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Seminole Toyota
- Car Dealers
- Sanford, FL
About this business
Location details
1160 Rinehart Road, Sanford, FL, 32771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Quick and easy. HOWEVER ... outragously over-priced (seriosly, you are buying oil on bulk quantities and oil filters get the same deal).... you'd think a dealership wouldnt totally screw someone over with 4 or 5 times the cost for an inflated benfit margin, ESPECIALLY when I bought the car from your dealership. But hey, what else would you expect from a stealer-ship. Keep that reputation alive right? Maybe one day you'll value your customers ... but what's one person in a text message review gonna do? I doubt this will ever ... read more
Business response:
We're glad your service was quick and easy. We understand your pricing concerns and genuinely value your feedback. Every customer opinion matters to us, and we hope to demonstrate improved value in future visits.
Do not let them do an alignment. My front tires have worn soooo badly since they did mine. Steering wheel is not centered and couldn't get them to fix it.
Business response:
We’re concerned to hear that your recent visit did not meet expectations. Our team is committed to delivering careful and accurate service, and we take feedback seriously as we continue to improve the customer experience. We would value the opportunity to better understand what occurred and review your concerns. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can connect with you directly.
First time I got service for my sienna and all filters and parts were found in car and told to me parts were replaced. Second time did tire allignmet but no report or copy given. When asked they said printer is broken. Charged money but not sure it was done or not. No satisfactory answer
Business response:
We strive to provide consistent communication and clear documentation for every service visit. Feedback about reporting and transparency helps us improve how information is shared with customers. Our team is committed to ensuring clarity and confidence in all service interactions. Please contact JR Raimundo at jraimundo@vtaig.com.
Poor communication and lack of follow through about service updates. Left me waiting at Seminole Toyota on site without following up with a status update on my extended service warranty. His excuse was that he was too busy to leave his desk and walk back to talk to me like he said he would. He also did not check with me about pricing before taking my car in for service after opening a claim for service. I was forced to go and use another Toyota dealership over 1.5 hours away in order to use my service package and spent 2 hou... read more
Business response:
We work hard to provide attentive communication and a smooth service process for every guest. Clear updates, warranty coordination, and pricing transparency are all important parts of the experience we aim to deliver. We regret that this visit did not reflect the level of follow through we strive for and appreciate the opportunity to learn from your feedback. Please reach out to JR Raimundo at jraimundo@vtaig.com so we can review the details and better assist you.
Cain was my service advisor but he wants there. Joseph is the one that signed me in. I waited for 2hrs and had to go myself and ask for an update and the car was done. The last 2 times the inside of the car has being left dirty with papers and grease marks.
Business response:
We are committed to providing clear communication and a thorough service experience from start to finish. Timely updates and returning vehicles in clean condition are important parts of the standards we aim to uphold. Feedback like this helps us reinforce expectations with our team and continue improving the overall experience. Please contact JR Raimundo at jraimundo@vtaig.com so we can look into this further and better support you moving forward.
Extremely disrespectful bad service I took advantage of my granddaughter who knows nothing of cars.
I bought my car at Seminole Toyota in Sanford, FL on October 6th, and it has been one of the worst car-buying experiences I’ve ever had. At first, things seemed fine — the salesman Nelson was polite and helpful when showing me the car. But after that, everything went downhill. It took them over an hour just to find the car keys, and then another 2–3 hours before they even started the financing paperwork. By the time we began signing documents, it was already around 8 PM. Even though it was late, I stayed patient and signed e... read more
Business response:
We truly appreciate you taking the time to share your experience. We understand how stressful it can be when the registration process takes longer than expected, especially when it affects your daily life and family needs. Your feedback is important to us, and we want to make sure your concerns are properly addressed by the appropriate team. Please reach out to Sam Bunte, our Fleet Manager, at Sbunte@vtaig.com so we can review your situation and ensure everything is resolved as quickly as possible. We value your business and... read more
Horrible dealership! !! I thought we would be sharing a good experience after initial conversations with sales person Hugo were good yesterday. We were looking at a specific used truck and were told it wouldn't be ready for a few days. Today the tone shifted a bit and they were pushing to close the deal. We spoke to the sales manager Joe Cioppa a couple times to confirm price and also confirm that the car would be ready to pick up today. We had an appointment scheduled and were in the car driving the 3 hrs and Joe called and... read more
Business response:
Thank you for taking the time to share this. We understand how frustrating this felt, especially after coordinating an appointment and traveling. Pre-owned inventory can move quickly, and availability may change throughout the day. We’d like to review what happened and explore comparable options that match what you were looking for. Please reach out to our point of contact, Joshua Montgomery, at JMontgomery@vtaig.com so, we can assist you directly.
Bad experience with Seminole Toyota Service. I had my 2020 Toyota Sienna service by Seminole Toyota on 8/5 for a coolant flush and oil change. I spent over $240 for this which I don’t mind if it’s done correctly. When I went to pick my vehicle up and drove it back to my house, I noticed the coolant was empty. Text my service advisor who said bring it back in so they can add more coolant. In addition my oil filter housing was leaking oil due to be torque on so tight. It damaged the seal and I had to purchase another oil filte... read more
Business response:
Thank you for sharing your feedback. After carefully reviewing our records, we were unable to find any recent transactions connected to the name on this review. Because customer experiences are very important to us, we’d love the opportunity to understand this better. If you’ve visited with us under a different name or account, please reach out directly to Josh Montgomery at jmontgomery@vtaig.com so we can properly assist you. If this is not a guest, we kindly ask that this misleading review be removed. We are committed to p... read more
Frequently asked questions about Seminole Toyota
How is Seminole Toyota rated?
Seminole Toyota has a 4.4 star rating with 15,265 reviews.
When is Seminole Toyota open?
Seminole Toyota is closed now. It will open at 9:00 a.m.