Silver Legacy Resort & Casino

Business response:

Thank you for your wonderful feedback. We're glad you enjoyed your stay with us and that you found our accommodations clean and economical. It's great to hear that you appreciated our central location and that you were pleased with your corner room with plenty of natural light. We're also happy that our free parking was convenient and accessible for you. We sincerely apologize for the inconvenience you experienced with the broken ice machines on multiple floors near your room. We understand how frustrating this must have be... read more

Business response:

Vielen Dank für das positive Feedback, Remo! Wir freuen uns sehr, dass Sie unsere Lage als günstig empfunden und den elektronischen Check-in-Prozess positiv aufgenommen haben. Es ist wunderbar zu hören, dass sowohl unsere Lage als auch das unkomplizierte elektronische Check-in- und Check-out-System für Sie gut funktioniert haben. Ihre positive Erfahrung mit diesen Aspekten Ihres Besuchs bedeutet uns sehr viel, und wir bedanken uns herzlich dafür, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zur günstigen Lage und ... read more

Business response:

Your positive feedback is appreciated. Thank you for taking the time to provide feedback. We're delighted to hear that you had a good experience with us. It's wonderful to know that you found our clientele to your liking and that our location worked well for you. We're particularly pleased that you appreciated having access to many restaurants within the property itself, as we strive to provide convenience and variety for our guests. Your comments about these aspects of your visit mean a great deal to us. 

Business response:

We are delighted to hear you found everything wonderful and had what you needed! Thank you for choosing Silver Legacy Resort & Casino. 

Business response:

We are grateful for your kind words about the room, decor, TV, and beds! We'll share your staffing feedback with management. 

Business response:

We are delighted to hear you enjoyed our clean rooms and convenient parking during your stay with us. It's wonderful to know that our housekeeping team's efforts to maintain spotless accommodations made a positive impression on you. We also appreciate you noting the convenience of our parking facilities, as we understand how important easy access is for our guests. Your feedback about the noon check-out time is also noted. Thank you for taking the time to share your experience and for choosing Silver Legacy Resort & Casino f... read more

Business response:

We are delighted to hear you enjoyed your stay! We understand the smoking room smell was challenging. Happy The ROW offered great entertainment options during your visit.