Smith Douglas Homes

Name: Smith Douglas Homes
Address: 110 Village Trail #215, Ste 215, Woodstock, GA, 30188, US
Telephone: (770) 213-8067
Price range: $$
Rating: 4.8

4.8

★★

1442 reviews

|Real Estate|Woodstock, GA 30188

110 Village Trail #215, Ste 215, Woodstock, GA 30188

(770) 213-8067

https://smithdouglas.com/

Closed now

About

Building homes for more than 40 years, the team at Smith Douglas Homes is widely recognized for constructing quality homes with choices you can afford in the places you want to live. With Smith Douglas, you can be assured that your new home is crafted with quality, built with integrity and will provide enduring value. How do we deliver on that promise? It starts with who we are. We exist to enhance people’s quality of life — our employees, trade partners, homeowners, and the communities surrounding where we build. We strive to exceed your expectations from your first visit to years beyond move-in. Our proven, schedule-driven process reduces wasted time and materials. It results in a well-c

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4.8

★★

1,442 reviews

5★1,065

4★261

3★79

2★0

1★0

37 reviews have no rating

Reviews(959)

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Recommended

Somaly K on BBB

★★

8 days ago

Great customer service and quality homes. They made the process of buying a home smooth and easy. Thanks Smith Douglas!

Kim H on BBB

★★

20 days ago

Very professional!! Kept me updated throughout the building process . Checked on me after move in.

Susan M on BBB

★★

21 days ago

Good overall. Did nit like the landscaping- hastily put into ground- haphazard placement. Would rather have had some choice as to what types of bushes went into ground.- I I stand that they had no choice in trees. Internet issues- didn't properly install rj45 Ethernet jacks. Installed rj11. Still can't find one of them.

Alexis L on BBB

★★

a month ago

Love my home! The sales office was great! **** was so helpful and very quick with responding! Schedule was pushed back 2 months but was understandable. Felt like there was a lot of miscommunication with the builder and crews knowing what to do. There were some things that had to be fixed and readjusted during the build because of lack of communication or simply knowing where to even put things in the correct spot. Met with the builder (I don't believe he's at our neighborhood anymore) he was rude and spoke to my father and I like we were idiots and when asked why they did something the way they did it, his response was always "well that's just how we've always done it..." Turns out the issue I had was something that was supposed to be done and wasn't and he had assured me that it was already done and that he would still meet with me anyways just to please me. Overall I love the house and I'm beyond happy!

Marcia WR on BBB

★★

a month ago

Other than the delay, which was a result of back orders on construction materials, we were very pleased with the path to home ownership with Smith Douglas. The final product was well worth the wait. All issues identified during the pre-closing walk through were addressed. We are really enjoying our Buffington home.

KB on BBB

★★

2 months ago

My new home exceeded my expectations, and I had great communication with the agent and construction manager throughout. I am very well pleased.

Lee Ann N on BBB

★★

2 months ago

Great workmanship on my Smith-Douglas home! The sales agent ****** ******* and the construction manager ******* were both informative and very responsive to all of my questions. They were both very professional and knowledgeable and made my home buying experience a pleasant one!

Gail S on BBB

★★

3 months ago

I am so pleased with Smith Douglas Homes, first to mention that my home is beautiful and well built. As it was being built and when I met with **** the builder, he was always so informative in explaining things I would need to know. Being a first time homebuyer, can be a bit overwhelming, but experiencing how Smith Douglas showed patience with me, that made all the difference. Now that I have moved in, **** is still very helpful and always has a great attitude. I am so thankful to God that he allowed me to select Smith Douglas Homes. I have absolutely no complaints. ****, remain as you are, kind, respectful, giving of knowledge, helpful and caring about what you do, it is rare. Thank you again to the team at Smith Douglas which includes those behind the scene as well. Be blessed as you continue to bless others!! Best Regards, **** S.

Michael A on BBB

★★

3 months ago

For the most part, everybody was helpful and courteous, but things were left unfinished after closing and getting a hold of anyone was difficult. Our selling agent took a vacation while we were closing and had no replacement. She responded to emails, but wasn't available to help properly. The home is beautiful, but the street is very narrow and there are a lot of trucks and machinery throughout the day. All in all I'd say it was a fairly cookie cutter generic experience. Not bad by any means, but not top shelf either. **** was very pleasant and knowledgeable.