This profile has been claimed by the business owner or representative.
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:30 p.m. | |
Tue | 8:00 a.m. to 5:30 p.m. | |
Wed | 8:00 a.m. to 5:30 p.m. | |
Thu | 8:00 a.m. to 5:30 p.m. | |
Fri | 8:00 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
I called Sun West with a relatively routine question. ******** sent me an emal telling me I could get my tax documents online. I went online but couldn't find the documents. I called and spoke with a lady named Miracle. Miracle quickly resolved my issue. Miracle was very professional, very patient and very determined. If I ever have to call Sun West **** I hope I get Miracle. She's a keeper (in addition to having a very nice name).
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I love the customer service with SWM. I have never had a bad phone call. All their reps are helpful and kind. Its the main thing that keeps me from refinancing with my credit union. I dont want any issues I just like easy. Sunwest makes it easy!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I had a great experience with Miracle helping me navigate my mortgage. Great service to customers.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I talked with ******** today (1 February ****) and show was absolutely outstanding. 10/10 on customer service! Give her a raise!!
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Excellent service.Prompt and personal.Love and caring atention.I recomend their professionalism
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
************************* was truly amazing to work with! My client was under contract for a new home and scheduled to close in 2 weeks. ***** was able to get the loan processed within 12 DAYS (which included 2 weekends) and get her to the closing table on time! ***** listened & found her a loan program that other lenders hadn't even considered, saving her over 3 points on the interest rate, MUCH lower down payment and less closing costs! I have worked with many, many lenders in my 23 years as a real estate broker and ******... read more
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
My experience was wonderful. My agent ****** made me feel comfortable and gave me the information I needed to move forward. Sun west has been the best choice we couldve made for our mortgage needs. Thank you again, ******.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Great Service around all aspects of our account. Always follows up as necessary to ensure they are in front of our needs.
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
I ran into a financial patch with the increasing pricing and inflation that required me to ask Sun West Mortgage to help me with a financial plan to pay my mortgage over three months in a way engineered for my requirement. I was hoping we would be successful in this temporary schedule request. To my surprise my Sun West Agent completely understood my situation and helped me with the perfect solution . THANK YOU, YOU ARE THE BEST!!!!:-)
Business response:
Thank you for your kind review. We are always here to help with any and all mortgage needs.
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,883 reviews.
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open on Monday at 8:00 a.m.