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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The beds are very comfy and the location is great, but I was disappointed with the room assignment. We booked a premium room that was advertised as starting from floor 26 with 9-ft ceilings, but were assigned a room on floor 24. The front desk insisted it was premium despite the booking description saying otherwise. Additionally, our non-smoking room had a noticeable cigarette smell in the bathroom. Not what we expected for the price. Beds are comfy. The location is very good.
Business response:
Please accept our apologies for the inconvenience you experienced during your stay. We strive to improve based on your feedback. Thank you for highlighting the comfortable beds and great location.
It is are destination stay when in Reno. Nothing Clean, good price and location.
Business response:
We are delighted to hear we're your destination stay in Reno! Thank you for appreciating our clean rooms, good price and location.
Exactly as advertised. A gambling resort The resort fee was a bit much. Restaurants were really overpriced. The days of cheap drinks are long gone Clean. Nice views. Good location. Great bathroom/shower. Easy parking
Business response:
Thank you for your wonderful feedback! We're delighted you enjoyed our clean rooms, great views, and convenient location. We appreciate your honest thoughts about pricing.
Wonderful
Enjoyable and exciting Everything I Loved my stay and would like to come back sometime soon
Business response:
We are elated to hear you loved your stay! Thank you for choosing Silver Legacy Resort & Casino. We look forward to welcoming you back soon!
I’d stay again Nothing Everything was so convenient
Business response:
We are delighted to hear you'd stay again! Thank you for choosing Silver Legacy Resort & Casino, Jessica.
Very Good I didnt like that the hotel charged us $100 more then the price on booking, and that didn't include any fees or taxes. They just increased the price with no change to our reservation. I like that we got the room we expected. It was clean and nice.
Business response:
We're pleased to hear you enjoyed the room you expected. Your feedback is important to us regarding the pricing discrepancy.
Exceptional Always a nice stay when we go to Reno
Business response:
We are elated to hear about your exceptional stay! Thank you for choosing Silver Legacy Resort & Casino for your Reno visits.
Wonderful Parking lot was quite a distance from room, was charged for "resort fee" but pool and hot tub were not open, very limited tv channels, the doors to other rooms were extremely loud and sounded like they were being slammed when closed shut Clean hotel and room. Room was decent size
Business response:
Thank you for your feedback. We apologize for any inconvenience caused during your stay.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,942 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.