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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Great place to bring you car for service. They have an area to wait if you would like or use their work station to work while you wait. They do offer and uber ride if you are within their service distance. I would have appreciated an offer of water or coffee while I wanted but it isn't a requirement though customer service touch. I appreciate they will contact you before they do any additional service once the tech has inspected the car and furthermore they provide a details report of the good performance your car has and ... read more
Business response:
We're so glad to hear that you had a positive first experience with us! It's wonderful to know that Shiva and our team provided you with professional service and excellent customer care. We're pleased you appreciated the consistent updates, detailed inspection report, and comfortable waiting area. Thank you for your kind words, and we look forward to serving you again. Thank you and have a wonderful Stress-Free day!
Omar and his crew were very detailed and helpful. would recommend bringing your car here. The only reason for the 4.0 is because they didn't have a loaner vehicle; otherwise best service.
Business response:
Thank you so much for the thoughtful feedback and for the shoutout to Omar and the crew! We’re really glad to hear the team provided detailed and helpful service—that means a lot to us. We totally understand the loaner car situation could have made things even smoother, and we appreciate your patience on that front. Thanks again for the recommendation, and we hope to make your next visit a full 5-star experience. Have a wonderful Stress-Free day!
Stress-Free is a great description. Had O2 sensors in mom's Malibu Hybrid go bad. Process was easy and quick. Repair cost was spot on with the estimate. Super nice folks and the got the repair done quickly. We will be using them for future repairs
Business response:
Thank you so much for the awesome feedback! We're really glad to hear everything went smoothly with your mom's Malibu Hybrid. Quick turnaround, accurate pricing, and kind service—that's exactly what we aim for, and we're thrilled we hit the mark for you. It means a lot to know we've earned your trust for future repairs. We’ll be here anytime you need us. Have a wonderful Stress-Free day!
Quick and excellent service. I got my tire fixed in 30mins. The price is also reasonable. Highly recommended!
Business response:
Thank you so much! We’re thrilled to hear your tire was taken care of quickly and that the price felt fair—that’s the kind of service we love to deliver. We really appreciate your recommendation and look forward to helping again whenever you need us. Have a wonderful Stress-Free day!
Knowledgeable about what they have worked on for my needs. Clean work area. They communicate well with a text message and email or phone call. I trust them and they are open to listen about my concerns.
Business response:
Thank you so much for this thoughtful feedback! We’re thrilled to hear you trust our team and appreciate the knowledgeable service we provide. It’s great to know our communication — whether by text, email, or phone — helps keep you informed and reassured throughout the process. We’re also happy you noticed the clean work area and felt we were open and attentive to your concerns. That’s exactly the kind of stress-free, caring service we aim to deliver every time. Thank you and have a wonderful Stress-Free day!
I have and excellent auto repair services totally is stressfree.. Thank you very much
Business response:
We’re so glad to hear that your experience was excellent and truly Stress-Free—exactly what we aim for! Thank *you* for trusting us with your vehicle and taking the time to share your kind words. We can’t wait to see you again next time you need us. Thank you and have a wonderful Stress-Free day!
Good team, very knowledgeable. Willing to go the extra mile. They completed the job as per the requirements. Will go back again.
Business response:
Thank you so much for the awesome feedback! We're so happy to hear that our team’s knowledge and willingness to go the extra mile made a difference for you. It’s wonderful to know we met your expectations, and we can’t wait to have you back whenever you need us. Thank you again, and have a wonderful Stress-Free day!
When I tell you this was the best most stress-free business that I've ever done with an autobody shop! From the welcoming engaging, knowledgeable customer service of the front desk agent Sam, the time it took to complete the work and the actual quality of the service, this place is the best hands down! I am ecstatic that I found them. I needed a Service B for my 2019 Mercedes Benz GLC 300. Of course every shop including the dealership is just seriously and ridiculously overpriced in these weird times we're in. They are ver... read more
Business response:
Wow — this is the kind of feedback that puts huge smiles on our entire team's faces! We're so excited that your experience truly lived up to the "Stress-Free" name — from Sam's awesome customer service to the transparency, digital updates, and even the little touches like the waiting area perks. We know how intimidating auto maintenance can feel, especially with high-end vehicles like your Mercedes Benz, so it's amazing to hear that our upfront approach and thorough communication made things smoother and more manageable for... read more
100k maintenence. Omar kept me up-to-date with the status of my vehicle. He did not try to "up-sell" which I appreciate!
Business response:
Huge shoutout to you for the awesome feedback! We're so glad Omar helped make your 100k maintenance smooth and transparent. Keeping you informed without the pressure is exactly how we do things—just honest service and a focus on what your car actually needs. Thanks again for trusting us with such a big milestone in your vehicle's journey! Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 451 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.