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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional The parking garage could use more lighting and cleaning. The room was clean and comfortable.
Business response:
Thank you for sharing your experience. We appreciate your feedback and will address the issues mentioned.
Very Good Amazing sunset view. Clean room. Friendly guests.
Business response:
We are pleased to hear you enjoyed the amazing sunset view and clean room at Silver Legacy Resort & Casino. Thank you for your feedback.
We had a good time but our stay pales in comparison to our stay there in Jan. 2025. Very noisy outside window. Ice machine on our floor and floor above and below were out of service. Only elevator worked regularly and a second one on occasion worked. This lead to full elevator every trip up and down was very uncomfortable. Location
Business response:
Thank you for bringing this to our attention. We apologize for the inconveniences you experienced during your stay. Please feel free to reach out to us at directly to discuss your concerns further.
Very Good
Well positioned casino with good access to casinos and other venues! The elevators were a huge issue as only one elevator was working for our section of floors which was 5-16. Also, the kiosks were all down upon the opportunity to check in to the facility and everyone had to check in at a representative. They did open the representative’s in the VIP player’s club area after the line was not really moving at all for one hour. The room itself was excellent and the parking at the facility in the garage was a huge plus.
Business response:
Your feedback is invaluable to us. We sincerely apologize for any inconvenience you experienced with the elevators and kiosks during your stay. We understand how frustrating it must have been to have only one elevator working for floors 5-16, and we recognize that this would have caused significant delays and inconvenience for our guests. Additionally, we apologize that all the kiosks were down during your check-in process, which clearly created an unacceptable delay with guests waiting for an hour before we opened the VIP p... read more
Exceptional Location
Business response:
We're ecstatic to hear about your exceptional experience at Silver Legacy Resort & Casino. Thank you for sharing your positive feedback with us.
Good Overskuelighed over udgifterne var ikke særlig gode. Personalet kunne ikke fortælle os hvaf der skulle betales ved ankomst. Omgivelserne var fine.
Business response:
Din feedback er blevet noteret. Tak for at du delte din oplevelse.
Exceptional
Very Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 40,630 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.