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Second Avenue
- Property Management
- Tampa, FL
About this business
Location details
401 East Jackson Street, #3000, Tampa, FL, 33602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT RECOMMEND/ DO NOT RENT! I reside in Jacksonville Florida, started leasing a property through this company on 01/28/25 and recently had to terminate my lease on 02/28/25! They leased me a home that needs to be condemned, black mold throughout every room, EXCESSIVE ROACH INFESTATION all in the appliances such as stove/ refrigerator! I could not use the kitchen at ALL. Excessive roach infestation throughout every room in the home coming out of the vents, closets, drains and they were German roaches. LEAKAGE throughout th... read more
Business response:
Hi ******, we sincerely apologize for the inconvenience and frustrations caused by this issue. Our records show that all issues have been resolved as of 3/6/25. If this is not the case, we ask that you please contact us at ********************************** so that we may better assist you. Thank you for your patience and feedback.
When I say this is the worst company I've ever dealt with. I do not recommend anyone renting from these people My basement has been ripped apart for 5 months now with black mold All they do send Maintenance to do measurements and they never return, then wanna charge me the full amount for rent I don't think so I currently am going through a lawyer in RecOrding In Documenting every lie they tell me I will let the courts deal with it!!!
Business response:
We deeply regret the challenges youve experienced and want to assure you that your concerns are being taken seriously. Your situation is important to us, and were committed to addressing it thoroughly. Regarding the flood in your basement, we understand how disruptive this has been. This type of issue requires a full flood remediation process, which can, unfortunately,take time as it involves multiple steps and coordination between different vendors and services. According to our records, maintenance is actively working on r... read more
Horrible company to deal with! Do not rent from them. Customer service is crap. Can not get a person to call you. Says they have to go by the lease yet they themselves don’t follow said lease. My yard service was included in the rent and per them it was to be done weekly yet it never was. When you email they say “well the vendor is having issues”! Trash was included in my rent before they took over the lease yet they would not cover it. Now dealing with trying to get my deposit back. The letter they send you when you turn in... read more
Horrible company to deal with! Do not rent from them. Customer service is crap. Can not get a person to call you. Says they have to go by the lease yet they themselves don’t follow said lease. My yard service was included in the rent and per them it was to be done weekly yet it never was. When you email they say “well the vendor is having issues”! Trash was included in my rent before they took over the lease yet they would not cover it. Now dealing with trying to get my deposit back. The letter they send you when you turn in... read more
Business response:
My rent is not late and has been paid on time. I have since moved due to issues so there is no need to submit tickets. All correspondence is in email since you can never get a person on the phone. My deposit is finally in transit although it is beyond 45 days since I moved out.
Second Avenue Ive been renting through them for about 6 months and customer service is horrible the head customer service support representative is the nastiest lady Ive ever came across In my life they blocked me because of language but I still have needs of the company Ive never been through this before in my life and they are outta town I just would not recommend them at all I wouldnt rent through them.
Business response:
Thank you for your feedback. We understand your concerns and appreciate the opportunity to address them. Due to the nature of previous phone communication with our team, we advise you to contact us via email for all future correspondence to maintain a respectful and effective dialogue. Regarding your maintenance requests, our records show that the pest control work order was closed due to your decision to decline the service and request a different vendor. You are welcome to submit a new maintenance request via the resident ... read more
I don't even want to give them any stars. The house had multiple issues when we viewed it. We were told they would be fixed. They, of course, weren't. The house was dirty; we were assured it would be cleaned. It wasn't. It was much dirtier than we realized. We had to pay 2 cleaners who both worked 8 hours. While they were able to get most of it cleaned, there were still some issues when we moved in. It's been 3 months, and the company still hasn't reimbursed us the cleaning fees. The repairs were eventually completed; howeve... read more
Business response:
We sincerely apologize for the frustration and inconvenience you’ve experienced. It’s disheartening to hear that the home was not in the condition you expected, and we fully understand how important it is for both repairs and cleaning to be handled properly. We are sorry for the delays in reimbursing the cleaning fees, and we will review this matter. We are actively working with our vendors to address all necessary repairs, and while we strive to resolve everything as quickly as possible, coordinating schedules between contr... read more
I don't even want to give them any stars. The house had multiple issues when we viewed it. We were told they would be fixed. They, of course, weren't. The house was dirty; we were assured it would be cleaned. It wasn't. It was much dirtier than we realized. We had to pay 2 cleaners who both worked 8 hours. While they were able to get most of it cleaned, there were still some issues when we moved in. It's been 3 months, and the company still hasn't reimbursed us the cleaning fees. The repairs were eventually completed; howeve... read more
I currently live in Palm Bay, FL and are renting with second avenue rentals. We will not be paying rent this month as they refuse to send someone out who is qualified to work with well water filters and the well it's self. We have been with out potable water for over 3 weeks. The work orders leave a time trail.
What a joke!! We have lived in one of their homes for going on our second year and have non stop issues with our water system since we moved in. From the septic not flushing properly to now our water smelling horrid of sulfur. We have 3 kids and a service dog and yet they could care less! We can't bathe, do laundry, or even cook anymore without buying butt loads of water to use. Its getting out of hand just how little they take maintenance and complaints seriously. Never have I rented a place so horribly ran. DO NOT RECOMMEN... read more
Frequently asked questions about Second Avenue
How is Second Avenue rated?
Second Avenue has a 3.6 star rating with 599 reviews.
When is Second Avenue open?
Second Avenue is closed now. It will open at 8:00 a.m.