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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
great customer service. I would definitely go again. The service was top notch and the employees were very helpful
Business response:
Thank you! We’re so glad the customer service and helpful team made your visit a great one. We appreciate your kind words and look forward to seeing you again. Have a wonderful Stress-Free day!
Omar was great to walking me through the comprehensive inspection on my vehicle, going over each of the items identified. No pushy sale, just the facts! Definitely recommend. One caveat, I have not decided on which item to be repaired/replaced, since some of the work I will do myself. The rest, I will definitely bring it in to have the work done.
Business response:
Thank you for sharing your experience! We’re glad Omar’s walkthrough of the inspection made things clear and that you appreciated the no-pressure approach. It’s great to hear you felt comfortable deciding what to handle yourself and what to bring back to us. We truly appreciate the recommendation. Have a wonderful Stress-Free day!
I recently took my van with Many issues to these guys and they gave me the best quote with a breakdown of parts and labor for each issue . And video link to watch technicians work on vehicle . Very helpfull and great service from them I can't recommend them enough !!!! 5 stars for sure !
Business response:
Thank you for the amazing review! We’re so glad the detailed quote, clear breakdown, and live video link helped make everything transparent and easy to follow. It’s wonderful to hear you felt well taken care of and confident in the service. We truly appreciate the 5-star praise! Have a wonderful Stress-Free day!
My truck's AC was no longer working (the fan was not blowing the cold air). I work during the week so my wife and I were trying to find a shop to fix it on a Saturday around noon. After many phone calls and visits to shops in Hayward (turns out alot of shops are "open" on Saturday but don't actually do repairs on the weekend) we called Stress Free Auto Care. They said they were available to work on it same day. We drove there and they took a look right away and showed us the broken part. They gave us an estimate and fixed it... read more
Business response:
Thank you for sharing your experience! We’re so glad we could help get your truck’s A/C back up and running on a Saturday when you really needed it. It’s great to hear the team’s quick diagnosis, clear communication, and same-day repair made things easy for you. We appreciate your kind words and look forward to seeing you again. Have a wonderful Stress-Free day!
The General Manager Omar Ansari is awesome. He is a true professional. He pays attention to my mechanical needs. Always polite, and courteous. Highly recommend this Auto Shop.
Business response:
So glad to hear your first visit left a great impression—thank you for giving us a try! And most importantly, thank you for your service. We’re truly honored to have you as a customer. While I can’t speak directly to discounts or pricing, I definitely recommend mentioning your veteran status to the team during your next visit—they’ll be more than happy to go over any available options with you. We’d love to keep supporting you however we can! Thank you and have a wonderful Stress-Free day!
My 1997 Honda Civic had failed the smog test at a different location than Stress-Free. Even though I was not able to have my Honda serviced at Stress-Free due to rules governing repair of failed smog vehicles, they had responded to my yelp request. They gave me some very good info and seemed to genuinely care about my situation. In the future when I need auto work done Stress-Free will be my first choice!
Business response:
Thank you for sharing that—it really means a lot to us! Even though we couldn’t perform the repair in this case, we’re glad the information we provided was helpful and that you felt we genuinely cared about your situation. We’ll be here whenever you’re ready for future service. Have a wonderful Stress-Free day!
Stress-Free Auto Care in Castro Valley, CA is a wonderful place where I've just had annual service done on my 2013 Ford Focus Titanium and my 2013 Mini-Cooper Roadster. My experience with both cars was excellent with efficient, accurate, reasonably-priced work. I'll be going back there on a regular basis, highly recommend them.
Business response:
We’re so glad to hear that both of your cars were well taken care of — thank you for sharing! It's great to know the service was efficient, accurate, and reasonably priced, just the way it should be. We really appreciate your trust in us and the kind recommendation, and we’ll be here whenever your Focus or Mini-Cooper needs some love. Thank you and have a wonderful Stress-Free day!
Cooling System service. Scheduled an appointment,communication was great and everything was done on time. There were other issues found that were handled with out having to extend the repair time.
Business response:
Thanks so much for sharing your experience! We’re really glad the cooling system service went smoothly and that the communication and timing met your expectations. It’s great to hear the team was able to address those additional issues without causing any delays—that’s exactly how we aim to keep things stress-free. If there’s ever anything more you need, we’re always here to help. Thank you and have a wonderful Stress-Free day!
Brought car in for 100,000 mile checkup. Outstanding customer service. We were consistently informed as work progressed. Omar called us to consult and advise us about additional issues encountered that were not part of original estimate. Gave us options to proceed or decline any additional work outside of original estimate . Provided revised estimates as needed. Completely professional.
Business response:
Thanks so much for this thoughtful and detailed feedback! We’re really glad to hear your 100,000-mile checkup went smoothly and that you felt informed and supported throughout the process. Omar will be thrilled to know his communication and professionalism stood out—giving options without pressure is exactly how we aim to do things. If there’s ever anything more you need, we’re always here to keep things stress-free. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 448 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.