Sierra Tucson

R. S. 

on Yelp

a year ago

I went to Sierra Tucson for severe depression, PTSD, among other things. My experience was mostly awful and I only ended up staying 2 days before I left. The intake process is probably the worst part, and the only part I experienced. They withheld my ADHD medication which gave me panic attacks. They blamed me, the patient, for my bad experience and tried to guilt me into staying, probably so they could make more money. A lot of the staff really does seem to care, but the specific care team I was assigned was atrocious, exce... read more

Kaila B. 

on Yelp

a year ago

SCAM- beware!! (i am from San Francisco, and this is a real review) Absolute garbage treatment .. complete waste of money, time and hope.. DO NOT GO HERE- DO NOT GIVE THEM YOUR MONEY. CEO, Timothy Palus, called me multiple times per week, confirming the treatment provided was below adequate... offered to discuss crediting us back funds.. and as soon as we left the facility, went dark. His email is: Timothy Palus Timothy.Palus@acadiahealthcare.com His cell phone number is: Direct: (520) 432-0879 Ext. 134 DO NOT GO HE... read more

Amanda P. 

on Yelp

a year ago

If you're looking for safety look elsewhere......its no longer safe, and is woefully understaffed. This was my second visit to ST (the first being in 2020) and since they were acquired by Acacia Health, its a whole different institution. I was there in July this year and it felt like a college campus. People vaping in classrooms and all over campus with little regard for those around them. They now allow residents their cell phones and often people are walking around facetiming or making videos, which violates patient privac... read more

Alex s. 

on Yelp

a year ago

The irony is this is supposed to be best place. While it can't be the worst... it surely is not the best. The staff and administration is bonkers. The rules I understand. What I don't understand is the insanity of what should be a sane place. Watch out. under staffed, profit margins is solely the goal. EVERYTHING IS EXTRA.... and they do not bill insurance. even when you have it out of network. It is a nice campus though. 

Tod B. 

on Yelp

a year ago

I am presently at zero Tucson and I feel cheated and slighted. They're stealing money for me. I'm due a large amount of money back and they won't give it to me. I didn't sign anything that said they would be able to keep this money. Nothing about a penalty program or, this is all you're gonna get. I signed nothing of the honest that I thought or two I meant and I am pissed and I will tell everybody that I can hear about the billing and how they scam people that need help. 

Kate K. 

on Yelp

a year ago

I went to Sierra Tucson in 2020 and it changed my life forever. I went in after what was basically a psychotic break from PTSD trauma I had never dealt with, and panic attacks. No treatment center is perfect, sure there were things that could've been improved but I've been to a couple treatment centers and this one was what really worked... because of the people there and the environment, the EMDR programs, the education I got on PTSD, and the way it healed my deep rooted family issues through their "family week" therapy pro... read more

Irina D. 

on Yelp

a year ago

sierra Tucson is grossly understaffed. considering it costs $45K to enter the facility (please make sure your insurance actually get billed and if you are self pay NEGOTIATE. they will give everyone different pricing. I was sexually assaulted by a resident, reported it, asked for resolution (to have a mediator in a meeting with the assailant) CEO (Tim) wanted to meet with me, however after multiple attempts, he simply ignored the issue and did not follow through with our meeting. I met with a number of people who told me "w... read more

John D. 

on Yelp

2 years ago

Let me tell you, this place is awful. I am so terrified of this place that I made a fake yelp account because I'm scared they will come after me for posting this... I went there twice. First time was because I got thrown in a legit psych ward by the police when my ex lied to the cops and told them I was going to harm myself (PG version). I wasn't. But that psych ward was so awful and they wouldn't release me, so I transferred here instead. Lot of terrible stuff went on: people throwing food in their bedrooms, everyone was f... read more

Allegra G. 

on Yelp

2 years ago

I am writing this review to inform others who are considering this facility for treatment. I wish I had listened to the negative reviews before coming here. This place is a complete scam. I went here with a promise of being cared for for PTSD and was further traumatized by this experience. The admissions counselors will try to sell you on what this place claims to be but the admissions counselors are not actually on site and don't know much about the current programming. For most of the staff, this is their first psych j... read more