This profile has been claimed by the business owner or representative.
Sierra Tucson
- Psychiatrists
- Tucson, AZ
About this business
Location details
39580 S Lago Del Oro Pkwy, Tucson, AZ, 85739, United States
Get directions
Profiteers and shills who care little except insurance payouts. Just don't. You deserve good diagnosis and good doctors.
Business response:
Thank you for bringing this to our attention, though it is troubling to read. To help us gain a better, more thorough understanding of the circumstances, we ask that you please reach out to us directly by contacting feedback@sierratucson.com so that we can discuss the concerns in more detail.
Terrible place they just want your money up front. They just give you a bunch of drugs that aren't helpful. There's a tremendous amount of downtime and there's nothing to do after 4:00 or 5:00. They had no TV or newspapers to read. Most of the people there are for drug detoxification and our young people. They are completely disorganized one person doesn't know what the other person is doing. If you come for food 2 minutes after it's supposed to close they tell you it's all been thrown away. The cafeteria staff are not frien... read more
Business response:
We strive to provide compassionate, quality care that meets all identified needs, and we are concerned by this feedback. It would be very helpful if we could have an opportunity to gather more in-depth information, and we ask that you please reach out to us directly by emailing feedback@sierratucson.com. Thank you.
Never consider this place. I have been away for 6 months, doing fine and waited to review to make sure my perspective is correct. This, from top to bottom, is a for-profit enterprise where patient recovery matters not a bit. In fact, if you fail, they will make more money on your return if you are unfortunate enough to go back. As with all operations that are simply money making machines (it is now owned by a Tennessee company called Arcadia, a publicly listed company which needs income and profit growth above all). ... read more
Business response:
Feedback is extremely important to the work we do, and we are grateful that you were willing to bring this to our attention. Our goal is to provide clinically excellent care, and we are concerned by what has been shared here. Please allow us to gather more information by reaching out to us directly at feedback@sierratucson.com. Thank you.
Before going to ST (my first residential experience) I did copious research. The reviews scared me, but I figured angry people wrote reviews. I want to take the time, now being 7 months post treatment, to warn anyone who is looking to seek refuge/treatment here. The RASCs (similar to RAs/security team) watched as I was verbally assaulted and when my things were stolen, I asked for help. The RASC literally shrugged his shoulders. Writing a "suggestion" form is a joke. Once I found my stolen items, I told the male patient advo... read more
Business response:
We sincerely appreciate you taking the time to offer this feedback, as any and all feedback is integral to the work we do. Our goal is to ensure that the care we provide sets the standard for clinical excellence, and we are troubled by what we have read. If you would be willing, please reach out to feedback@sierratucson.com so that we can gather more information. Thank you.
I would have given you 5 stars in 1992. Years ago at age 19 (29 years ago), I went to Sierra Tucson to get help for Anorexia and other issues. They helped me with early life trauma and really got my life back on track. They literally saved my life. It was a very loving and supportive environment and I am very proud to be an Alumni. If you are looking for something different than critical care, call them. They were the last treatment center I ever needed for Anorexia. I went into the field of psychotherapy myself and have had... read more
Business response:
We are grateful for your willingness to share this feedback, but we are very concerned by what was stated. We strive to provide treatment in a safe and comfortable setting that is truly conducive to the healing process. We hope that you will consider contacting us directly by emailing feedback@sierratucson.com so that we can gather more information. Thank you.
No star rating from me. I went for complex PTSD, depression and anxiety. I was kept in the locked down area for an extra day. There were physical and verbal assaults happening to several of the females in the community. Most of the assaults while I was there were done by ONE male. At least 12 people had filed reports against this male but he was kept in the community rather than being sent back to the locked down area. Other people had been transferred back to lock down for less. I felt so unsafe that I slept with a chair ag... read more
I've suffered with Depression Trauma for years. I was so hopeful this place could help. I was so very wrong, it in fact made me worse. The place is beautiful but it is poorly run. The doctors are hard to see & staff afraid to talk to doctors or management. 1st they took me off all meds & caused me to nearly have a stroke. The meds given were OFTEN not put in the computer but staff wouldn't ask, wouldn't let me ask to fix. I ended up being traumatized by this place. It wasn't just me, nearly all patients seemed to have the ... read more
criminal. my daughter gained an uncontrollable twitch from trauma at siera tucson, and when they could not address her issues, they locked her in the copper section isolating her from the community and asked her to leave. she has now entered another facility elsewhere and is hoping to find a cure for the errors brought forth by the inadequate 5 week treatment at sierra tucson - a very costly and ultimately further damaging experience.
Fuck this place. Supposed to be a rehabilitation. I have ptsd from going there. You're supposed to be off drugs and alcohol but I was fed Valium and other drugs. Also- they have a literal open door policy where they can entered your room that you share with one other person and while your on "drugs" you're unaware of who it could be. I am now suffering like I said from ptsd bc I had servers encounters from men entering my room. If anything I only became worse
Business response:
Reading this is extremely concerning. We have strict protocols in place to ensure the safety and well-being of everyone who may be on our campus, and we strive to provide optimal care in a manner that meets all identified needs and promotes a sense of support and encouragement. We would greatly appreciate having an opportunity to gather more information and ask that you please contact Susan.Menzie@sierratucson.com. Thank you.
Frequently asked questions about Sierra Tucson
How is Sierra Tucson rated?
Sierra Tucson has a 3.6 star rating with 666 reviews.
When is Sierra Tucson open?
Sierra Tucson is open now. It is open 24/7.