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Smith Douglas Homes
- Real Estate
- Woodstock, GA
About this business
Location details
110 Village Trail #215, Ste 215, Woodstock, GA, 30188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 a.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I had a great experience working with the customer service representatives and the people who built the home. It was a very easy process and very satisfactory.
The construction manager, Mr. West, was very professional, knowledgeable, and helpful in attending to my questions and concerns. He explained everything in layman's terms, so I understood the process. He went over everything from the operation of the appliances to the exterior of the property. The house was completed promptly. I was very pleased.
Ease of purchase, mostly two people. Rikel and Landon
The construction team and Eric's team was great. The only reason I gave a four is due to the sales department's lack of knowledge on the options, and we were not offered certain things. We were not educated properly as a first-time home builder.
Liam the construction manager was super supportive and the entire construction team very helpful. Overall minor touchups that wasn't done before closing but the team went above and beyond to best help out. Still have minor things to resolve but will take note and resurface any issue during our 11 month revisit of home by Smith Douglas.
Our experience was great—Conner always made sure to actively listen and was so accommodating on multiple occasions.
Our agent that we spoke to initially was great, but the builders or the managers were not great. We have some quality issues with our house, and they were really hard to deal with and did not seem to want to help us get issues resolved.
I liked how you can customize your house plans. I was updated at each stage of construction and closing was very timely. Problems were addressed in a timely fashion.
Everything was excellent from beginning to end. The only issue we had was with their preferred lender. That gentleman was absolutely horrible. However, we brought in our personal lender and got everything closed out. Whoever makes the decisions for the two ladies, they did well. Everything they did towards the end made us happy.
Frequently asked questions about Smith Douglas Homes
How is Smith Douglas Homes rated?
Smith Douglas Homes has a 4.3 star rating with 5,337 reviews.
When is Smith Douglas Homes open?
Smith Douglas Homes is closed now. It will open tomorrow at 10:00 a.m.