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Silver Legacy Resort & Casino
- Casinos
- Reno, NV
About this business
Location details
407 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
Expecting more from Silver Legacy. The room didn’t look “clean” because there were some wrappers found around the bed and there was a towel from the last room occupant still hung over the iron in the closet. Also, when we tried to take a shower, there was a lot of air in the lines and it made a horrendously loud noise when we turned in the hot water. So we couldn’t shower. The front desk did refund our “resort fee”, but we were traveling the next day so we had to leave feeling grungy. Location and proce.
Business response:
Sorry for any inconvenience with room cleanliness and shower issues. We sincerely apologize that your room did not meet the clean standards you expected from Silver Legacy, with wrappers found around the bed area and a towel from the previous guest still hanging over the iron in the closet. We also regret the shower problems you experienced with the loud noise from air in the lines when turning on the hot water, which prevented you from being able to shower during your stay. We appreciate the front desk refunded your resort ... read more
We will be back Toilet ran. we couldn't hear it except hen in the bathroom Room and bed were excellent. Housekeeping did a wonderful job
Business response:
We are delighted to hear you'll be back! Thank you for noting our excellent housekeeping and comfortable rooms.
Good
Exceptional
Exceptional
My stay at Silver Legacy Reno overall is excellent but wish I can indulge into activity. I wish there is activity for me to pass time and also for local to take part in especially children. Lake Tahoe one needs to drive or book a shuttle from the airport. Otherwise is a dull small city for local as well as tourist. Everything is exceptional. The staff, room and the location where I walked and fetched snacks from SAVE MART and two dining restaurants not further away from the hotel. But there is no activity nearby since I don'... read more
Business response:
We are delighted to hear you found your stay excellent! We appreciate your feedback about activities and will consider this for future enhancements.
We were there for one night and it was excellent! N/A Very clean and fun!
Business response:
We are delighted to hear you found your stay excellent, clean and fun! Thank you for choosing Silver Legacy Resort & Casino.
Exceptional
Frequently asked questions about Silver Legacy Resort & Casino
How is Silver Legacy Resort & Casino rated?
Silver Legacy Resort & Casino has a 4.1 star rating with 42,166 reviews.
When is Silver Legacy Resort & Casino open?
Silver Legacy Resort & Casino is closed now. It will open at 12:00 p.m.