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Susan Thom of Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Everybody was so responsive and helpful even through tougher time
Business response:
Blair, so happy that you were able to finally find a home and we could get you closed. Lots of ups and downs, but we made it to the light at the end of the tunnel. Enjoy your new home! ~Susan
Verified by Mutual of Omaha Mortgage
really appreciate it Susan's communication and responsiveness throughout the process. also did a great job laying out the mortgage timeline and what we could expect aty phase
Business response:
I'm glad that you appreciated my communication and responsiveness. It was important to me that you were informed every step of the way. Thank you for your kind words about the mortgage timeline explanation and your 5-star review. It was a pleasure working with you Jim. Enjoy that beautiful new home. ~Susan
Verified by Mutual of Omaha Mortgage
She was so kind and professional.
Business response:
I'm delighted to hear that you found my service kind and professional. It was a pleasure assisting you. Thank you for your feedback and 5-star review, Tim. ~Susan
Verified by Mutual of Omaha Mortgage
Very responsive to requests, questions. Quite helpful as it relates to explaining the process. Portal very easy to navigate.
Business response:
I'm glad to hear that you found the process explanations helpful and the portal easy to navigate. It was a pleasure assisting you, and I appreciate your positive feedback on my responsiveness to your requests and questions. Thank you for choosing Mutual of Omaha Mortgage. ~Susan
Verified by Mutual of Omaha Mortgage
Susan and her team were extremely communicative and reacted quickly to issues we had with our original lender during our refinance. Excellent service!
Business response:
I'm thrilled to hear that our communication and responsiveness met your expectations during the refinance process. It was a pleasure to assist you and ensure that everything went smoothly. Thank you for choosing Mutual of Omaha Mortgage! ~Susan
Verified by Mutual of Omaha Mortgage
Susan was very communicative and professiona!
Business response:
Kelly, I'm glad to hear that you found my communication and professionalism helpful. It was a pleasure assisting you with your mortgage needs at Mutual of Omaha Mortgage. Thank you for your kind words and 5-star review. Enjoy your new home! ~Susan
Verified by Mutual of Omaha Mortgage
Susan was great! informative and quick to respond when we had question
Business response:
I'm glad to hear that you found my assistance informative and responsive. It was a pleasure helping you with your mortgage needs. Thank you for your kind words and 5-star review. ~Susan
Verified by Mutual of Omaha Mortgage
Susan gave us the best rates and was always available to answer all my questions. She also wasn't pushy at all and was extremely respectful. She was always honest and upfront with everything and was able to get us to close on time.
Business response:
I'm so happy to hear that you had a positive experience with your mortgage process, Kie. It was a pleasure assisting you, and I'm glad I could provide you with the best rates and support throughout. Thank you for your kind words and for choosing Mutual of Omaha Mortgage. ~Susan
Verified by Mutual of Omaha Mortgage
Responsive
Business response:
I'm glad to hear that you found my communication responsive, Brett. It was a pleasure working with you. If there's anything else you need, feel free to reach out.
Frequently asked questions about Susan Thom of Mutual of Omaha Mortgage
How is Susan Thom of Mutual of Omaha Mortgage rated?
Susan Thom of Mutual of Omaha Mortgage has a 4.9 star rating with 122 reviews.
When is Susan Thom of Mutual of Omaha Mortgage open?
Susan Thom of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.