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Sun West Mortgage Company, Inc. NMLS ID 3277 - Cerritos, CA

4.9
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About this business

Sun West Mortgage Company, Inc. was established in 1980 with the purpose of helping people realize the American dream of homeownership. We firmly believe that every American individual deserves the opportunity to experience the pride of homeownership with the most affordable means. This is why, at Sun West, we strive to offer our customers not only the most competitive mortgage rates, but also one of the most comprehensive lines of mortgage products in the industry. 

Location details

18303 Gridley Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.95,990 reviews
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HELMS, JR., L.'s profile image
HELMS, JR., L. 
on Birdeye

3 years ago

It’s incredible that my wife and I were treated as human beings. Our representative was thoughtful and well versed, she is the epitome of customer service, kudos! Sun West is understanding of the situation and didn’t make us feel like we were down and out. We truly appreciate you working with us by offering solutions not threats. It’s refreshing to see a mortgage company work with its customers. Thank you Sun West. Louis and Andrea 

Business response:

Thank you so much for your kind words, Louis. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

DARRELL P.'s profile image
DARRELL P. 
on Birdeye

3 years ago

Excellent service. 

Business response:

Thank you so much for your kind words, Darrell. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

monica m.'s profile image
monica m. 
on Birdeye

3 years ago

Moustafa Houmsi was my loan officer. He was very knowledgeable, and always replied to all my questions in a timely manner. if he was unsure of something he would let me know he would get me an answer, and would make sure to communicate with me once he had the information.He was able to get me the best deal out there, and even expedited closing. it was an easy process, and i would definitely recommend him as one of the go to loan officers. Thank you to Sun West Mortgage company for offering amazing rates, and having friendly... read more

David And Jessica K.'s profile image
David And Jessica K. 
on Birdeye

3 years ago

I feel like a large weight has been lifted after speaking with Miracle Payne-Bonds. She went over everything with me regarding what my options were and how she was there to help me. She was able to go over everything regarding Covid policies that you carry. And made sure that I knew exactly what my options were. She is someone you will definitely want to hold onto for dear life for your company. She represents your company with the highest regards you are lucky to have her on your team. Thank you again Miracle!!!!!!!! The Lo... read more

Business response:

Thank you so much for your kind words, David And Jessica. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

HEIDI F.'s profile image
HEIDI F. 
on Birdeye

3 years ago

We have been with Sun West for many years and just sold our home and had the best experience. They have always been there for us as when Hurricane Florence hit us they stuck by us the whole way. When we needed help during the hurricane they stood by us the whole way. I would suggest Sun West to anyone as I have. God bless your company!! 

Business response:

Thank you so much for your kind words, Heidi. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

PERRYMAN, A.'s profile image
PERRYMAN, A. 
on Birdeye

3 years ago

I was assisted by an extremely knowledgeable agent who answered all my questions in detail, it was truly a pleasure dealing with her (PIER ?) 

Business response:

Thank you so much for your kind words, Mr. Perryman. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

FOX, L.'s profile image
FOX, L. 
on Birdeye

3 years ago

We refinanced our home loan through Sun West. Because we stayed with Sun West, we actually saved some money. On Monday, June 1, 2020, I called customer service and spoke to Pier. She totally exceeded my expectations. She helped me with all of my questions. Additionally, she assisted me in setting up automatic payments. I am glad she was the he customer service representative I got to. She is a true asses to Sun West. If I have any additional questions, I truly hope she answers the phone. 

Business response:

Thank you so much for your kind words, Mr. Fox. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

I locked myself out of my account, the customer service rep was understanding, professional and caring. He was able to rapidly solve my problem and help me set up a new password. Thanks 

Business response:

Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

SUITOR, J.'s profile image
SUITOR, J. 
on Birdeye

3 years ago

Pier was very helpful answered all my questions 

Business response:

Thank you so much for your kind words, Janelle. We really appreciate you taking the time out to share your experience with us. Cheers, Sun West Mortgage Company, Inc. NMLS ID 3277 

Frequently asked questions about Sun West Mortgage Company, Inc. NMLS ID 3277

How is Sun West Mortgage Company, Inc. NMLS ID 3277 rated?

Sun West Mortgage Company, Inc. NMLS ID 3277 has a 4.9 star rating with 5,990 reviews. 

When is Sun West Mortgage Company, Inc. NMLS ID 3277 open?

Sun West Mortgage Company, Inc. NMLS ID 3277 is open now. It will close at 5:30 p.m.  

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