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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
After having a add appointment I waited 3:00 hours that's unacceptable when we wait that long we should be compensate, the coffee it is nasty the food machines, I so expensive and a snack that you used to give people feel like we've been treated like kids with sweets snacks.
Business response:
Thank you for sharing your feedback. We apologize for the 3-hour wait, which was unacceptable and fell short of our service standards. Your comments about our refreshments and waiting area amenities are valuable as we work to improve our guests' comfort. We appreciate your patience and honest assessment, which helps us better serve our customers at Seminole Toyota.
They were supposed to change the oil and whatever the process that comes with it, also they were supposed to rotate my tires. I don’t think they rotate my tires.,! Because when I get my car back, the tire pressure was low and two of my tires. There is a sensor in my car that lets me know that the air was low and two tires. That’ I think they did not rotate the tires.. I had to ask them to put air in my tire. I’ve been going there for several years and I’m never really that satisfied, but I continue to go back..
Business response:
We appreciate customers taking the time to share detailed feedback about their service visits. Our team is committed to performing requested services thoroughly and ensuring vehicles are returned in proper condition. Input like this helps us review procedures and reinforce consistency across visits. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
I have a warranty on the vehicle I purchased there, they sent my truck to their Chevrolet dealership next door. Had the truck for 3 weeks and because I complained about the situation, they finally got to check it. The problem seems to have been resolved but 3 weeks later, the same problem came back. Now I don't know what to do, again. Not happy with their so called customer service and warranty.
Business response:
We take comments about warranty service seriously and recognize the importance of timely, reliable repairs. Our team works to coordinate thorough diagnostics and follow-through to support our customers. We are committed to continually improving communication and overall service effectiveness. For further assistance, please contact JR Raimundo at jraimundo@vtaig.com.
Poor past support that followed into this visit. I will not be returning to this dealership for sales opportunity or service.
Business response:
We understand that past experiences can shape how a visit feels, and we strive to provide helpful and professional service for everyone who comes through our doors. Feedback like yours helps us focus on improving the overall experience for all guests. Our team is committed to maintaining high standards and attentive care. Please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com if you’d like to share more about your experience.
Not customer service I said to fix something and not fixed right I said to fix something and not fixed right after that never talk me any more
Business response:
We aim to ensure that every request is handled thoroughly and that customers feel heard throughout their visit. Feedback like yours helps us strengthen communication and follow-through across all services. Our goal is always to provide attentive and reliable care for every vehicle. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can better understand your concerns.
No customer service Very poor. So bad that I went and bought a new vehicle
Business response:
We strive to provide professional, attentive service to every guest throughout the vehicle buying process. Feedback regarding customer experience is taken seriously as we work to improve interactions and ensure all customers feel valued. Our team remains committed to creating a welcoming and supportive environment. Please contact Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com so we can discuss your visit further.
give me wrong result of diagnosis The vehicle diagnostic results were completely wrong. If I listened to them, I would have to pay over $1700. It was actually just a broken taillight, but they recommended replacing the entire brake pump assembly.
Business response:
We recognize the importance of accurate diagnostics and ensuring customers receive clear guidance regarding vehicle concerns. Our team works to provide thorough assessments and recommendations in line with standard procedures. Feedback regarding diagnostic accuracy is reviewed carefully to continually improve service quality. Please contact JR Raimundo at jraimundo@vtaig.com so we can discuss your experience further.
Spilled oil all over my hood and engine ruined a shirt because of your sloppy work
Business response:
We take feedback like yours seriously, as our goal is to provide careful and professional service for every vehicle. Sharing experiences like this helps us focus on improving attention to detail and overall customer care. Our team is committed to supporting every guest with thorough and conscientious service. Please contact JR Raimundo at jraimundo@vtaig.com so we can connect with you about your experience.
My truck is making a noise when you're turning to the right I've had it in there twice for the same thing and one time they were grinding on The Underneath and this time they drove it and said they didn't find the noise well the noise is there it sounds like the tire is hitting something underneath the truck we bought the tires from you so they should be the right tires and I told him there was an oil leak when I was checking out ask him what was causing the oil leak and he said what oil leak then he said it was probably the... read more
Business response:
We appreciate you sharing your experience, as our goal is always to provide thorough care and attention for every vehicle. Feedback like yours helps us focus on improving communication and ensuring our services meet customer expectations. We remain committed to supporting the vehicles entrusted to us with care and professionalism. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can discuss your concerns further.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,265 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.