Silver Legacy Resort & Casino

Business response:

Thanks a million for sharing your feedback with us, Krishan! We are honestly so happy to hear that your visit went perfectly. It is lovely knowing you found everything so tidy and pleasant. We really value keeping a great space for our guests, and your sweet note truly made our day. We are delighted you had such a fun time and are already planning to return! We cannot wait to host you again and hope your next stay is just as wonderful. See you soon! 

Business response:

Thanks a million for the lovely feedback, Fraser! We’re honestly delighted to hear your visit was so fantastic. It’s wonderful the parking was a breeze and you found plenty of spots upon arrival. We’re so happy your room hit the mark, offering you a spacious, spotless, and cozy retreat. It’s also brilliant that you enjoyed our casino, amenities, and dining options! We’re glad the self-service check-in and check-out made things easier, helping you skip the lines entirely. Naturally, we’re thrilled you got to enjoy those compl... read more

Business response:

Thanks a million, Anthony! We’re honestly delighted that our front desk crew made such a great impression by being so helpful and kind. It’s also lovely to hear you found your room so tidy and cozy throughout your visit. We truly love making sure our guests have a fantastic time, and your sweet feedback really warms our hearts. We’re so pumped that you're already planning to come see us again! We can’t wait to host you once more and ensure your next trip is just as wonderful. See you soon! 

Business response:

We really appreciate your kind words! We are so happy you had a great time visiting us. It is wonderful that you checked out our Players Club and all the fun perks we offer. We hope these extras make your future visits even better. We look forward to seeing you again soon! 

Business response:

We deeply cherish your kind words about our parking and the casino overall! It truly means a lot to us to know that your experience was exceptional. Thank you so much for taking the time to share your thoughts and for the wonderful rating, Gonzalez! We are so glad that both the parking and the casino left a positive impression on you, and we hope to continue providing you with the same exceptional experience every time you visit us! 

Business response:

Thank you for taking the time to share your detailed feedback with us, Jeanne! We truly appreciate you letting us know about your experience with our dining options and slots. We understand your concerns regarding the restaurant closures on Tuesdays and Wednesdays, as well as the limited breakfast options available, and we appreciate you bringing this to our attention. We also hear your thoughts on the slot selection and the fish and chips at Gordon Ramsay's. Your feedback is valuable to us and helps us understand where we c... read more

Business response:

We're absolutely thrilled to hear that you found the rooms very nice and that the overall price-to-performance ratio was great for your stay! It's also wonderful to know that you enjoyed the variety of restaurants and appreciated the included parking. We truly value guests who take the time to share such detailed feedback with us. We do acknowledge your feedback regarding the pool size and the available lounging areas, and we understand that for a hotel of this size, your expectations were higher in that regard. We also app... read more