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Sail Internet
- Internet Service Providers
- Santa Clara, CA
About this business
About Sail Internet delivers fiber-fast internet to homes and businesses in the greater San Francisco Bay area. Sail’s speeds exceed most ISPs’ basic packages while offering competitive pricing. Founded in 2015 by experts and innovators from the internet access industry, Sail Internet is led by Kevin Fisher, PhD, Stanford University, former Engineering VP at 2Wire and Ikanos and George Ginis, PhD, Stanford University, former Engineering and Marketing VP at ASSIA.
Location details
305 Laurelwood Road, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I had Xfinity for years. Lately, I had nightmare for the connection, frequently disconnect even hours. Worst of all, 5mbps upload speed. Comcast wont even give the speed test result for upload. I contact Sail numero times. I dont want to end up with even worse ISP. After the assurance from Sail, no installation fee, cancel anytime and minimum 200 mbps upload and download. I had a bit of issue after installation but was resolved in hours on Sunday morning. Now, there is no disconnect, no cap and 220-250 mbps up and download... read more
I had Xfinity for years. Lately, I had nightmare for the connection, frequently disconnect even hours. Worst of all, 5mbps upload speed. Comcast wont even give the speed test result for upload. I contact Sail numero times. I dont want to end up with even worse ISP. After the assurance from Sail, no installation fee, cancel anytime and minimum 200 mbps upload and download. I had a bit of issue after installation but was resolved in hours on Sunday morning. Now, there is no disconnect, no cap and 220-250 mbps up and download... read more
We just got it installed at our new home because of delay from Comcast in installing here. So far the speed is good. However, will update if there are any issues
We just got it installed at our new home because of delay from Comcast in installing here. So far the speed is good. However, will update if there are any issues
Update - Eight months have passed since I wrote my review. Nothing has changed. I adore the service, and think That the value is incredible.
Update - Eight months have passed since I wrote my review. Nothing has changed. I adore the service, and think That the value is incredible.
Just had the installers come by and the internet is blazing fast and they did an amazing job. Great service, extremely friendly employees (both sales and installers), and I appreciate you guys fixing up some things that were already broken prior to the installation. Would strongly recommend to my neighbors, and that's exactly what I will be doing. Will update in the long-run on outages and any further details on the service!
Just had the installers come by and the internet is blazing fast and they did an amazing job. Great service, extremely friendly employees (both sales and installers), and I appreciate you guys fixing up some things that were already broken prior to the installation. Would strongly recommend to my neighbors, and that's exactly what I will be doing. Will update in the long-run on outages and any further details on the service!
Just an update since the review from 2 years ago - Reliability has improved and I can't really remember when the last unplanned outage was. I would recommend to friends and family who are within their service area.
Frequently asked questions about Sail Internet
How is Sail Internet rated?
Sail Internet has a 4.6 star rating with 798 reviews.
When is Sail Internet open?
Sail Internet is closed now. It will open at 8:00 a.m.