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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Amazing service, consistent and reliable. I would recommend Stress Free to everyone. I will definitely be back again in the future.
Business response:
Thank you for the amazing review! We’re so glad to hear that you’ve found our service consistent and reliable. Your recommendation and continued support mean a lot to our team. We look forward to welcoming you back in the future!
They did a great job for a reasonable price! They were also really easy to schedule with only a couple days before.
Business response:
Thank you so much for the great feedback! We’re glad you were happy with the quality of our work and found our pricing reasonable. We’re also happy we could make scheduling easy and accommodate you on short notice. Providing quality service while making the process convenient and stress-free is always our goal. We truly appreciate your trust in Stress Free Auto Care and look forward to serving you again!
I really enjoyed my first visit to Stress-Free Auto Care. Requesting my appointment was easy and I was able to do it on a web browser. I was taken care of immediately when I showed up for my appointment and they even offered me a ride to and from my house for pick. I got text message updates throughout the process which included photos to see how they were diagnosing the issues with my vehicle. I could click through the option of services to see which ones I approved them to do and I chose to decline. I also liked they h... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that your first visit to Stress Free Auto Care was a great one. We’re glad we could take care of your Mercedes ML 350’s oil change while also providing a thorough inspection and clearly explaining the results. Most importantly, we’re happy that our team made you feel comfortable and confident in trusting us with your vehicle. Earning that trust is what the Stress Free experience is all about. Thank you for choosing us, and we look forward to seeing you a... read more
Booking an appointment was extremely convenient. I liked the detail of the service - photos and information - performed during the appointment. The communication was thorough, and they were easily reachable. I was busy and had to drop off my vehicle and the after hours pickup was extremely convenient. I will be coming here for my regular car service in the future.
Business response:
Thank you so much for the detailed review! We’re thrilled to hear that you found the appointment process convenient and appreciated the photos, service details, and thorough communication throughout your visit. We’re especially glad the after-hours pickup made things easier with your busy schedule. Creating a convenient, transparent, and truly stress-free experience is exactly what we strive for. Thank you for trusting Stress Free Auto Care with your vehicle. We’re honored to become your go-to shop for regular service and ... read more
I brought my car in for diagnostic testing - Everyone was so helpful, Brian called me pretty frequently to update me and answer any questions I had. They performed a very thorough diagnostic test that told me every detail regarding my car. ONLY leaving 4 stars because they aren't equipped to fix a head gasket.
Business response:
Thank you for taking the time to share your experience! We're glad to hear that our team was helpful and that Brian kept you updated throughout the diagnostic process. We're especially pleased that you found the diagnostic inspection thorough and informative. We believe customers deserve a clear understanding of their vehicle's condition, and we're happy that our detailed findings helped provide that clarity. We understand your 4-star rating and appreciate your feedback regarding the head gasket repair. While we weren't eq... read more
So far I found that Darin and the crew were very helpful in diagnosing two separate issues. Resolving one and still needing to address the second. They were courteous and professional.
Business response:
Thank you for your thoughtful review! We're glad to hear that Darin and the team were able to help diagnose the issues with your vehicle and successfully resolve one of them. We'll be sure to share your kind words with Darin and the crew. Providing courteous, professional service and taking the time to accurately diagnose vehicle concerns are priorities for our team, and we're pleased that your experience reflected that. We appreciate your patience as we continue working toward resolving the remaining issue, and we're comm... read more
They were very knowledgeable and honest. I appreciate them being straightforward and having me save my money instead ( any other place would just have taken the money and not cared).
Business response:
Thank you for your wonderful review! We truly appreciate you recognizing our team’s commitment to honest and transparent service. We believe in providing the right recommendations for each vehicle and helping our customers make informed decisions, even when that means saving money. Your trust means a lot to us, and we’re grateful you chose Stress Free Auto Care. We look forward to helping you again whenever you need us!
Easily booked an appointment online for my oil change, dropped of my car and received text updates. My car was ready within an hour and it truly was stress-free.
Business response:
Thank you for the wonderful review! We're so glad your online booking, text updates, and quick oil change made for a truly stress-free experience. Providing convenient, transparent service is exactly what we strive for, and we're happy to hear we delivered. We appreciate your trust in Stress Free Auto Care and look forward to seeing you again for your next service. Safe driving!
They're open Saturday and Sundays, too! Polite, clean, reasonable pricing, helpful car inspection. They did the work within the amount of time quoted to me, since I had to wait there for it to be done. The lobby is well appointed with coffee and tea, snacks, and a great desk set up with chargers, so I just brought my work computer, plugged in, hooked up WiFi and got a bunch of work done while they changed my oil and rotated my tires. Tire rotation on my bill says "lifetime tire rotation" (for these specific tires, which were... read more
Business response:
Thank you for the detailed and thoughtful review! We’re glad you had such a positive experience and were able to stay productive while we took care of your vehicle. It’s great to hear the wait time, pricing, and inspection all met your expectations, and that our lounge amenities helped make the visit more comfortable. We appreciate your trust and look forward to seeing you again whenever you need us!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 659 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.