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Sierra Tucson
- Psychiatrists
- Tucson, AZ
About this business
Location details
39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
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I went to Sierra Tucson for treatment. Unfortunately they lost a bunch of my clothes and still haven't returned it. Also, they didn't return my blow dryer and flat iron.
Sending my son to Sierra Tuscon was a total waste of time and money. It's nothing more than a country club with total disregard for clients. I was point of contact for updates and when my son went missing, I couldn't even get anybody to return my calls. The only thing they are good at is taking your money.
Business response:
Thank you Linda for your review, we're sorry that you felt you had a negative experience. Sierra Tucson strives for safety and healing for every resident. We encourage you to contact Risk Management in writing so we can address any questions, comments, concerns at: Sierra Tucson, 39580 S. Lago del Oro Parkway, Tucson, AZ 85739. Thank you.
Only a month ago they changed their policy to not allow Service Animals in violation of ADA access requirements. The call buttons aren't within reach of the beds and they think a scooter replaces a service animal when a scooter can't come help you off the ground if you fall when walking. Completely unreasonable accommodation. So they avoid doing the work of educating people to leave service animals alone in their policies and instead violate the sacred bond between service animals and their handlers increasing the emotional ... read more
DO YOUR RESEARCH BEFORE CHOOSING SIER Sending my husband here was literally the worst 30 days of our lives. I couldn't begin to explain the level of gross negligence on the part of Sierra Tucson and the entire staff. I will begin by saying we did not know that Sierra had been purchased by Acadia Health Care and is no longer the wonderful treatment center it once was. My husband sat through two "speaker meetings " a week at a cost of 1k to us only to learn that they were actually Drug Reps encouraging patients to take the dr... read more
Business response:
Thank you for your review. Your feedback is important to us. Sierra Tucson strives for safety and healing. Each resident is provided with an individualized treatment plan according to their personal needs. Sierra Tucson subscribes to Prescribing with Purpose, which is our less is more approach to medication management. Our equine team consists of a herd of 13 horses, all on property to provide equine assisted therapy in a small-group setting. In order to ensure we are able to share your experience with the appropriate Sierra... read more
This place is disgraceful and unorganized. My daughters medications that were taken at admission have YET to be sent home and she has tried calling 5 days in a row to get this sorted out to no avail. Scheduling forgot to put multiple appts on her schedule, such as somatic experiencing. She was here for secondary pain and only saw the pain doctor once on her final week. Her therapist had a flat affect and did not know how to provide therapy. Multiple people had complained about her already and switched out of her groups. My d... read more
Business response:
Thank you for your review. Your feedback is important to us. Sierra Tucson strives for safety and healing. In order to ensure we are able to share your experience with the appropriate Sierra Tucson staff member, we invite you to please send your comments or questions to us in writing care of: Risk Management, Sierra Tucson, 39580 S. Lago del Oro Parkway, Tucson, AZ 85739.
Do not come here. I have been here twice. There are currently multiple lawsuits here including malpractice, medical neglect, the list goes on. The "doctors" are not even licensed. A man had a stroke during my most recent stay, and they refused to send him to the hospital. There were 6 patient deaths in one year, the only thing they care about is money, and the only staff that actually cares about you don't have jurisdiction to help. My therapist made two mysognistic comments to me, I have been refused medication that I have ... read more
AVOID SIERRA TUCSON LIKE THE PLAGUE! Went to a very expensive week long therapy for eating disorders at Sierra Tucson. One of the worst experiences of my life. I was also in sexual recovery and very sensitive to how people dress in a sexually provocative way. So I made certain to read their literature in advance which specified that there was a conservative dress code in respect for people like me. But when I arrived even the head counselor was dressed in short shorts and tube top! I was shocked and said something to the he... read more
had to put our son into Sierra for anxiety and mood disorder. They have a farce they call family week which we attended. It is billed as family therapy to help both the patient and the family better understand the circumstances regarding the patient which it is not. They start by trying to get you to consistently use 'CORE FEELINGS'. Do not be fooled they do this so they can control conversations. We found the grounds beautiful and spa like however when it comes to being honest as to the underlying cause as to why the patien... read more
Management at Sierra Tucson run a dangerous program. What they dont tell you about are all the suicides at Sierra Tucson. I was beat up twice at Sierra Tucson - all in my first week. The first time I was beat up was during my admittance process. Sierra Tucson promised to pay for my toiletries that my attacker destroyed and reneged. Sierra Tucson is a dangerous place, my hearing will never be the same from getting beat up and Sierra Tucson did not care. This is the absolute truth - do not trust them
Frequently asked questions about Sierra Tucson
How is Sierra Tucson rated?
Sierra Tucson has a 3.6 star rating with 760 reviews.
When is Sierra Tucson open?
Sierra Tucson is open now. It is open 24/7.