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Susan Thom of Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Susan was very straight forward with everything and had high confidence in everything she was doing. Great experience.
Verified by Mutual of Omaha Mortgage
Susan and the other members of the team weee always very responsive to questions that came up along the way often jncluding responding after hours. The service was quite extraordinary. I am glad that Murual of Omaha decided to keep and service my loan. I would recommend you to friends and family.
Verified by Mutual of Omaha Mortgage
Good communication and prompt service.
Verified by Mutual of Omaha Mortgage
Susan and her team were outstanding throughout the entire process!
Business response:
Jason, you were an amazing borrower. You made my job and Amanda's job easy. Thank you for your kind words. Enjoy your new home! ~Susan
Verified by Mutual of Omaha Mortgage
Ms. Thom did an excellent job of explaining the loan process and responded quickly to my questions.
Business response:
Valerie, thank you so much for your positive feedback and 5-star review. I'm really glad to hear that my explanations of the loan process were clear and that I could respond quickly to your questions. Ensuring confidence and clarity in each step is something I strive for in my work. I'm here if you need anything. ~Susan
Verified by Mutual of Omaha Mortgage
Susan was accessible and always willing to answer all my questions. Big help for to navigating the mortgage process after many years.
Business response:
Landon, thank you for taking the time to share your experience. I'm pleased that I could be accessible and provide the assistance you needed throughout the mortgage process. Navigating this can be challenging, especially after some time, and I'm glad to have been able to help you through the mortgage process. I'm here if you need anything. ~Susan
Verified by Mutual of Omaha Mortgage
Susan was very responsive and answered every question we had fast, thorough, and clearly! We had a tight closing and she helped to meet that deadline.
Business response:
Kristen, thank you for your kind words. I'm really pleased to know that I could provide fast and thorough responses to your questions, especially with the tight closing deadline. It's important to me to ensure things go smoothly and efficiently for clients like you. If there's anything else you need or any further questions you might have, please don't hesitate to reach out. I'm here to assist! ~Susan
Verified by Mutual of Omaha Mortgage
Susan is amazing! Made the process so easy. Extremely responsiv! 100% would use again.
Business response:
Michelle, thank you so much for your kind words and 5-star review. I'm thrilled to hear that you found the process easy and that my responsiveness was up to your expectations. Knowing that you'd choose to work with me again is incredibly rewarding. If there are any other ways I can assist you, feel free to reach out anytime. I’m always here to help! ~Susan
Verified by Mutual of Omaha Mortgage
The team was exceptionally kind, patient, and genuinely understanding throughout the entire mortgage process. Every question or concern I had—no matter how big or small—was met with prompt and thoughtful responses. Their attentiveness and professionalism made what could have been a stressful experience feel smooth, reassuring, and even enjoyable.
Business response:
Sean, I'm truly appreciative of your kind words about your experience. It's great to hear that my team was able to make the mortgage process smooth and reassuring for you. I understand how important it is to address every question and concern with care and professionalism. I'm glad that this made the journey more enjoyable for you. Whenever you have more questions or need further assistance, please feel free to reach out. ~Susan
Frequently asked questions about Susan Thom of Mutual of Omaha Mortgage
How is Susan Thom of Mutual of Omaha Mortgage rated?
Susan Thom of Mutual of Omaha Mortgage has a 4.9 star rating with 121 reviews.
When is Susan Thom of Mutual of Omaha Mortgage open?
Susan Thom of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.