This profile has been claimed by the business owner or representative.
Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Came in for an oil change. After explaining some symptoms of my vehicle they jumped to i need a new tranny. Quotes 8k. Im on disability, no way to afford that. Then they tried to sell me a car. I declined and was very distraught. I took my vehicle to a tranny shop and they said its perfectly fine. Very disappointed. First and last time here.
Business response:
We recognize that vehicle maintenance can feel stressful, and our intention is always to provide guidance and options for care. Hearing feedback like yours helps us reflect on how we communicate with customers in a way that is supportive and clear. We aim to create a positive experience for everyone who visits. Please contact JR Raimundo at jraimundo@vtaig.com if you’d like to share more about your visit.
Honestly terrible dealership. Took them over 1 month to fix our car engine only for the engine to be bad. We requested an oil change our service guy Jimmy stated it didn’t need one until 67k miles. Next thing I know my engine like goes on and now I have metal fibers in my engine. Absolutely displeased with this dealership and I will never get another vehicle with Seminole Toyota.
Business response:
We understand that having vehicle concerns can be frustrating, and we strive to provide clear guidance and attentive service for every guest. Feedback like yours helps us focus on maintaining high standards and ensuring customers feel confident in their experience. Our goal is always to support the long-term care of the vehicles entrusted to us. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can discuss your experience further.
Poor communication about the timeframe. What I was told would be three hours for an oil change and recall update on the computer was 6 hours. Unacceptable!
Business response:
We strive to provide accurate time estimates and keep customers informed throughout the service process. Our team works to communicate any changes in scheduling as promptly as possible. Feedback like this helps us evaluate how we set and manage expectations. Please contact JR Raimundo at jraimundo@vtaig.com so we can discuss your experience directly.
Every visit here has ended up in issues with my vehicle. I am always dissatisfied.
Business response:
We strive to deliver consistent, reliable service that supports safe vehicle performance at every visit. Our team works to thoroughly inspect and address concerns to help prevent recurring issues. Feedback like this is important as we review our processes and service standards. Please contact JR Raimundo at jraimundo@vtaig.com so we can connect directly.
Very poor. So bad that I went and bought a new vehicle No service or hospitality
Business response:
We understand how important attentive service and hospitality are to the overall experience. Our team is committed to creating a welcoming and supportive environment for every guest. Feedback like this helps us evaluate how we can better meet expectations moving forward. Please contact JR Raimundo at jraimundo@vtaig.com.
1st time computers down had to leave with no estimate of them working so I could get service. Second time I was told about 2.5 hours so dropped truck off at11am, had wife bring me back at 3pm, wasn't ready until 4:30
Business response:
We recognize how important accurate time estimates and reliable scheduling are during service visits. While unforeseen delays can occur, our team works to keep customers informed and complete work as efficiently as possible. We remain committed to improving communication and minimizing disruptions whenever possible. Please contact JR Raimundo at jraimundo@vtaig.com so we can review your experience directly.
A simple oil change took way too long We were forced to come back to Seminole Toyota because your service techs over torqued the oil cap so no other place could remove it. Quite frankly, this is a horrible business practice. I've had my Rav4 since 2017 and plan on purchasing another next year. If something like this happens again, I can assure you that I will look elsewhere
Business response:
We value feedback regarding the service experience and the importance of efficient, reliable maintenance. Our team is committed to proper procedures and ongoing review to support the quality and convenience customers expect. Ensuring smooth and professional service remains a priority for every visit. Please contact JR Raimundo at jraimundo@vtaig.com.
There's always a wait for the advisor, after that it took a bit over an hour. I wish you would invest into the waiting area.
Business response:
Thanks for your feedback. We understand waiting can be frustrating and appreciate your patience. Your suggestion about improving our waiting area is valuable to us. We're grateful you chose Seminole Toyota and hope to continue serving you.
Took very long, even with an appointment It took very long, and the person that helped did communicate but just very long with appointment
Business response:
We aim to provide timely and effective service while keeping customers informed throughout their visit. Feedback regarding wait times and communication helps us review and refine our processes. Our team is committed to improving efficiency and ensuring a positive experience for all guests. Please contact JR Raimundo at jraimundo@vtaig.com.
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,265 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.