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Susan Thom of Mutual of Omaha Mortgage
- Mortgage Lenders
- Chesterfield, MO
About this business
Location details
16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
We appreciate that everything was digital, communication was great, and business was taken care of in a timely manner.
Business response:
Brittney, so happy to hear that you appreciated the digital process and found the communication effective. Ensuring timely service is always a priority, and I'm glad you had a positive experience with Mutual of Omaha Mortgage. Thank you for your feedback! ~Susan
Verified by Mutual of Omaha Mortgage
Susan was very helpful and great to work with.
Business response:
Mervin, it was a pleasure working with you, and I appreciate your positive feedback and 5-star review. Please reach out if you need anything in the future. ~Susan
Verified by Mutual of Omaha Mortgage
Susan did an excellent job of quickly and professionally facilitating the lender mortgage process, keeping us informed all the way through, and cheerfully answering questions.
Business response:
I'm happy to hear that your experience with the mortgage process was positive and seamless. It was a pleasure assisting you, and I sincerely appreciate your kind words and 5-star review. ~Susan
Verified by Mutual of Omaha Mortgage
Easy communication and frequent updates!
Business response:
I'm happy to hear that you found the communication easy and appreciated the frequent updates. It was a pleasure working with you, Wes, and I'm glad that you had a positive experience with Mutual of Omaha Mortgage. ~Susan
Verified by Mutual of Omaha Mortgage
Susan was very responsive when we asked questions and never treated us like we were clueless. She was highly professional and the training course was invaluable.
Business response:
So happy to hear that you found my responsiveness and professionalism helpful, and that the training course was valuable to you. It was a pleasure assisting you throughout the process, you made my job easy. Thank you so much for your kind words and positive feedback. ~Susan
Verified by Mutual of Omaha Mortgage
Susan and the lending team, Hillary and Amanda, did a great job in helping me close on time. Susan did a wonderful job with her communication; from when I first reached out to her for an estimate to the final close, she made sure that everything was clear and transparent. And even when the underwriter dropped the ball the day prior to close, Susan made sure that we would be able to close on time. Thank you Susan and the lending team!
Business response:
I'm thrilled to hear that your experience was positive and that we were able to meet your closing timeline. It was a pleasure assisting you throughout the process. Thank you for recognizing the efforts of Hillary, Amanda, and myself. We appreciate your kind words and trust in Mutual of Omaha Mortgage. ~Susan
Verified by Mutual of Omaha Mortgage
Good, honest straightforward communication.
Business response:
I'm pleased to hear that you appreciated the honest and straightforward communication. It was a pleasure working with you, and thanks so much for your positive feedback. ~Susan
Verified by Mutual of Omaha Mortgage
Susan and the entire team at Mutual of Omaha were friendly, responsive, and helped guide us through the mortgage process (as first time home buyers). I would recommend Susan and Mutual of Omaha to anyone looking for a mortgage.
Business response:
Chelsey, I'm so glad to hear that your experience as first-time home buyers was positive as I know the path to closing can be daunting. It was a pleasure assisting you through the mortgage process, and I truly appreciate your recommendation. Thanks so much! ~Susan
Verified by Mutual of Omaha Mortgage
Sussan was great! Communication was excellent and she and her team made the process simple.
Business response:
Carlos, so happy to hear that you had a positive experience with us. It was a pleasure assisting you, and I appreciate your kind words about our communication and teamwork. Thank you for choosing Mutual of Omaha Mortgage! ~Susan
Frequently asked questions about Susan Thom of Mutual of Omaha Mortgage
How is Susan Thom of Mutual of Omaha Mortgage rated?
Susan Thom of Mutual of Omaha Mortgage has a 4.9 star rating with 122 reviews.
When is Susan Thom of Mutual of Omaha Mortgage open?
Susan Thom of Mutual of Omaha Mortgage is closed now. It will open on Monday at 9:00 a.m.