Sierra Tucson

Jennifer B. 

on Yelp

9 years ago

This Treatment Facility is HORRIBLE. Terrible experience from the time I arrived all the way from Alaska until I could leave. Dealing with the initial experience with the business office in signing the paper work where I was treated disrespectfully all the way through the intake process. I was mistreated and not offered any food or water. I was not allowed access to a phone. Horrible overall experience. Basic patient rights violated. I would not recommend to anyone. 

Brian F. 

on Yelp

9 years ago

This place may be ok for pure addicts, but where mental health issues go, specifically personality disorders, stay away! The director denies the existence of personality disorders, seeking to pin everything on childhood trauma. My ex wife went there for alcoholism and metal health issues. They enabled her with psychobabble that lead her to blame all of her problems on her mother and me. Her mother and I did extensive research of qualified sources, both in written and person form. Many qualified therapists will verify th... read more

Patricia L. 

on Yelp

9 years ago

The place is highly rated but once they get your money, you can't get anyone to return a phone call. The admissions people are great but the rest of the staff is horrible. It is so frustrating to leave messages and not get returned phone calls. Here are some of my issues: 1- Trying to get a refund is taking over 4 weeks. Still waiting for my 36k. 2- My sister had to leave and go to a hospital. Her clothes did not go with her. I called to get her clothes sent and I won't mention names but she said she would mail them to h... read more

Kat M. 

on Yelp

9 years ago

When I attended Sierra Tucson, I was severely depressed. I was there for 6 weeks and it was the worst six weeks of my life. I was charged for appointments I didn't have, was promised refunds, had terrible counseling where I was put in a group with a stalker when I had been stalked. I was harassed and threatened by staff, and after reporting the incident was treated cruelly. The administration lied about their ability to create an unthreatening environment. I felt like I was treated like a terrible child who deserved punish... read more

Ann W. 

on Yelp

9 years ago

Do not waste your money if you need psychological help for anxiety or depression. This place truly, in my mind, is for substance abuse. Not good for helping through medication therapy. Menninger would be better for that. They totally missed a very obvious diagnosis with my husband and he left no better than when he went in. They admitted him, when, in my opinion, they should make people aware they are better equipped to handle addictions. Had I known this I would have chosen Mennigner. I feel we wasted over $50k and ... read more

Beth H. 

on Yelp

9 years ago

So, I am back reviewing yet again. Why? Because I have been waiting for a month for two refunds from this group. My insurance company paid about $2000 on Nov 16 and I can't get it refunded to me, plus they promised me a refund of $1400. This group is very difficult to deal with. 

Amy T. 

on Yelp

9 years ago

I wanted to come to this facility as it was recommended by my nurse practitioner. However, it was going to be "out of reach" financially for me. Honestly, I am appalled anymore at the cost of treatment for the mentally ill. I have tried to enroll in DBT and other programs, but it is as if they only service the rich. I actually have a MS degree and work in healthcare and am really discouraged by the high cost of treatment which makes treatment actually affordable for only the rich. I finally have lost hope and have concl... read more

Bravo O. 

on Yelp

9 years ago

As the paying family member of a patient, I got screwed by these people. It's a sham business. They care nothing about the lives of the children and spouses of their "patients" and will lie to get your money at your most desperate moment. I took out a loan to pay for their ridiculous fees in hopes that they were honest, helpful, good-intentioned people. I got screwed and so will you. BEWARE of Sierra Tucson and their dishonest doctors and staff. You are better off using the money to pay for your kids to go to college r... read more

Nessa W. 

on Yelp

9 years ago

Horrible place!!! Seriously a waste of money and completely made me worse. Lied, made false promises, provided no aftercare or family support. The communication was a joke, my family called to talk to Dr. Moyer daily and she refused to return calls or answer questions. I still have no diagnosis. The place is so big you can't get scheduled for required sessions, it's under staffed, and counselors are not well trained. After a week the group topic and curriculum are repeated and it has nothing to do with the treatment I needed... read more