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Stratus
- Healthcare
- Irving, TX
About this business
Location details
4545 Fuller Dr, Suite 100, Irving, TX, 75038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat company and group of people
RecommendedGreat group of people
Recommended
Recommended
RecommendedTechnician never showed during time window. When they got back with finally, late in the evening, they said the equipment was no longer available. I had to take time off work for this, now I have to take more and during the holidays.
Untrained employees. Had to have the crown of electrodes put on twice. Poor tech had to make 5 trips to my house. IT person reported I was online when I wasn’t even attached to anything and I was offline when I wasn’t. Very unprofessional. Hope I never have to go through it again.
Business response:
Our regional tech manager has already spoken to you and resolved this.
Completely unprofessional. The tech who came to my house was wonderful. It's the follow up "care" or lack there of, after that. I had a 48 hr ambulatory EEG and never got a call for when I was going to have a tech to come to my house to disconnect me and pick up their laptop etc. The electrodes were put on Wednesday and to be removed today i.e. which is Friday. I called them this morning to ask them when someone was coming to the house and they did not have me on the schedule at all and said they can try and see what they ca... read more
Completely unprofessional. The tech who came to my house was wonderful. It's the follow up "care" or lack there of, after that. I had a 48 hr ambulatory EEG and never got a call for when I was going to have a tech to come to my house to disconnect me and pick up their laptop etc. The electrodes were put on Wednesday and to be removed today i.e. which is Friday. I called them this morning to ask them when someone was coming to the house and they did not have me on the schedule at all and said they can try and see what they ca... read more
Frequently asked questions about Stratus
How is Stratus rated?
Stratus has a 4.7 star rating with 1,858 reviews.
When is Stratus open?
Stratus is closed now. It will open tomorrow at 8:00 a.m.