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Stress-Free Auto Care
- Auto Repair
- Castro Valley, CA
About this business
Stress-Free Auto Care offers comprehensive auto repair and maintenance services, including oil changes, brake repair, tire services, engine diagnostics, and A/C repair. We provide a comfortable lounge with free Wi-Fi, snacks, and coffee, so you can relax while we take care of your car. Our expert technicians specialize in servicing popular brands like Toyota, Honda, Ford, BMW, and more. Conveniently located in Castro Valley, CA, we’re here to keep your vehicle running smoothly. Visit us for reliable, professional auto care t... read more
Location details
22312 Redwood Rd, Castro Valley, CA, 94546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was calling around for prices and the name caught my attention. The name fits well because after I got my quote my stressed was relieved. I did a same day service made an appt for 8:30 am and picked car back up by 2pm. Each person I spoke with in person and over the phone actually listen to my concerns and actually answered all my questions. Their process of showing you video and pictures was greatly appreciated. We do business in the future as needed.
Business response:
Love this! So glad our name lived up to your experience and helped take the stress out of car repairs. We’re all about transparency, great communication, and making the process as smooth as possible. Really appreciate your trust, and we’ll be here whenever you need us in the future. Have a wonderful Stress-Free day!
Update to my previous reviews: Received message from their G Manager Omar, and he provided explanation and apology about the "no response", which is positive anyway.
Business response:
Hi George, I am the Regional General Manager and my shop team and I would like the chance to thank you for the feedback and acknowledge your concerns. We take the feedback seriously - however I am unable to find your service record or inquiry in our system and wanted to make sure we resolve what went wrong so it doesn't happen again. We would love for you to contact us via email CastroValley@StressFree.com or by phone (510) 538-0055 to directly interact with our management team. Thank you!
I was able to schedule my oil change online. They provided a complimentary vehicle inspection with pictures. Letting you know what's urgent. They send the vehicle inspection via email. Excellent service, friendly and helpful
Business response:
Glad to hear you had a smooth and convenient experience! We love making things easy with online scheduling and detailed inspections. Thanks for your support—we’re always here to help! Have a wonderful Stress-Free day!
The service was excellent and salespeople took to explain what was going on and what I needed it then they take pictures it is definitely stress-free
Business response:
So glad you had an excellent experience! Transparency is key, and we love that you appreciated the pictures and explanations. Thanks for trusting us—we look forward to seeing you next time. Have a wonderful Stress-Free day!
I was in a real bind and am so glad I was referred to Stress-Free. You certainly lived up to your name! I showed up in the morning with a broken car. You were kind and understanding- diagnosed the issue, helped me with transportation, kept me posted as the work went on and brought my attention to something you were able to take care of it. I had a working vehicle by the end of the day. Thank you Omar and team for working your magic! K
Business response:
So glad we could help you out when you needed it most! We know how stressful car troubles can be, and we’re happy we could make the process smooth and keep you informed along the way. Omar and the team will be thrilled to hear your kind words! Thanks for trusting us, and have a wonderful Stress-Free day!
Transparent in what they do, how they charge, and are efficient in getting serviced done
Business response:
Love hearing that you appreciated our transparency and efficiency! That’s exactly what we strive for. Thanks for your support, and have a wonderful Stress-Free day!
Came in on a Sunday with engine turning issues requesting a diagnostic. Associate said they don't do diagnostics on Sundays, but since he was pretty sure it was a battery issue he would be able to complete. Completed a full diagnostic for me, was able to replace battery, and had car back by 1pm on Monday
Business response:
Thank you for sharing your experience! We’re so glad we could help, even with the initial limitation on Sunday diagnostics. It’s great to hear our team went the extra mile to complete the diagnostic and get your battery replaced quickly. Having your car back by Monday afternoon sounds like a win, and we’re happy we could make it happen. Thanks for trusting us, and have a wonderful Stress-Free day!
Very thorough shop. They can give you a complete diagnosis on everything that needs to be maintained on your car. They installed brakes and rotors on my car. Very professional and helpful. Thank you.
Business response:
Thank you for your kind words! We’re so glad you found our shop thorough and appreciated the complete diagnosis we provided for your car. It’s great to hear that our team was professional and helpful while installing your brakes and rotors. Your trust means so much to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
Locally available for service on Sunday. We scheduled our battery installation appointment for 2pm, dropped the vehicle off at 10:30am. I received a text message before 11:30 stating that our vehicle installation was complete and ready for pick up. Once I arrived to pick up the vehicle, I asked to check the voltage. Not a problem, I was shown the actual current of the electrical system Was right inline with specifications. Kudos to Stress Free AC for a hassle free installatio!
Business response:
Thank you for sharing your experience! We’re so glad we could provide a quick and hassle-free battery installation for you—especially on a Sunday! It’s great to hear that our team kept you informed throughout the process and even took the time to show you the voltage to ensure everything was right on spec. Your kind words mean so much to us, and we’re here anytime you need us. Have a fantastic Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 5 star rating with 245 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 4:00 p.m.