of all, 5mbps upload speed. Comcast wont even give the speed test result for upload. I contact Sail numero times. I dont want to end up with even worse ISP. After the assurance from Sail, no installation fee, cancel anytime and minimum 200 mbps upload and download. I had a bit of issue after installation but was resolved in hours on Sunday morning. Now, there is no disconnect, no cap and 220-250 mbps up and download... read more

Mansi V.'s profile image
Mansi V. 
rating
4 years ago

We just got it installed at our new home because of delay from Comcast in installing here. So far the speed is good. However, will update if there are any issues 

Mansi V.'s profile image
Mansi V. 
rating
4 years ago

We just got it installed at our new home because of delay from Comcast in installing here. So far the speed is good. However, will update if there are any issues 

Navraj B.'s profile image
Navraj B. 
rating
4 years ago

Update - Eight months have passed since I wrote my review. Nothing has changed. I adore the service, and think That the value is incredible. 

Frequently asked questions about Sail Internet

How is Sail Internet rated?

Sail Internet has a 4.6 star rating with 815 reviews. 

When is Sail Internet open?

Sail Internet is open now. It will close at 10:00 p.m.