SecurCare Self Storage

Eddie V 

on BBB

a year ago

Spoke to ******** ****** with this company for an interview for district manager. She called and did not seem interested in even interviewing me for a job. She didnt one time mention anything about what the requirements for the job was what the actual position was or anything actually rushed off the phone so quick as if you can tell she was just wasting our time she had already made her decision then was supposed to call back and let me know what the decision was going to be and still yet have not heard from them very unprof... read more

Douglas E 

on BBB

a year ago

Since Public Storage purchased this facility, I had been a happy customer for well over ten years. Within 2 months they raised the rent 35%. No warning. even though a contact was in place. Eight months later they raised it again another 10%. This passed month the raised it again to 87% over the original contract price. Today I was contacted by the property manger that the storage units were broken into Last Week. Approx. 5 Days ago. They did not call the police. But they did change the lock plates, which hade been pried off ... read more

Samuel H 

on BBB

a year ago

Less than 1 star. I rented a small unit, called back same day told them I didn't need space anymore. Was told they were going to send me my money back. Bullsht had to call them 5 times finally got a person. Then. 20 minutes of blah, blah, blah. I think it's illegal taking my money, never set foot in gate. I'm giving them the. Asshat award. DONT DO BUSINESS THERE. 

Angela S 

on BBB

a year ago

Bunch of scam artists there. They get you in with a low price and don't make it clear that they are raising your monthly charge every 3 months. What started out as 100$ a month in less than a year is now ****** plus their $10 convenience fee to pay over phone which is only way they take payment. Not so convenient. Would give less than 1 star if I could. . 

Stan N 

on BBB

a year ago

Without as much as a notice I received a bill which increased my unit rental by $75/month. My attempts to file a complaint was met by the response that this is not a BBB Accredited business. This forum is therefore the only one that allows me an opportunity to warn people about Public Storage companies and their horrible business practices and their illicit gouging of an unsuspecting renter. 

Kyle C 

on BBB

a year ago

Horrible business with bait and switch pricing that increase 2-3 times the original rate. DO NOT DO BUSINESS WITH THEM! 

Daniel R R 

on BBB

a year ago

I concur and agree with all the other reviews on here I have the same experience. They jack-up your rent within 3 to 6 months by exorbitant amounts, and then the late fees are also astronomical, 50, 60 bucks!! Nothing fair or reasonable by this profit driven company 

Tywana S 

on BBB

a year ago

The people who run this facility are NEVER there. I am only allowed to make payment by money order. There is never anyone there to accept my payment so I leave it in the box. They don't apply my payment until 2-3 days later and then add a late fee even though I paid on time. ***** called from the office today and told me I had to pay the late fee because I drop it in the box and she didnt apply it until 3 days later. So I'm responisbecause she's incompetent? I was also told I would pay a lesser amount for a year and after 5 ... read more

Pamela S 

on BBB

a year ago

This Public Storage on *********************** in ****** is a HUGE rip off. My rent went up $120, which works out to a 27% increase, withOUT notifying me. They tried to do it in January, after only being in my unit for less than 5 months. I called 4 times in 3 days & finally received a call back from a nasty lady who basically said, "too bad". In my opinion, they are price gouging, because they can. DO NOT rent from this Public Storage. Check with Extra Space storage. Had another unit with them for 7 months & never once did ... read more