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Sun West Mortgage Company, Inc. NMLS ID 3277 - Cerritos, CA
- Mortgage Lenders
- Cerritos, CA
About this business
Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry.
Location details
18303 Gridley Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After calling and emailing numerous times to request a copy of my disclosure statement and note, I was able to connect with Jon Rivera. Mr Rivera was helpful and Sent me the requested information quickly Mr Rivera was courteous and very professional.
Business response:
Dear Ms Evans, Thank you very much for your review and the 5-star rating! It was my pleasure assisting you and I hope I get the opportunity to assist you in the future! If you have any further questions you may contact me at 1-800-345-7884 ext 70109. Have a great day! Jon - Customer Service Department
I appreciated the kind professionalism. Answered my questions, and took care of me quickly.
Business response:
Dear Charles, Thank you so much for the 5-star rating and the kind words. It was my pleasure to assist you with your inquiries. If you have any questions or concerns in the future, please feel free to contact me directly at 1-800-345-7884 ext. 82528. We are available Monday through Friday from 7:00 AM to 7:00 PM PST. All My Best, M.C. - Customer Service Department
I wish to commend John at customer service who helped me. As a 75 3/4 year old (geezer certificate provided on request) I do not have the skills with electronic devices these young whipersnappers have now a'days. He patiently walked me through the process I had to finish and was very kind. (He didn't even snicker of laugh once.) Great experience from a great company.
Business response:
Loralee, Thank you for being a great customer with Sun West Mortgage Company! Please let us know if we can further assist you with anything in the future. We appreciate your time in responding to the email received and hope to continue to provide you with the best customer service possible. Happy Holidays! John - Customer Service Department
Customer Service Rep was friendly and explained what I needed to do to make an escrow account deposit.
Your customer service representative, Pier did a fantastic job of responding to my questions, bringing clarification, and resolving my issue. I was very impressed with her understanding and expertise. She is a great asset to your company!
Excellent customer service
My agent was fsntastic.She answered my questions and was very patient with me . She took the time to make sure everything I needed to know had been I understood . Great customer service ! She should get a promotion ! Thank you!
Called for assistance in having a monthly payment reversed. Folks at SWMC provided me comfort in knowing the money would be credited to my account soon.
Business response:
Thank you Mr. Munguia for your review! It was a pleasure assisting you. If in the future you need any assistance, please do not hesitate to contact me. I am available to assist you Monday - Friday, 8:30 AM to 5:00 PM PST. Have a wonderful day ahead and thank you for being a Sun West Mortgage Company Customer. Pier - Customer Service Department
I recieved knowledgeable and professional help and info when dealing with sunwest
Business response:
Hi Jesus, Thank you for taking time out of your day to write a review. I greatly appreciate your kind words, it means a lot! We take great pride from hearing compliments from our family of homeowners. If you ever need further assistance, please contact us at 1-800-345-7884 Monday through Friday between 7:00 AM and 7:00 PM PST. I hope you have a great day! Eddie - Customer Service Department
Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277
How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?
Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,995 reviews.
When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?
Sun West Mortgage Company, Inc. NMLS ID 3277 is closed now. It will open on Monday at 8:00 a.m.
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