This profile has been claimed by the business owner or representative.
Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Wonderful Remains of food on the floor. Maternity paper roll with linearine on the floor in the bathroom. The box of tissue had one crusty.Tissue that looked as if it got wet, and they stuck it back in the box. Everything is great except the room was not clean
Business response:
It's regrettable to hear about the cleanliness issues you experienced. Your feedback has been noted.
Good
Had a great time. Not expecting to stay on the 15th floor and it was fun. Bed was very comfortable, room was great.
Business response:
Your positive experience at Silver Legacy Resort & Casino is greatly appreciated. Thank you for sharing your feedback!
Exceptional
Excellent place to stay. Nothing Clean room, nice staff, easy parking.
Business response:
Thanks for your positive feedback! We are glad to hear that you had an excellent stay at Silver Legacy Resort & Casino. Clean rooms, nice staff, and easy parking are some of the things we strive for.
Very Good Understaffed at checkout time Awesome nightly rate
Business response:
We're delighted to hear you had a very good experience at Silver Legacy Resort & Casino. Your feedback is invaluable to us, and we appreciate your honesty. We're particularly pleased that you found our nightly rate to be awesome, as we strive to provide excellent value for our guests. We also want to acknowledge your observation about being understaffed at checkout time. We understand that this can impact the overall experience, and your feedback helps us identify areas where we can improve our service delivery. Thank you fo... read more
Wonderful
Rewarding experience. Pillows are too high, hard on the neck. Friendly staff (except a morning Central Cafe waiter who was sarcastic), big well appointed room. High speed elevators.
Business response:
We are delighted to hear about your rewarding experience! We truly appreciate you taking the time to share your feedback with us. We'll address the pillow feedback regarding them being too high and hard on the neck - your comfort is important to us and we want to ensure all our guests have a restful stay. We'll also look into the Central Cafe service concern regarding the morning waiter who was sarcastic, as this does not reflect the level of service we strive to provide. Thank you for noting our friendly staff and for recog... read more
Besides that it was good The main light by the bed didn’t work snd the remote to the tv needs new batteries Good location free parking clean friendly
Business response:
We greatly appreciate your feedback about the location, parking, and cleanliness. We apologize for the bedside light and remote issues during your stay.
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 41,105 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.