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Susan Thom of Mutual of Omaha Mortgage

4.9

About this business

Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9122 reviews
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Stephen A R.'s profile image
Stephen A R. 

Verified by Mutual of Omaha Mortgage

6 months ago

Susan and her team were great! 

Business response:

Stephen, it was a pleasure working with you. Thank you for choosing Mutual of Omaha Mortgage. Enjoy your new home. ~Susan 

Santiago V.'s profile image
Santiago V. 

Verified by Mutual of Omaha Mortgage

6 months ago

Susan was accurate, responsive, and communicated clearly throughout the entire process, a real professional. Enjoyed working with Susan very much and would recommend. 

Business response:

So happy to hear that you found the process clear and professional. It was a pleasure working with you. Thank you for your kind words and your recommendation. Enjoy your new home! ~Susan 

Shirley W.'s profile image
Shirley W. 

Verified by Mutual of Omaha Mortgage

6 months ago

Efficient process and quick responses. 

Business response:

Thank you Shirley for your feedback. In this business we understand the importance of clear communication and timely updates. We try to make this as smooth and stress-free as possible for you. It's wonderful to know we met your expectations. Enjoy your new home! ~Susan 

Herman S.'s profile image
Herman S. 

Verified by Mutual of Omaha Mortgage

6 months ago

timely communication 

Business response:

Thank you for choosing Mutual of Omaha Mortgage for your mortgage needs Herman and thank you for your 5-star review. Enjoy your new home! ~Susan 

Thomas W.'s profile image
Thomas W. 

Verified by Mutual of Omaha Mortgage

6 months ago

Excellent communications, very pleasant to deal with and attention to details. 

Business response:

Tom, thank you for you kind words and 5-star review. You were a pleasure! Enjoy your new home and thanks again for choosing Mutual of Omaha Mortgage. ~Susan 

Goeun K.'s profile image
Goeun K. 

Verified by Mutual of Omaha Mortgage

6 months ago

very approachable 

Business response:

I'm pleased to hear that you found me approachable, Goeun. It was a pleasure working with you at Mutual of Omaha Mortgage. If you have any further questions or need assistance, please feel free to reach out. Enjoy your new home! ~Susan 

Andrew F.'s profile image
Andrew F. 

Verified by Mutual of Omaha Mortgage

6 months ago

Great communication, very responsive. 

Business response:

I'm glad to hear that you were satisfied with the communication and responsiveness during your experience with Mutual of Omaha Mortgage. It was a pleasure assisting you, Andrew. Thank you for your positive feedback and 5-star review. ~Susan 

Jason Adam O.'s profile image
Jason Adam O. 

Verified by Mutual of Omaha Mortgage

6 months ago

Susan was incredibly helpful and responsive. As first-time home buyers, she was very patient with us and always willing to make time to answer our numerous questions. Great attitude, friendly personality, Susan Thom and her team made this home buying process a great customer service experience. I would recommend her to anyone! 

Business response:

Jason, you were a breeze to work with as well. You made my job and my team's job very easy and we thank YOU for that. So happy that we were able to help you and your experience as first-time home buyers was a good one. Thanks so much for your kinds words, 5-star review and choosing Mutual of Omaha Mortgage. Enjoy your new home! ~Susan 

Vickie S.'s profile image
Vickie S. 

Verified by Mutual of Omaha Mortgage

6 months ago

Great communication great response time and availability! 

Business response:

Thank you Vickie ~ I'm so happy my team could get you and Blair to the finish line, It was a long road, but we all persevered and we crossed the finish line together. Enjoy your new home! ~Susan 

Frequently asked questions about Susan Thom of Mutual of Omaha Mortgage

How is Susan Thom of Mutual of Omaha Mortgage rated?

Susan Thom of Mutual of Omaha Mortgage has a 4.9 star rating with 122 reviews. 

When is Susan Thom of Mutual of Omaha Mortgage open?

Susan Thom of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.