This profile has been claimed by the business owner or representative.
39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
Get directionsAwful place. We brought our son to Sierra Tucson for depression, anxiety and anger issues. He was there for a month and we got two calls asking for more money in addition to the $65,000 we had already paid they wanted more money so he could have a massage. Three days before he was set to come home after calling and leaving messages and emailing and not getting a response trying to figure out the day he was coming home so I could coordinate flights. I got a call saying that he should stay a few more weeks and that it would co... read more
If you are a licensed professional, do not go here. If you disagree with your primary therapist's or psychiatrist's assessment of who you are, and decide to seek treatment in your own state, they will vindictively call your licensing board. I am a licensed psychologist who was treated by a 'therapist' by someone who a) forgot the relationship is the most important part of treatment, b) threatened me and called me names, c) didn't listen to me, the patient there for trauma, and d) when I said I was leaving (a week longer than... read more
We could not be more disappointed in our daughter's treatment at Sierra Tucson in the spring of 2023. A little history, my wife (a licensed therapist) was a client at Sierra Tucson in the early 2000's and gave it glowing reviews as one of the best in the country which was a widely held view (and still erroneously is.) Our daughter went through the program earlier this year and after hearing about her experience there, (as well as other people in our community who have gone there in the past few years) it is painfully obv... read more
Let me start by saying that Sierra Tucson should not be surprised by this post from me. I also have a number of witnesses to each account and each has been followed by a written report. Nothing was ever done to correct the situations. I have NEVER been treated with such disrespect, fervent discrimination, negligence and absolute audacity in my life. The blatant racism was beyond my wildest dreams. When I mean racism, I genuinely mean that I was given another patients medication because they could not tell two black women a... read more
Spent $39000 to be ignored, lied to, and betrayed very politely
Business response:
Feedback is extremely important to the work we do, and we are grateful that you were willing to bring this to our attention. Our goal is to provide clinically excellent care, and we are concerned by what has been shared here. Please allow us to gather more information by reaching out to us directly at feedback@sierratucson.com. Thank you.
Profiteers and shills who care little except insurance payouts. Just don't. You deserve good diagnosis and good doctors.
Business response:
Thank you for bringing this to our attention, though it is troubling to read. To help us gain a better, more thorough understanding of the circumstances, we ask that you please reach out to us directly by contacting feedback@sierratucson.com so that we can discuss the concerns in more detail.
Terrible place they just want your money up front. They just give you a bunch of drugs that aren't helpful. There's a tremendous amount of downtime and there's nothing to do after 4:00 or 5:00. They had no TV or newspapers to read. Most of the people there are for drug detoxification and our young people. They are completely disorganized one person doesn't know what the other person is doing. If you come for food 2 minutes after it's supposed to close they tell you it's all been thrown away. The cafeteria staff are not frien... read more
Business response:
We strive to provide compassionate, quality care that meets all identified needs, and we are concerned by this feedback. It would be very helpful if we could have an opportunity to gather more in-depth information, and we ask that you please reach out to us directly by emailing feedback@sierratucson.com. Thank you.
Never consider this place. I have been away for 6 months, doing fine and waited to review to make sure my perspective is correct. This, from top to bottom, is a for-profit enterprise where patient recovery matters not a bit. In fact, if you fail, they will make more money on your return if you are unfortunate enough to go back. As with all operations that are simply money making machines (it is now owned by a Tennessee company called Arcadia, a publicly listed company which needs income and profit growth above all). ... read more
Business response:
Feedback is extremely important to the work we do, and we are grateful that you were willing to bring this to our attention. Our goal is to provide clinically excellent care, and we are concerned by what has been shared here. Please allow us to gather more information by reaching out to us directly at feedback@sierratucson.com. Thank you.
Before going to ST (my first residential experience) I did copious research. The reviews scared me, but I figured angry people wrote reviews. I want to take the time, now being 7 months post treatment, to warn anyone who is looking to seek refuge/treatment here. The RASCs (similar to RAs/security team) watched as I was verbally assaulted and when my things were stolen, I asked for help. The RASC literally shrugged his shoulders. Writing a "suggestion" form is a joke. Once I found my stolen items, I told the male patient advo... read more
Business response:
We sincerely appreciate you taking the time to offer this feedback, as any and all feedback is integral to the work we do. Our goal is to ensure that the care we provide sets the standard for clinical excellence, and we are troubled by what we have read. If you would be willing, please reach out to feedback@sierratucson.com so that we can gather more information. Thank you.
Sierra Tucson has a 3.5 star rating with 669 reviews.
Sierra Tucson is open now. It is open 24/7.