Sierra Tucson

Elle F. 

on Yelp

9 years ago

This place was a nightmare and actually pushed me over the edge from mania to full blown psychosis. The staff was awful and anything medication related was a joke. I still have nightmares from what happened there. Thank God I ended up being sent to a legitimate smaller residential program that actually helped in California after a five week stay at ST. In the new treatment center I spent the first 6 weeks of a seven month stay just being brought back to sanity after what happened at ST. I now have a diagnosis of PTSD from m... read more

Dillon O. 

on Yelp

9 years ago

Sierra Tucson is one of the most beautiful places I've ever been, no doubt. They spare no expense to make their facility and its surroundings look absolutely beautiful and that is one area in which they definitely succeed. Where they don't succeed would be the vast majority of everything else they do. If there's one thing I've learned from my time there, it's that money is and always has been their first and utmost priority. If you dare to voice an opinion of disapproval at anything they say or do, they will be more than hap... read more

Ken M. 

on Yelp

9 years ago

This review is not relevant to the treatment and therapies received, but is about the billing and payment practices of the facility. If you look at the fine print on the financial agreement there is a clause that states that any insurance payments received will be applied to any discounts that the facility gave for the treatment. For example, if a $10,000 discount was given for the program, any insurance payments from the insurance company (up to the discount amount) would be applied to that discount and not returned t... read more

Skora S. 

on Yelp

9 years ago

I was in the ED program for 10 days in 2006. I left AMA because of how terrible the staff was. I did not feel safe or cared for and at times felt downright disrespected. - The former ED director, Dr. Carolyn Coker Ross, was TERRIBLE. She'd set up meeting times in her office and I'd wait outside the door for her for sometimes up to 45 minutes before giving up and heading back to my room/building. Then she'd call the staff in the building, upset that I wasn't there! When she did actually meet with me, she took personal calls ... read more

Kelly L. 

on Yelp

9 years ago

If you might have a personality disorder or sexual compulsivity or addiction, don't waste any time here. 

Gene H. 

on Yelp

9 years ago

Sierra Tucson was recommended because of their holistic approach and their abundance of alternative healing methods. I was assured repeatedly that my physical would be addressed through Acupuncture, different massage modalities and on going physical therapy. However upon meeting a doctor named Lerner who ran the pain clinic he proceeded to negate just about everything their admission people had said. If I had done more research I would have uncovered all the long standing AG complaints. The civil suits, including malpractic... read more

Jennifer B. 

on Yelp

9 years ago

This Treatment Facility is HORRIBLE. Terrible experience from the time I arrived all the way from Alaska until I could leave. Dealing with the initial experience with the business office in signing the paper work where I was treated disrespectfully all the way through the intake process. I was mistreated and not offered any food or water. I was not allowed access to a phone. Horrible overall experience. Basic patient rights violated. I would not recommend to anyone. 

Brian F. 

on Yelp

9 years ago

This place may be ok for pure addicts, but where mental health issues go, specifically personality disorders, stay away! The director denies the existence of personality disorders, seeking to pin everything on childhood trauma. My ex wife went there for alcoholism and metal health issues. They enabled her with psychobabble that lead her to blame all of her problems on her mother and me. Her mother and I did extensive research of qualified sources, both in written and person form. Many qualified therapists will verify th... read more

Patricia L. 

on Yelp

9 years ago

The place is highly rated but once they get your money, you can't get anyone to return a phone call. The admissions people are great but the rest of the staff is horrible. It is so frustrating to leave messages and not get returned phone calls. Here are some of my issues: 1- Trying to get a refund is taking over 4 weeks. Still waiting for my 36k. 2- My sister had to leave and go to a hospital. Her clothes did not go with her. I called to get her clothes sent and I won't mention names but she said she would mail them to h... read more