This profile has been claimed by the business owner or representative.
Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Brought car in for 100,000 mile checkup. Outstanding customer service. We were consistently informed as work progressed. Omar called us to consult and advise us about additional issues encountered that were not part of original estimate. Gave us options to proceed or decline any additional work outside of original estimate . Provided revised estimates as needed. Completely professional.
Business response:
Thanks so much for this thoughtful and detailed feedback! We’re really glad to hear your 100,000-mile checkup went smoothly and that you felt informed and supported throughout the process. Omar will be thrilled to know his communication and professionalism stood out—giving options without pressure is exactly how we aim to do things. If there’s ever anything more you need, we’re always here to keep things stress-free. Thank you and have a wonderful Stress-Free day!
The best shop in the Bay Area. Omar and his team were the best. They helped me with everything. The best prices. Excellent customer service. They left my truck like new. They replaced it with a new engine. They helped me 100% with the insurance company. I highly recommend them. Thank you.
Business response:
That’s fantastic to hear—thank you so much for sharing! We’re really glad Omar and the team could take such good care of you and your truck, especially with such a big repair and all the insurance coordination. It means a lot that you felt supported every step of the way and that everything turned out just how you hoped. Your recommendation means a lot to us. Thank you and have a wonderful Stress-Free day!
efficient service and friendly environment. conveniently located. Price is fair and also did a multipoint inspection.
Business response:
That’s great to hear—thank you! We’re so glad the service was efficient, the atmosphere felt welcoming, and the location was convenient for you. It means a lot to know you were happy with the pricing and the thorough inspection. Thank you and have a wonderful Stress-Free day!
It was my first time with my car to get services. Omar and Juan, the auto technician really did a great job to diagnose the issue with my car! I got the best price for service and I highly recommend you take your car to them!It was my first time with my car to get stress free car repairs done!
Business response:
That’s fantastic to hear—thank you for sharing! We’re so glad Omar and Juan took great care of you and made your first visit a positive one. It means a lot that you felt confident in the diagnosis and the pricing. We really appreciate your recommendation. Thank you and have a wonderful Stress-Free day!
They have the kindest and most honest front desk workers, I never feel that I am over paying for the services. The workers are thorough and I have always left with me car satisfied. I would recommend this place to anyone looking fro an auto repair shop with honest workers!
Business response:
That’s so great to hear—thank you for taking the time to share this! We’re really glad you always feel confident in the honesty and care you get from the team, and that you leave feeling satisfied with your car. Your recommendation means so much to us. Thank you and have a wonderful Stress-Free day!
Great service and price. Will come back. The inspection report was very detailed and had the name of technician who worked on my car as well.
Business response:
That’s fantastic to hear—thank you! We’re really glad you appreciated the detailed inspection report and the transparency about who worked on your car. It means a lot that you’d come back to see us again. Thank you and have a wonderful Stress-Free day!
Very pleasant staff (much appreciated). But... After spending $250 on diagnosis was told we needed to pay more for a deeper diagnosis and possibly $1500 on a water pump. Had to tow car back home.
I contacted them on Yelp and they responded very fast with an estimate for my car problems. The guy who responded was very nice.
Business response:
Thanks so much for sharing this! We’re glad the team got back to you quickly with an estimate and that the experience felt friendly right from the start. That’s exactly what we aim for. Thank you and have a wonderful Stress-Free day!
Professionalism and excellent communication skills Hopefully o will be able to utilize their services
Business response:
Thanks so much for the kind words! We’re really glad the professionalism and clear communication stood out to you. Whenever you’re ready, we’ll be here to help with any of your car needs. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 446 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.