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39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
Get directionsSo, I am back reviewing yet again. Why? Because I have been waiting for a month for two refunds from this group. My insurance company paid about $2000 on Nov 16 and I can't get it refunded to me, plus they promised me a refund of $1400. This group is very difficult to deal with.
Business response:
Dear Beth, We value your feedback. Our goal is to offer individualized treatment for every person that walks through our doors. Please contact us at (520) 624-4000 if you would like to discuss this in detail. Sincerely, Sierra Tucson Management
I wanted to come to this facility as it was recommended by my nurse practitioner. However, it was going to be "out of reach" financially for me. Honestly, I am appalled anymore at the cost of treatment for the mentally ill. I have tried to enroll in DBT and other programs, but it is as if they only service the rich. I actually have a MS degree and work in healthcare and am really discouraged by the high cost of treatment which makes treatment actually affordable for only the rich. I finally have lost hope and have concl... read more
As the paying family member of a patient, I got screwed by these people. It's a sham business. They care nothing about the lives of the children and spouses of their "patients" and will lie to get your money at your most desperate moment. I took out a loan to pay for their ridiculous fees in hopes that they were honest, helpful, good-intentioned people. I got screwed and so will you. BEWARE of Sierra Tucson and their dishonest doctors and staff. You are better off using the money to pay for your kids to go to college r... read more
Horrible place!!! Seriously a waste of money and completely made me worse. Lied, made false promises, provided no aftercare or family support. The communication was a joke, my family called to talk to Dr. Moyer daily and she refused to return calls or answer questions. I still have no diagnosis. The place is so big you can't get scheduled for required sessions, it's under staffed, and counselors are not well trained. After a week the group topic and curriculum are repeated and it has nothing to do with the treatment I needed... read more
Business response:
Dear Nessa, We value your feedback. It is our mission to provide the best possible treatment for every resident and family member we serve. If you would like to discuss this matter further, please contact us at (520) 624-4000. Sincerely, Sierra Tucson Management
What a laugh this place was. Dr. Moyer touts her credentials and her dissertation yet they're no where to be found. Just like any good predator, this doctor finds your vulnerabilities and uses them against you. They are all so afraid of their own shadows since the negative media due to their own negligence that they are still doing things wrong. The program they sell is not as advertised, buyers BEWARE! If you want luxury at the expense of understaffing and apathetic top dogs then fork over your money baby, and never mind ... read more
This is a long post, but I think you should read all of it. I spent 5 long days in Sierra Tucson, a rehab facility that also is supposed to treat PTSD and depression. Here are just the highlights: 1. A male patient hung himself to death in the residential lodge. We were offered no support, and at least one patient who knew him left against medical advice. 2. A supposed millionaire was brought into the hospital close to me in my area and surrounded by staff as he yelled and screamed for a phone to call 911 because he felt tha... read more
I have two plane tickets purchased and a cashiers check for Sierra Tucson in my purse. I now plan to waste plane tickets and to deposit cashiers check payable to Sierra Tucson back into my account. In short...Sierra Tucson's attempted emotional manipulation failed. DO NOT be so desperate for help for you or for a loved one that you fall for "healing is most important...we'll work with you financially." Over the course of four days, upfront costs went from $200 to $1200 to $4500. We will make a workable payment plan ($40... read more
I am a parent of a patient who was involuntarily discharged after one week of therapy. I spoke with two psychiatrists, Dr. Moyer and therapist Joan-E, who were involved in the discharge, neither could recall specific events that led to the discharge. Neither of these people could speak from the file although both confirmed that there were complaints. Both retracted statements about my child saying that they really weren't sure what had happened. Both promised to send me a copy of his file and list of other programs at re... read more
I just saw an ad on TV for ST and thought I'd put my truth out there for anyone interested. I found ST in 2003 and suggested it to my ex who is bipolar. This place is run by idiots who don't know what they are doing. They lied to me and made promises they did not keep. They diagnosed my ex as "depressed" and "love addicted" and, while in their care, they allowed her boyfriend to communicate with her. Like giving an alcoholic a beer. If you need help, please find another facility where they have respect for the patients and ... read more
Sierra Tucson has a 3.5 star rating with 675 reviews.
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