Silver Legacy Resort & Casino

Business response:

Vielen Dank für Ihre Bewertung, Harald! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt gefallen hat und Sie wiederkommen möchten. Wir schätzen Ihre freundlichen Worte sehr! Es ist wunderbar zu hören, dass Sie eine positive Erfahrung bei uns gemacht haben. Ihr Feedback bedeutet unserem Team viel, und wir freuen uns, dass Ihnen Ihr Besuch so gut gefallen hat, dass Sie eine erneute Ankunft in Betracht ziehen. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen! 

Business response:

We value your opinion and appreciate your positive feedback about our staff, clean rooms, and easy navigation! It's wonderful to hear that you found our location easy to navigate and that our staff provided you with good service during your stay. We're also pleased that you were satisfied with the cleanliness of your room and that you felt you received great value for the price. Your feedback about these aspects of your experience means a lot to us. 

Business response:

We are elated to hear you enjoyed the property and all it offers! It's wonderful to know that even during your brief overnight stay, you were able to appreciate the variety of activities and amenities available within the property. We're thrilled that you found it to be a place that would make a great longer stay, and we completely agree that there's plenty to keep guests entertained and engaged. Thanks for choosing us, Kristen, and we hope to welcome you back for an extended visit in the future! 

Business response:

Thank you for sharing, David! We are absolutely thrilled to hear that your experience with us exceeded your expectations and that you loved our restaurants. It's wonderful to know that our dining options made such a positive impression on you. We also appreciate you noting how clean everything was - maintaining high standards is something we take great pride in. Your kind words about our restaurants and overall experience truly mean everything to our team. We're so glad we could provide you with such an enjoyable visit that ... read more

Business response:

Thank you for taking the time, Miguel! So glad you found everything nice and clean. We really appreciate you sharing your positive experience with us. It's wonderful to hear that you found the place nice and clean during your visit. Your feedback means a lot to us, and we're delighted that we could provide you with a pleasant environment. Thank you again for choosing to spend your time with us! 

Business response:

We greatly appreciate your exceptional review, Jeremiah! Thrilled you had easy access to everything needed during your stay. It's wonderful to hear that we were able to provide you with convenient access to all the amenities and services you were looking for. Your feedback about having everything you needed readily available means a lot to our team, and we're delighted that your experience met your expectations so well. Thank you for taking the time to share your positive experience with us. 

Business response:

We sincerely apologize for the music disrupting your sleep during your stay with us. We understand how frustrating it must have been to deal with loud music throughout the night, especially when you were trying to relax and get a good night's rest. We recognize that not being able to identify whether the music was coming from an adjacent room or from outside would have made the situation even more bothersome. Your feedback about this experience is valuable to us and helps us identify areas where we need to improve to ensure ... read more

Business response:

We are pleased to hear you loved everything, Michelle! Your kind words about our cleanliness and friendly staff mean so much to us. It's wonderful to know that you found our facility clean and well-maintained, as we take great pride in providing a spotless environment for our guests. We're equally thrilled that our staff made such a positive impression with their friendly and accommodating service. Knowing that you had an exceptional experience truly makes our day, and we appreciate you taking the time to share your feedback... read more