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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Extremely professional customer service, fast car repair, and a very comfortable and clean waiting area. I had a great first experience with them fixing my car and I'm going back for some additional repairs.
Business response:
Thank you so much for sharing this—we really appreciate it! We’re glad to hear your first experience was such a positive one, from the professional service to the quick turnaround and comfortable waiting area. It means a lot that you’re choosing to come back for additional repairs—that kind of trust is exactly what we strive to earn every day. We truly appreciate your support and look forward to seeing you again. Have a wonderful Stress-Free day!
Prompt friendly service and they really went out of their way to help me understand repairs needed and where to go next. The best experience I've had at a mechanic.
Business response:
Thank you so much for sharing this—we really appreciate it! We’re glad to hear the team was able to make everything clear and take the time to walk you through the repairs and next steps. That kind of communication and support is exactly what we aim for. Hearing that this was your best experience at a mechanic truly means a lot to us. We’ll be here whenever you need us. Have a wonderful Stress-Free day!
I went to my dealership an a transmission shop who both said only cure is a transmission rebuild for over 4000 dollars . When I went to stress free they said that they may be able to fix it with a transmission solution for 700 but couldn't guarantee it I asked if it will make the slipping worse they said no an it's worth a try which i agreed since the price was so expensive to rebuild the transmission. They took 3 hours an my 2020 Palisades is running great no more slipping thanks Stess free you guys are great
Business response:
We really appreciate you taking the time to share this—it means a lot! That kind of situation can be really frustrating, especially when you’re being told a major repair is the only option. We’re glad the team was able to walk you through an alternative and help you feel comfortable giving it a try. It’s great to hear your Palisade is running smoothly again with no more slipping—that’s exactly what we hope for. Thanks again for your trust and for giving us the opportunity to help. Thank you and have a wonderful Stress-Free ... read more
My vehicle stop running and I had it towed to Stress-Free Auto Care. After checking it out they replaced some bad wiring and secured it so it wouldn't it wouldn't fall and melt again. The vehicle ran better than bef it stalled out. They also got me a Lyft ride home and back to pick up vehicle. That was really appreciated.
Business response:
We really appreciate you sharing your experience! We know how stressful it can be when your vehicle suddenly stops running, so we’re glad the team was able to get everything sorted out and have it running even better than before. It’s great to hear the communication, repair, and little extras like helping with a ride made a difference for you—that’s exactly the kind of support we aim to provide. Thanks again for your trust, and we’re always here if you need anything down the road. Thank you and have a wonderful Stress-Free ... read more
Timely appointment, great service. VERY thorough initial inspection and report. The video's they took showed exactly what they were seeing before they did the work. I don't know how to judge value but I paid what they estimated it would be and with a 2 year/24000 mile warranty I feel like I got what I paid for. All in all excellent experience. My new spot for auto repairs. 5/5 stars.
Business response:
We really appreciate you taking the time to share such a detailed experience! It’s great to hear the team kept everything timely and thorough, and that the inspection report and videos helped you feel informed and confident every step of the way. We’re also glad everything matched the estimate and that the warranty added that extra peace of mind. It means a lot to have earned your trust as your new go-to spot. Thank you and have a wonderful Stress-Free day!
Once our Subaru Forester hit 100,000 miles, it needed some work on the transmission, engine as well as routine preventative care. The bill was considerably higher than I expected, and the guys at Stress-Free Auto Care didn't pressure me and helped prioritize the work so I could take care what was absolutely necessary now and defer everything else for later. The work was finished on time, and the text updates and link to a live camera in the shop was super convenient. Our Forester runs great and I'm planning on returning to t... read more
Business response:
Thank you so much for sharing your experience! We’re really glad our team could help walk you through everything and prioritize what needed attention right away while giving you options for the rest—that’s exactly how we aim to support our customers. It’s great to hear the communication, updates, and shop camera added to your experience, and even better that your Forester is running great again. We truly appreciate your trust and look forward to helping you with the rest of your maintenance when you’re ready. Thank you and ... read more
Matt was caring and knowledgeable about cars, especially Jaguar issues. They thoroughly examined the car and found heater core and hoses were leaking coolant. They used Jaguar parts and did a huge job removing the dashboard to reach the heater core and replacing it perfectly. He showed us the problem on the parts.
Business response:
Thank you for taking the time to share this experience! We’re so glad to hear Matt was able to provide the care and knowledge you needed, especially with your Jaguar. That kind of repair is no small task, and it’s great to know the thorough inspection and walkthrough of the issue helped give you confidence in the work. We truly appreciate your trust in us and are always here if you need anything down the road. Thank you and have a wonderful Stress-Free day!
They were honest and upfront Kept their word,were available on Sunday Kept me updated along the way! Refreshing !!
Business response:
Thank you so much for sharing this—we really appreciate it! We’re glad to hear you felt everything was honest and upfront, and that our team kept you informed every step of the way. Being available when you need us and following through is exactly what we aim for. We’re always here whenever you need us. Thank you and have a wonderful Stress-Free day!
Excellent service every time, Fair prices and expert work professional techs quality service, good coffee while you wait on a comfortable couch, the place is clean, clean bathroom and the shop is clean also, I love that place
Business response:
Thank you so much for this amazing feedback—it really means a lot to our whole team! We’re so glad to hear you consistently have a great experience with us. From fair pricing and quality work to a clean, comfortable space (and good coffee!), it’s exactly what we aim to provide every time you visit. Hearing that you “love that place” truly makes our day. We appreciate your continued support and look forward to taking care of you again next time. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 571 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.