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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Do NOT rent from here. This poorly managed property and terrible staff resulted in literally everything in my 10x15 unit being damaged and covered in black mold, which I am severely allergic to. Several other renters experienced total losses as well. The company they hired to assist with discarding damaged things from the unit stole my robot vacuum. They raised the rent on my unit 325% in 18 months.
They force. You to get insurance and when you remove it. They don't remove it from their accounts receivable. Even after you've done it several times and on their website. Also, they promise you a price. And you are told that that price will hold as long as you hold the storafe unit. They lie because 3 months later they tried to charge you the regular price for that unit And they explained that their sales person did not tell me that either.I'm very very stupid or they're liars. I am not stupid
I was very disappointed in my experience with public storage on 7410 ********.The sales assoicate gave me incorrect information about the unit which made it unusable for me and even though it was before my move in date I was not given a full refund. In addition it was not a nice environment. Their lot was full of broken down vehicles and trailers and was a hangout for homeless.
Rented a unit. Prices were similar to competitors, so not a short term deal etc. Finished moving in and within 3 months they jacked up the monthly rental over 50%!! i.e. went from 116 to over 180.Customer service was useless.
If zero stars were an option, that is what I would have selected. I went online to find a unit and selected a 5x5 unit for $91/month. I made sure it did NOT say "locker" because I knew that's not what we wanted. After entering all the information, it would let me proceed with the payment. I called, and the *** said the price went up. I said How is that possible because the selected hold that unit and was in the process of completing the application. I was told I could go to the location with my reservation which I did and I ... read more
The 680 Hegenberger location did not honor the 50% discount advertised. Further, on-site staff was unwilling to explain why the discount could not be applied. Instead of taking a few minutes to describe terms of storage unit, they resort to bullying and inflating circumstances to justify the need to immediately sign a storage agreement. The behaviors and decisions are not consistent with info provided by customer service. And the disconnect was attributed to the "Distrcit Manager" **** who was never available to untangled th... read more
I as well, will leave a negative review based on the way they price units. The rents are raised 3-6 mo and all they have to give is 30 days notice. They run online specials all the time but they only apply to new customers, Customers that are existing, can not benefit. They only see rent increases after increases. And for a NEW CUSTOMER, that signs up one day online @$156 to take possession two days later , when pricing is $105 and asks onsite mgr for adjustment - can't do , reaches out to online chat- 3x - since no one can ... read more
(Chance Rd. ******** location) TERRIBLE COMPANY, extremely deceptive billing practices. when confronted about it, they made promises to reverse the charges but refused to put it in writing. Truly wish the worst on scam companies like this. Ive been waiting on a call back from the super busy manager for 2 weeks now.
After Labor Day. I contacted public storage to let them know that I found my place to live and was approved to move in and now ready to take out both of my 2 storage units. Upon speaking to the manager *****. I was told that it doesnt really matter they still charge full month of September! I told him thats illegal to charge me a full month if I am taking it out by the 6th of September. He said well I agreed to their contract. I told ***** I have been using public storage throughout my life I have never heard being charged f... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 869 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.