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Susan Thom of Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Susan was extremely accessible, patient, and understanding throughout the process. She was transparent with her work and worked to turn things around very quickly. I can't imagine having a better experience than working with her.
Business response:
Thank you so much for your thoughtful review, Roren. I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you, and I'm glad I could make the process as smooth and efficient as possible. Your satisfaction is my top priority, and I'm here if you need any further assistance in the future. ~Susan
Verified by Mutual of Omaha Mortgage
I appreciated the clear communication from her and her team.
Business response:
Hi Jennifer, Thank you so much for your kind words and for taking the time to leave a review. I'm thrilled to hear that you appreciated the communication from my team and me. It was a pleasure working with you, and I'm glad we could make the process clear and smooth. If you need anything else in the future, please don't hesitate to reach out. ~Susan
Verified by Mutual of Omaha Mortgage
Fast and responsive.
Business response:
Sulaman, thank you so much for your kind words. I truly appreciate you taking the time to share your positive experience. My goal is always to provide fast and responsive service, so I'm thrilled to hear I met your expectations. It was a pleasure working with you. Enjoy your new home! ~Susan
Verified by Mutual of Omaha Mortgage
Excellence , dedication and caring are few simple words describes Susan, she has done an awesome job throughout my loan application process, she went above and beyond to get me the best rate possible aside from the fact that she was honest and upfront with all fees (very minimal to none comparing to other lenders out there..definitly recommend her to other and will work with her in future
Business response:
Mohand, your kind words truly mean the world to me. I'm so happy I could make your loan application process as smooth and successful as possible. It was a pleasure working with you, and I appreciate you recognizing my commitment to finding the best rates and being transparent about all the costs involved. I look forward to crossing paths again with you in the future. ~Susan
Verified by Mutual of Omaha Mortgage
Susan made it Great! She was very patient with us & cleared all our questions & doubts in timely manner. She guided us throughout the process in right direction.
Business response:
Madhulika, your kind words truly mean the world to me. I so enjoyed working with you both and am so pleased I could help guide you through the process. It was a pleasure answering your questions and making sure you felt comfortable every step of the way. I'm wishing you all the best in your new home! ~Susan
Verified by Mutual of Omaha Mortgage
Super responsive and helpful!
Business response:
I appreciate your kind words, Michael! I'm thrilled to hear that you had a positive experience with Mutual of Omaha Mortgage. Being responsive and helpful to my clients is always my top priority. Thank you for taking the time to leave a review and for the excellent 5-star rating! ~ Susan
Verified by Mutual of Omaha Mortgage
No hitches, constant communication
Business response:
I'm thrilled to hear about your positive experience, Satya! It's rewarding to know that continuous communication led to a smooth process with Mutual of Omaha Mortgage. Your feedback is greatly appreciated, and it was a pleasure working with you. Thank you for your stellar rating!
Verified by Mutual of Omaha Mortgage
Susan was always available to talk to me and answer any questions that I had for her. I genuinely don't think I would've been able to get a house without her help. I will gladly refer her to anyone that needs assistance. On top of her expertise, she was also very friendly and made the experience communicating with her pleasant .
Business response:
Olu, thank you for your kind words. It was always a pleasure to talk with you and you always impressed me with your research for the information you wanted to check out. You made my job very easy. So happy we could help you with financing your new home. Best of everything to you and Sofia. ~Susan
Verified by Mutual of Omaha Mortgage
Susan was great and very knowledgeable ! she was very easy to work with and always available to answer any questions I had .
Business response:
Bilal, it was a pleasure assisting you with your mortgage needs. Your kind words about my knowledge and availability mean a lot. It's my top priority to ensure that all questions and concerns are promptly addressed. Thank you for choosing Mutual of Omaha Mortgage, and for taking the time to leave this amazing review. Don't hesitate to reach out if you ever need anything in the future. - Susan
Frequently asked questions about Susan Thom of Mutual of Omaha Mortgage
How is Susan Thom of Mutual of Omaha Mortgage rated?
Susan Thom of Mutual of Omaha Mortgage has a 4.9 star rating with 122 reviews.
When is Susan Thom of Mutual of Omaha Mortgage open?
Susan Thom of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.