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Sundance Vacations
- Hospitality
- Wilkes-Barre, PA
About this business
Location details
264 Highland Park Blvd, Wilkes-Barre, PA, 18702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We stayed in Building #1, Unit #1 from 9/7/18 to 9/14/18. This was at least the 3rd time we have stayed in this unit. I again filled out another Maintenance and Housekeeping comment sheet with some of the same concerns that I have written down before. It would be good if someone actually fixed the items reported. I was going to insert a copy of that report here but your program will not let me. Here are the concerns I noted this time: The windows were dirty and "smudgy" upon our arrival. The common bathroom door knob/... read more
Had to call for access to condo.Weeds everywhere. Mold in the bath tub . Rusted vent in bathroom. Dirty outside shower. Later if dust on fans in bedrooms.
The unit did not have AC, smelled bad, stained carpets and sofa, spiders and outlets did not work in bathroom. After 4 hours we were moved into a much nicer unit.
Where to begin? The unit A22 at the resort in Hilton head island was one of the worst places I've seen. The fact that it was even available to rent was amazing. We had a late check in on Saturday night and by the time we got our 2 year old son fed and in his pack'n'play he discovered that the u it was crawling with roaches and filthier than any place I have been. I can deal with some bugs but an active infestation of roaches is a little hard to handle.So now after the 13 hr drive and now 2yr old son sleeping with all the lu... read more
When we arrived we found many items needed repair. Unit needed cleaning, We were there 2 weeks. Maid dropped off clean towels after first week, and did no cleaning. Already did a survey and requested someone to give us a followup call. No such call was received. Past 10 rentals had a welcome starter packett, but not this time.
property looked like a jungle in the middle of upper class properties
The hotel was just okay, at best. The room had 2 queen beds which we knew when we booked. One bed had a blanket. The other bed did not. The blanket on the one bed looked like it was very old or moths had gotten to it. It was worn and had holes throughout. Housekeeping was great however , we did have to request make daily requests which she quickly filled...a tv remote as we didn’t have one, extra towels because they only provided 2 and they were extremely thin, additional shampoo and conditioner. The shower/tub was slippery ... read more
Horrible ! Horrible! and Horrible!
The room were filthy, dust all around the lamp shades, you could tell this by the caked up dust surrounded over the lamp globes above the mirror. No shower curtains.. The bath room was small, which had a glass partition; I assume it was used instead of providing shower curtains, There were no bath tub matts. God help us if either one of us woukld have slipped, because there were nothing to hold on to; we would have crashed right through the glass causing all kinds of fatal cuts and bruieses. The breafast was horrible. ... read more
Frequently asked questions about Sundance Vacations
How is Sundance Vacations rated?
Sundance Vacations has a 4.6 star rating with 14,189 reviews.
When is Sundance Vacations open?
Sundance Vacations is closed now. It will open tomorrow at 9:00 a.m.