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39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
Get directionsAs the paying family member of a patient, I got screwed by these people. It's a sham business. They care nothing about the lives of the children and spouses of their "patients" and will lie to get your money at your most desperate moment. I took out a loan to pay for their ridiculous fees in hopes that they were honest, helpful, good-intentioned people. I got screwed and so will you. BEWARE of Sierra Tucson and their dishonest doctors and staff. You are better off using the money to pay for your kids to go to college r... read more
Horrible place!!! Seriously a waste of money and completely made me worse. Lied, made false promises, provided no aftercare or family support. The communication was a joke, my family called to talk to Dr. Moyer daily and she refused to return calls or answer questions. I still have no diagnosis. The place is so big you can't get scheduled for required sessions, it's under staffed, and counselors are not well trained. After a week the group topic and curriculum are repeated and it has nothing to do with the treatment I needed... read more
Business response:
Dear Nessa, We value your feedback. It is our mission to provide the best possible treatment for every resident and family member we serve. If you would like to discuss this matter further, please contact us at (520) 624-4000. Sincerely, Sierra Tucson Management
What a laugh this place was. Dr. Moyer touts her credentials and her dissertation yet they're no where to be found. Just like any good predator, this doctor finds your vulnerabilities and uses them against you. They are all so afraid of their own shadows since the negative media due to their own negligence that they are still doing things wrong. The program they sell is not as advertised, buyers BEWARE! If you want luxury at the expense of understaffing and apathetic top dogs then fork over your money baby, and never mind ... read more
This is a long post, but I think you should read all of it. I spent 5 long days in Sierra Tucson, a rehab facility that also is supposed to treat PTSD and depression. Here are just the highlights: 1. A male patient hung himself to death in the residential lodge. We were offered no support, and at least one patient who knew him left against medical advice. 2. A supposed millionaire was brought into the hospital close to me in my area and surrounded by staff as he yelled and screamed for a phone to call 911 because he felt tha... read more
I have two plane tickets purchased and a cashiers check for Sierra Tucson in my purse. I now plan to waste plane tickets and to deposit cashiers check payable to Sierra Tucson back into my account. In short...Sierra Tucson's attempted emotional manipulation failed. DO NOT be so desperate for help for you or for a loved one that you fall for "healing is most important...we'll work with you financially." Over the course of four days, upfront costs went from $200 to $1200 to $4500. We will make a workable payment plan ($40... read more
I am a parent of a patient who was involuntarily discharged after one week of therapy. I spoke with two psychiatrists, Dr. Moyer and therapist Joan-E, who were involved in the discharge, neither could recall specific events that led to the discharge. Neither of these people could speak from the file although both confirmed that there were complaints. Both retracted statements about my child saying that they really weren't sure what had happened. Both promised to send me a copy of his file and list of other programs at re... read more
I just saw an ad on TV for ST and thought I'd put my truth out there for anyone interested. I found ST in 2003 and suggested it to my ex who is bipolar. This place is run by idiots who don't know what they are doing. They lied to me and made promises they did not keep. They diagnosed my ex as "depressed" and "love addicted" and, while in their care, they allowed her boyfriend to communicate with her. Like giving an alcoholic a beer. If you need help, please find another facility where they have respect for the patients and ... read more
I attended Sierra Tucson in June of 2015. What a disaster. They were bought several months back and the buisiness side is a mess. You don't receive the treatments you were promised and they sign you up for activities you cant do. All the staff constantly send messages to scheduling and nothing changes. they keep saying "just give us a couple more days" So you do...and you do ot again and you just get frustrated and more depressed.They are dealing with peoples lives here and they don't care. They just want the money so they k... read more
Business response:
Lianne, we are sad to hear this feedback. Please feel free to reach out to us anytime. We wish you well on your journey.
I went to sierra Tucson in April of 2015 and left after a week due to their inability to schedule me for activities i could attend. you are given a colored bracelet which stands for what you can and cannot do. i was given a red bracelet by the doctor and could not do any physical activities or classes and no doctor could tell me why i was on the red bracelet (i am perfectly capable of all activities) and my schedule constantly had stuff on it that i would be kicked out of because of the color of my bracelet so i spent most d... read more
Business response:
Lindsay, we are sad to hear about your challenges and open to discuss these with you further. Please feel free to reach out to us anytime. We support you in your healing and recovery process.
Sierra Tucson has a 3.5 star rating with 671 reviews.
Sierra Tucson is open now. It is open 24/7.