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SecurCare Self Storage
- Self Storage
- Raleigh, NC
About this business
Location details
6501 Hillsborough St, Raleigh, NC, 27606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
DO NOT USE THIS STORAGE!!! My storage unit was burglarized and there has been NO communication from management, no phone call, no apology, no explanation on how facility that is supposed to be secure could have MULTIPLE units burglarized. I went to check my unit with a worker and she took pictures that were supposed to be uploaded to my account, only to be told by ******* the next day "We don't take pictures" as if I imagined the encounter(Thank God I have audio recording of my encounter). Mind you, I was told the district m... read more
Im paying ****** a month for the same size unit that says its ***** dollars a month on-line. It says nothing about being a promotional deal for a 5x10 unit. Whats wrong with this picture?
If you dont pay the fee by the 7th of the month they will call, text, and email several times a day. They act as if a person is months behind. They dont bother to ask if theres a problem, give you options or anything. They raised my rent over $40.00 per month just because, for a 5x 10 unit. Dont rent from them!
Absolutely terrible experience and I haven't even moved into a unit. I am moving to the area from out of state, and gave their customer service the size of my camper to find an indoor storage unit. The person on the phone assured me that the unit would fit my camper, but once I was emailed the map of the location I pulled it up on ****** maps and noticed the doors looked very short. I called the property manager, and he verified that my camper would NOT fit in the location they had rented to me. I was then refered back to cu... read more
These guys are the worst. They block my code **** can only enter when the office lady shows up, sometimes no untill 2pm (if she shows up). Have 6 days to clear my unit, paid for a truck, took the day off from work and can't even get inside. Once again nobody in the office and the manager not answering the phone. I'm going to sue these guys. Don't rent from this place
I would warn people not to use there public storage facilities,my daughter had a unit with them and her unit got broken into as well as 4 other units in the same area as hers. The security doors werent working par usual and they give people a door code before they even pay for a unit giving them easy access to anyones belongings. Whats worse is the employees werent all that concerned about the fact that some expensive tools had been stolen out of her unit along with some other expensive car parts. So much for a secure facili... read more
They raise your rental without notice the gate is broken half the time the manager is rude and good luck getting in touch with anybody.The worst customer service ever after being there for a year and a half, which they raised my rent three time, they cost me charges after I moved out and when I wanted to discuss, there was nowhere to complain to. there is no customer service at all.
My storage unit, went from $240 to 3506 months later, now $ 482. Are they in the business of storage? If so I think they would operate a little differently. Or are they in the business of acquiring and auctions? Or both. Can not afford anymore. Wish I never started. Crazy. Bate you at beginning. I could see raising you once yearly a nominal amount. But this is crazy.I can't keep anymore
I rented a unit out at Public Storage at *******************************************************. I wasn't able to make payments so of course they auctioned off my unit, which I get. But the fact is they never answer their phones or give a call back. At one point I was given the number to the district manager for that specific location and never received a call back from her either. They initially told me that I had 1 YEAR to retrieve my two boxes of belongings that was left behind from the person that bought my unit. Month ... read more
Frequently asked questions about SecurCare Self Storage
How is SecurCare Self Storage rated?
SecurCare Self Storage has a 2.2 star rating with 844 reviews.
When is SecurCare Self Storage open?
SecurCare Self Storage is open now. It will close at 10:00 p.m.