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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
This dealership never disappoints; I always get first class treatment no matter who the Service Advisor I get. I look forward to my next visit.
Business response:
Thank you for your wonderful feedback! We are thrilled to know that you consistently receive exceptional service during every visit with us. It means so much to hear that our entire service team provides you with outstanding care, regardless of which advisor assists you. Your loyalty and trust in Texas Nissan truly makes our day. We look forward to continuing to exceed your expectations on your future visits!
Samantha was awesome. Do you update me on my company vehicle Service Will bring more car to have a service at this location Thank you.
Business response:
We are delighted to hear that Samantha provided you with excellent service and that you had such a positive experience with us. Your satisfaction means everything to our team. We appreciate your loyalty to Texas Nissan and look forward to serving you and your additional vehicles in the future.
Todo bien el precio los descuentos pero lo que mo me gustó es que tienes que comprar los accesorios obligatorio y muy caros
Business response:
Nos complace saber que nuestros precios y descuentos le resultaron satisfactorios. Entendemos sus inquietudes sobre los requisitos de los accesorios y sus precios. Sus comentarios nos ayudan a evaluar nuestras políticas para brindar un mejor servicio a nuestros clientes. Agradecemos que se haya tomado el tiempo para compartir su experiencia y valoramos su perspectiva honesta sobre los aspectos positivos y las áreas en las que considera que podemos mejorar.
I was very impressed with the team who diagnosed and fixed our armada. They were very quick, polite, professional, and thorough. Even got a clean car after as they put it through a car wash for us.
Business response:
Your positive feedback means so much to us. We are thrilled to hear that our team provided you with such excellent service while working on your Armada. It sounds like they truly delivered on being quick and thorough with the diagnosis and repair work. We take great pride in maintaining a polite and professional approach with every customer, and it's wonderful to know that came through in your experience. The complimentary car wash is just one of the small ways we like to show our appreciation for choosing Texas Nissan. Than... read more
It took a long time to get our vehicle back just for a recall of hood release.
Business response:
Your review is appreciated and we understand your frustration with the extended wait time for your hood release recall service. We recognize that time is valuable and waiting longer than anticipated for any service can be inconvenient. We take all feedback seriously as it helps us evaluate our service processes and identify opportunities for improvement. To discuss your service experience further, please contact our Service Director, Clint Givens, at Cgivens@vtaig.com.
Clinton was very helpful and we enjoyed working with him. Overall we were very pleased.
Business response:
Thank you for taking the time to share your positive experience! We are thrilled to hear that you found Clinton to be so helpful throughout your visit and that you had an enjoyable experience working together. Your satisfaction with our service means everything to us, and we truly appreciate you choosing us for your automotive needs. It's wonderful to know that we were able to exceed your expectations and provide the level of service you deserved.
Good service and got it done when expected Thanks to V for helping with getting the service I needed done
Business response:
Thank you for your review and for taking the time to share your experience with us. We are delighted to hear that you received good service and that everything was completed as expected. It sounds like our team member provided you with exactly the assistance you needed to get your service taken care of. Your positive feedback about the quality of service and reliability means a great deal to us at Texas Nissan. We truly appreciate your trust in our team and look forward to continuing to serve you in the future.
Raymond and his team are Super! Will be back for next Serving, I hope it's with Same Awesome 😎 Team if guys. Thank you Deborah Perales
Business response:
We are utterly delighted to hear about your wonderful experience with our service team! It's fantastic to know that you found the team to be so exceptional and that they provided you with outstanding service. We take great pride in having dedicated professionals who go above and beyond to ensure our customers have a positive experience. Your kind words about the team's awesome work truly mean a lot to us. We look forward to welcoming you back for your next service appointment and will do our best to ensure you receive the sa... read more
I liked my service center lady- Samantha but this most likely will be the last time I come to your facility. I literally cannot afford you.
Business response:
Thank you for taking the time to share your experience with us. We truly appreciate your kind words about the excellent service you received from our team member. It means so much to hear that you felt well taken care of during your visit. We understand your concerns about pricing and value the honesty in your feedback. We recognize that cost is an important factor when choosing a service center, and we respect your perspective on this matter. Your experience and satisfaction are important to us, and we appreciate you choosi... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,533 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.