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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Reasonable price for a clean room. The “resort” fee is ridiculous. Stop doing this, it’s misleading and all fees should be stated in the nightly room fee. It’s a bad and tacky industry norm that must stop. Clean reasonably priced
Business response:
Your concerns are noted. We strive to improve based on your feedback. Thank you for your review.
Good The elevator maintenance extremely uncomfortable 6 of 8 elevator not working many people waiting for used it I hope you not ignore this comment thank you Was comfortable
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the elevator maintenance. Your feedback is important to us.
Wonderful Baños casino
Business response:
Your positive feedback is greatly appreciated. Thank you for sharing your experience at Silver Legacy Resort & Casino.
Exceptional
We loved the room but didn’t like the elevator situation Standing in line for the elevator is ridiculous. Never seen anything like that in my life. It was great value, perfect for 1 night. Got great view from the room and we loved the self check in and self check out.
Business response:
We are overjoyed to hear that you loved the room and the view from it. We appreciate your input regarding the elevator situation.
Exceptional
Exceptional Can't think of anything. Everything...this is such a great place to stay. We've stayed before and love the service, restaurants,and location. Free parking... can't beat it. Will stay again, because we have always had a great time!!
Business response:
We're glad to hear you had an exceptional experience at Silver Legacy Resort & Casino. Thank you for sharing your positive feedback! It's wonderful to know that you've stayed with us before and continue to love our service, restaurants, and location. We're especially pleased that you appreciate our free parking - we know how valuable that is for our guests. Your loyalty means the world to us, and we're thrilled to hear that you've always had a great time during your stays. We look forward to welcoming you back again soon for... read more
Exceptional
Very Good i booked smoking king was given non smoking double bed queen.. the staff said i could checkin at kiosk which gave me the wrong room they would not correct their mistake the hotel as a whole
Business response:
Thank you for bringing this to our attention. We take your feedback seriously. We sincerely apologize for the inconvenience you experienced with your room assignment. It's disappointing to hear that you booked a smoking king room but were given a non-smoking double bed queen instead. We understand how frustrating it must have been when the kiosk check-in system provided you with the incorrect room type, and we regret that our staff was unable to rectify this mistake for you. Your experience does not reflect the level of serv... read more
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,630 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.