This profile has been claimed by the business owner or representative.
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The manager here was so so very helpful informative, honest, and nice to work with. I ended up coming here to fix my alternator and I had also gotten told by another mechanic that I needed multi[le things fixed but the mechanics here went over and did a free inspection of my car along with the service and did not make note of that needing repaired. They give sucha detailed report of your car and what could be improved, what's necessary to fix soon and what's not necessary now but will be down the line. They provide pictures... read more
Business response:
Thank you so much for sharing your experience! We’re really glad to hear that our team was able to offer you honest, transparent, and thorough service—exactly what we strive for every day. It’s great to know the detailed inspection, live updates, and follow-up on the overcharge helped build your trust in us. We believe in doing the right thing, even after the work is done, and we’re happy it made a difference. Thanks again for giving us the opportunity to work on your vehicle—we truly appreciate your kind words and look for... read more
The best oil change experience I have ever had and the coupon we were given was a please t surprise. i arrived for my scheduled appointment and my oil change services started immediately A free full diagnostic service was given with a copy of that diagnostic was given to me when I checked out. I will definitely return when vehicle maintenance is needed!
Business response:
We're so glad to hear that—thank you for the kind words! It’s great to know your oil change experience went so smoothly and that the complimentary diagnostic and coupon were pleasant surprises. Starting service promptly and delivering clear, helpful information is exactly what we aim for. We look forward to seeing you again for future maintenance—until then, drive safe and take care!
Very thorough and efficient team of people. I brought my car in for a Check Engine status . Stress-Free ran a complete diagnostic test to determine the root causes . Omar, the GM, was very knowledgeable and patiently explained the results of the test findings along with options and prioritizing the most critical work first . I recommend this Auto Care .
Business response:
Thank you so much for the thoughtful review! We're really glad to hear Omar and the team took great care of you and your car. Providing a clear explanation, prioritizing what's most important, and helping you make informed decisions—that’s exactly what we aim for. We truly appreciate your recommendation and your trust! Thank you and have a wonderful Stress-Free day!
Omar was extremely helpful and informative. every question I asked I got an answer for. no matter the service I've had done they have taken great care of my car.
Business response:
Thank you so much for the kind words! We’re really glad Omar was able to answer all your questions and that you’ve consistently felt your car is in good hands. That level of care and communication is exactly what we strive for every visit. Thank you and have a wonderful Stress-Free day!
I needed a pre purchase inspection for the Castro Valley area where the car I was looking to purchase was located. Omar responded first and was very informative communicating through messaging. He honored his price match policy and we scheduled the appt. I met Omar the day of the appointment and he quickly got the truck up on the rack. I received a comprehensive inspection report and he thoroughly walked me through the report. I really appreciated Omar's customer service. I highly recommend his shop! Thank you Omar!
Business response:
Thank you so much for sharing your experience! We're thrilled to hear that Omar took such great care of you and made the pre-purchase inspection process smooth, transparent, and informative. It’s awesome that he honored the price match and took the time to walk you through everything in detail—exactly the kind of service we aim to provide. We truly appreciate the recommendation, and we’ll make sure Omar hears your kind words. Have a wonderful Stress-Free day!
Above average in every way, unexpectedly. Very good pricing, comfortable waiting area, gracious interactions are among the compelling reasons to return.
Business response:
Thank you so much! We're really glad to hear the experience exceeded expectations—that means a lot to us. From fair pricing to a comfortable space and friendly service, it's awesome to know those details made a difference. We’ll be here anytime you need us. Have a wonderful Stress-Free day!
after years trying to find the ideal mechanic to work on my of course, I have to say stress-free is the most trustworthy mechanic service that I've had pleasure doing business with. I highly recommend this auto repair shop for car owners who are apprehensive when searching for a mechanic who is trustworthy, friendly, and professional, and clean can't be beat.
Business response:
Thank you so much for sharing this — it really means a lot. Finding a trustworthy mechanic can be a challenge, and we’re honored to be that go-to place for you. Your words about trust, professionalism, friendliness, and cleanliness hit all the marks of what we strive to deliver every day. We’re grateful for your recommendation and your continued trust. If there's ever anything else we can do, just let us know. Here's to many more miles of stress-free driving!
I'd like to share the before and after of my vandalized windshield wiper. Thank you so much for fixing everything so quickly! The response time for the service requested was incredible -- they reached out within 15 minutes of me submitting my project. I dropped my car off on Friday and had it back on Saturday. The actual repair took only about 30 minutes; we just had to wait for the part, which arrived surprisingly fast. They were even able to add on a last minute oil change! Now I feel safe to drive in the rain. Everyone o... read more
Business response:
Thank you so much for taking the time to share your experience — we're really glad we could help get your car safely back on the road so quickly! It’s great to hear the team was able to respond fast, handle the wiper repair efficiently, and even fit in a last-minute oil change while waiting for the part to arrive. That kind of flexibility and thoroughness is exactly what we aim for. We’re especially happy to know you now feel safe driving in the rain — that’s what matters most. Also, thanks for mentioning the free diagnost... read more
Came in today on a Sunday morning. Booked a last minute appointment for a tire repair. Couldn't have asked for a better experience, they took me in right away and on top of that were super friendly and willing to help.
Business response:
We’re so glad we could help out, especially on a last-minute Sunday visit! It’s great to hear the team got you in quickly and made the experience a friendly and smooth one — that’s exactly the kind of service we aim to deliver every time. Thanks for trusting us with your tire repair, and we’ll be here whenever you need us next. Have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.7 star rating with 485 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.