Stratus

Jennifer Ann 

on Facebook

7 months ago

They are impossible to get a hold of. The scheduler never gets back to you (even when she says she will) and after we finally scheduled the EEG and we took time off of work, cancelled therapies, set up nursing, etc. they called a day and half before to cancel. They send you a million notes confirming the appointment but I guess that doesn’t mean much to them. 

Misty Stone 

on Facebook

a year ago

I had a 72 hour test ordered. I had to carefully plan things with work to make this happen. They did not show up on time to do the hook up. They were supposed to be here at 9. They were not. Then it was agreed upon by me, the tech, and the supervisor she would come at 4:30. She decided not to do that. She then got to my house finally around 7 PM. The hook up takes a while. It threw off my whole day and I missed hours of working (I had arranged to work from home) because I kept expecting them to show. I reiterated I could not... read more

Gary R Johnston 

on Facebook

a year ago

Terrible service. Report took too long to receive. Paid money up front and our insurance then paid in full. We only get voicemail and can get no one to call us back to refund our money. 

Sarah Sawyer 

on Facebook

a year ago

Technicians were great and kind. I was told I’d have EEG report within 2 weeks we are now going on 5 weeks I have a strong feeling they lost the test as my neurologist can’t get an update from them 

Jacqueline Rhea 

on Facebook

3 years ago

I’m writing this gritting my teeth at the audacity of this company in deceiving those with medical issues. How low can you be to lie to the mother of a sick child about the cost of this testing. They count on your stupidity. I was lied to and quoted $1,900.00 for my daughter’s 48 hour EEG. When I asked how that price was possible, I was told that the diagnostic center was in network. Come to find out later, this place is out of network for most major insurance companies and I would be responsible for the total bill. When I a... read more

Miki Emma Too 

on Facebook

3 years ago

Tech was great billing is deceptive. They send out all eegs to be read and the patient gets the bill because the company they use is out of network with major insurances. Be ready for a huge bill! 

Kate Wallace 

on Facebook

3 years ago

Awful company! Not about patient care or employees. They have changed names multiple time. Major lay-offs and settlements for fraud. Would not recommend this company at all for employment or medical services. They also do not treat military the way they should be treated, even though they claim differently. Documentation is awful! And noone seems to no what they are doing. Incredibly disappointing company. Do your research first on this company, please!!! 

Sandye Baumer Strickland 

on Facebook

3 years ago

Centering videos on patient ONLY. Family felt invaded. 

Jill Kunz Becher 

on Facebook

4 years ago

Had the worst experience with Stratus Neuro today. Although the tech was kind and trying her best, she was not trained on the equipment she came with and what was supposed to be a 20 minute test plus set up took 3.5 hours from start to finish. It didn’t leave me feeling confident the test was even completed correctly. I’ve never had an EEG that didn’t involve deep breathing or use of strobes so not really sure what this test will accurately tell. Not only that but I didn’t like seeing my orders and personal consents being p... read more