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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pleasant Too big, there is no staff on the pool, stuff not really helpful. Aircondition on the whole public part is crazy cold Location
Business response:
Thank you for taking the time to share your feedback with us, Katja. We sincerely apologize for any inconvenience you experienced during your visit, particularly regarding the lack of staff at the pool area and the air conditioning levels in the public spaces, which you found to be uncomfortably cold. We also understand your concern about the staff not being as helpful as you would have expected. Your feedback is truly valuable to us, as it helps us identify areas where we need to make improvements. We are sorry that these a... read more
Exceptional
Clean beds staff stunk Staff did nothing and finding room was a pita Clean and comfortable
Business response:
We're disappointed to hear about your experience, particularly regarding the staff and the difficulty you had in finding your room. We sincerely apologize for the inconvenience caused. While we are glad to know that you found the beds clean and the room comfortable, we understand that the issues you encountered with the staff and navigating to your room impacted your overall experience. Your feedback is important to us, and we take these concerns seriously. Thank you for taking the time to share your thoughts with us.
Wonderful
Good la posizione
Business response:
Thank you for sharing your experience. We’re pleased that parts of your visit stood out, and we value your comments about location, cleanliness, comfort as useful service opportunities. Your perspective helps our team continue refining the experience, and we hope to welcome you back to Silver Legacy Reno.
Good quick stay We only had 1 towel our shampoo was empty and the shower has mildew. Nice property we had a nice view.
Business response:
We appreciate your thoughtful review. We are concerned to learn about the issues you described involving location, cleanliness, comfort. Your comments have been shared with our leadership team for careful review and represent important service opportunities as we work to strengthen the guest experience. We hope to have the opportunity to provide a more comfortable and reassuring stay at Silver Legacy Reno.
It was a nice place to stay close to everything and a good deal for the price and size of room The bathroom was not layed out very good and was not comfortable. To close the door you have to straddle the toilet Staff was night room was clean
Very Good
Very Good
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,261 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open tomorrow at 12:00 p.m.