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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
My month to month rent is $112. Somehow last month and this month is $168 and $153 respectively. I paid rent due on 12/1 on 12/1, now they want a $15 late fee?!?Also, the broke and stole the lock off my unit then sent me an email saying my unit was unsecured. They refuse to provide security footage of the time frame. What a joke.
Please help me to resolve this situation. A very disrespectful manager and employee at a Self-storage facility allowed a third party to take over my storage unit without proper notice. THEIR DISTRICT MANAGER ****** NATTARASS took my frustrations personal & tried to play GOD by blocking payment methods to make life inconvenient so that you can't pay my balance. I have a police report on an incident that happened when an out of control employee jumped in my face and chest bumped me trying to intimidate me and stopped when they... read more
do NOT use this company for storage. It is a scam. I have not even had this company for a year and it has been increase on top of increase. they sucker you in with reasonable monthly prices then increase after increase. mine went from $115 a month to $175. then they tell you they have no locked in prices and price according to the market. lies on top of lies. scammers! I will take my business to a different storage company!
This is the worst experience ever. The professionalism of the customer service by the name *** **** should be prosecuted. Her choice of words while talking to customers is very radical and untamed. Such person should never be allowed to handle phone calls again but since the company is not worried about accreditation then the services they offer should be questioned. How can you auction a storage that was informed to be settled after returning from abroad when phone calls are not available or too expensive and no single emai... read more
My belongings were ruined due to construction they performed on the roof. The staff was incredibly rude and told me its not my fault you dont pay attention to your ********* warnings were sent through the app and no phone calls were made to the tenants. I came back after working out of state for several months to find my belongings covered in debris that had fiberglass in it.A police report was filed and an insurance claim as well.
The worst company I've done business with in my entire life.
This place is horrendous. There is a hole in the roof of my storage unit. Everything got wet. The walls do not reach the ceiling. Therefore, the storage units around you can also add to your storage unit whenever is going on in theirs like mice and other critters, bugs, etc. My things are ruined. They have consistently raised the rent without telling me and they justify it by trying to tell me they told me in the beginning which is a lie and outright lie. I pay $165 for climate controlled indoor unit in ***********. And I'm ... read more
Potential Renters Beware. short version - rented a storage unit this summer for $102.00 plus required insurance for an additional $15.00. I was assured that as long as I made no changes (reduce or increase size) my pricing would not change. After only 3 months theyve increased my payment by $46.00 for a new grand total of $163.00. LOOK ELSEWHERE
Dont sign a contract if on second floor at *******, ** location. Elevator hasn't worked for 4 months and out a minimum of 2 more months. Second price raise during this time too. Never experienced anything like this before. Not even sure we could move out if we wanted too. **** stated to have no effect on corporate decision making. They also agreed that I have a legit complaint after stating my case for price reduction to all 2nd floor unit holders. Unfortunately did not see that they were not BBB Accredited,...for a good rea... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 869 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.