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Sierra Tucson
- Psychiatrists
- Tucson, AZ
About this business
Location details
39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
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I've suffered with Depression Trauma for years. I was so hopeful this place could help. I was so very wrong, it in fact made me worse. The place is beautiful but it is poorly run. The doctors are hard to see & staff afraid to talk to doctors or management. 1st they took me off all meds & caused me to nearly have a stroke. The meds given were OFTEN not put in the computer but staff wouldn't ask, wouldn't let me ask to fix. I ended up being traumatized by this place. It wasn't just me, nearly all patients seemed to have the ... read more
criminal. my daughter gained an uncontrollable twitch from trauma at siera tucson, and when they could not address her issues, they locked her in the copper section isolating her from the community and asked her to leave. she has now entered another facility elsewhere and is hoping to find a cure for the errors brought forth by the inadequate 5 week treatment at sierra tucson - a very costly and ultimately further damaging experience.
Fuck this place. Supposed to be a rehabilitation. I have ptsd from going there. You're supposed to be off drugs and alcohol but I was fed Valium and other drugs. Also- they have a literal open door policy where they can entered your room that you share with one other person and while your on "drugs" you're unaware of who it could be. I am now suffering like I said from ptsd bc I had servers encounters from men entering my room. If anything I only became worse
Business response:
Reading this is extremely concerning. We have strict protocols in place to ensure the safety and well-being of everyone who may be on our campus, and we strive to provide optimal care in a manner that meets all identified needs and promotes a sense of support and encouragement. We would greatly appreciate having an opportunity to gather more information and ask that you please contact Susan.Menzie@sierratucson.com. Thank you.
I just spent the holiday season at Sierra Tucson (2021-22). I was there 10 years ago, and it has changed 360 degrees. Instead of being privately owned, it is owned by wealthy Acadia Healthcare, whose number one priority is their profit. Accommodations, food, treatment, staff, are all insufficient for the huge price tag. Errors in scheduling, lack of aftercare, general housekeeping issues are a few of the many reasons you should think long and hard before wasting your money on this place.
I found my way to Sierra Tucson after a severe suicide attempt. There were no available facilities near me and the thought of being in the sunshine during a cold winter was appealing. I flew from NY to AZ for their care. This is NOT the family run business that it formerly was. It is a large conglomerate owned business and is run as such. They will ALWAYS get payment first and will not do anything until they see the money. It was previously an all inclusive program, which had the added services of body work, chiropractic ... read more
Business response:
Thank you for taking the time to share this detailed feedback, as any and all feedback is crucial to the work that we do. That said, much of what is shared here is very concerning. We aim to provide care in a comfortable and encouraging setting where all identified needs are met. If you would be willing, we would greatly appreciate having an opportunity to discuss these concerns directly and gather as much additional information as possible. Please contact Susan.Menzie@sierratucson.com.
I had a terrible experience-- detailed to management months ago. I also had thousands of dollars of items stolen. Sierra Tucson has adolescents for 30 days to review twice, over 100 days ago.
Business response:
We are very concerned by the circumstances described and are grateful that you have brought it to our attention. Effective and timely communication is crucial to the work we do, and our goal is to deliver the utmost in clinically excellent care. While you mentioned that you have already reached out to a number of people, we respectfully ask that you contact Susan.Menzie@sierratucson.com so that we can gather more information. Thank you.
What a terribly run facility I would give it minus 10 ! Left 2 days ago . Self admitted for anxiety. Put in addiction / trauma program. Therapist late to groups or no shows . Appointments with Dr.'s late or cancelled. Needs & wants never addressed , process group spent with everyone airing their grievances about the place . Lodges old dirty not cleaned properly. Grounds are depressing , outdoor areas furniture falling apart. Currently Covid outbreak . I could go on and on . I wish I would have trusted all the other terrible ... read more
Business response:
Reading this is very troubling, as our hope is to be a place of comfort, solace and rejuvenation throughout the healing process. We do appreciate you taking the time to share your thoughts here, but we ask that you please contact Susan.Menzie@sierratucson.com so that we can gather more in-depth information about the circumstances described. In regards to COVID-19, we follow all guidelines set forth by the CDC and local health departments. We also have strict protocols in place in order to reduce the risks associated with the... read more
Do not go there for pain management. They left me dependent on different medication and did nothing for my pain. I spent lots of money with no insurance $46K for 30 days of walking around going to classes that had nothing to do with my pain. Tried to talk me into believing I had some trauma that caused my CRPS. Only trauma have had is trying to find a physician to treat my pain. This was my last ditch effort to try and get some help. Dr that is head of their chronic pain dept had helped me in past so thought would try ... read more
Business response:
We appreciate you taking the time to share this feedback, though we are very concerned by the statements made. We strive to tailor the treatment process to meet identified needs in a way that is going to lead to the most optimal results. Having an opportunity to gather more detailed information would be extremely helpful, and we ask that you please contact Susan.Menzie@sierratucson.com.
Lifelong adult struggle with treatment resistant depression, anxiety, complex ptsd. Sadly I've been in several treatment centres in my lifetime; however, this was by far the ABSOLUTE WORST EVER EXPERIENCE. The place is beautiful and offers many services often for additional costs, but it was not effective as a matter of fact I was worse off for going here. This company is a nightmare. They have staff so afraid to ask questions that patients are harmed. The constant mix up in drugs . The fact that the doctor forgets to p... read more
Business response:
Reading this is extremely concerning, but we appreciate you taking the time to share. The concerns expressed go against our goal of delivering care that leads to lasting healing, and it is imperative that we gather more information. Please reach out to Susan.Menzie@sierratucson.com as soon as you have a moment.
Frequently asked questions about Sierra Tucson
How is Sierra Tucson rated?
Sierra Tucson has a 3.6 star rating with 664 reviews.
When is Sierra Tucson open?
Sierra Tucson is open now. It is open 24/7.