Silver Legacy Resort & Casino

Business response:

Thank you so much for taking the time to share your feedback, Joyce! We're really glad to hear that the location worked out well for your visit to the event center. It's great to know that the room was clean during your stay, and we truly appreciate your honest feedback regarding the room updates. Your comments are valuable to us, and we will certainly take your suggestion about updating the rooms into consideration. We hope to have the opportunity to welcome you back again soon! 

Business response:

Thanks, Ana! Thrilled you enjoyed your time with us. There's always more to explore on your next visit! 

Business response:

Thank you for taking the time to share your experience with us, Lok. We truly strive to improve based on the feedback we receive from our guests, and your review is something we take very seriously. We sincerely regret the inconvenience you experienced upon check-in, particularly with the unclean sheets in the handicap room that was assigned to you without your request. This is certainly not the experience we want for any of our guests, and we understand how frustrating and disappointing that must have been for you. We are s... read more

Business response:

We're absolutely delighted to hear that you enjoyed the modern rooms and found the parking convenient, John! It's wonderful to know that the cleanliness and contemporary feel of the hotel made such a positive impression on you. We truly appreciate you taking the time to share your exceptional experience with us, and your kind words mean a great deal to our entire team. We hope to welcome you back again soon! 

Business response:

Thank you for sharing your experience with us, Susan! We are so thrilled to hear that you had a great time and that you would stay with us again - that truly means a lot to us! We are glad you enjoyed our restaurants and found everything so walkable with plenty to do during your visit. We do understand that the parking garage being very full may have been an inconvenience, and we appreciate you mentioning that. We hope that did not take away too much from your overall wonderful experience. We would absolutely love to welcome... read more

Business response:

Thanks for the kind words, White! We are so thrilled to hear that you loved your time in the king spa suite! It's wonderful to know that you enjoyed the beautiful and spacious room, the comfortable king bed, and the stunning spa tub right there near the bed. We're especially glad the walking steam shower left such a great impression — it truly is something special! We only wish you could have stayed longer to enjoy everything the suite had to offer. We hope to welcome you back for an extended stay soon so you can make even m... read more

Business response:

We are so pleased to hear that you enjoyed the comfort and quiet atmosphere during your visit, Dee! It is wonderful to know that you found the environment cool and relaxing, and that you had no complaints about your experience. Your kind words truly mean a lot to us, and we are delighted that you had such a comfortable and enjoyable time. Thank you so much for taking the time to share your feedback with us, and we look forward to welcoming you back again soon!