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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was an overall good experience. Team handled the recall. Team indicated the vehicle was all good after running full multi point review.
Mr. Cotton took the time to make sure all my needs were met. Also made sure my recalls wad taking care of while I was there so wouldn't have make another trip up there.
Excellent service department great people I will definitely be back to your service department Amazing
Business response:
We are elated to hear about your wonderful experience with our service team. Your kind words about the excellent service and great people truly mean the world to us. We understand how important it is to have a reliable and welcoming service department, and we are thrilled that we exceeded your expectations. Your loyalty and trust in returning for future service needs speaks volumes, and we look forward to continuing to provide you with the amazing experience you deserve.
He was very knowledgeable. I felt confident leaving my car with him. He was also polite and got me laughing.
Business response:
We genuinely appreciate your confidence in our team's expertise and professionalism. It's wonderful to hear that you felt comfortable entrusting your vehicle to our care and that our knowledgeable approach put you at ease. We're especially pleased that we could bring some lightness to your visit with friendly conversation and a few laughs. Your feedback reinforces our commitment to providing both exceptional service and a welcoming atmosphere. We truly value customers like you who take the time to share their positive experi... read more
Robert was great to work with. He got me in and out and was very nice and efficient
Business response:
We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that you found the service to be both welcoming and well-organized during your visit. We truly appreciate you taking the time to share your feedback about the courteous and streamlined assistance you received. Your kind words mean a great deal to us at Texas Nissan, and we look forward to continuing to provide you with excellent service in the future.
Tom was excellent he helped me with my appointment and he even checked to see if I had free oil changes and I did!! He went out of his way during the appointment and answered any questions I had. His demeanor was great, I appreciated his service.
Business response:
We are thrilled to hear about your wonderful experience with our service team. It sounds like you received exceptional assistance with your appointment and discovered those valuable complimentary oil changes available to you. We appreciate you highlighting how our team member went above and beyond to address all your questions and provide outstanding customer care. Your recognition of the helpful demeanor and dedicated service means so much to us at Texas Nissan. Thank you for choosing us and for taking the time to share you... read more
My experience at the service department was great. Tom was professional, courteous and helpful. Very friendly, had a smile on his face the whole time.
Business response:
Thank you immensely for sharing your wonderful experience with our service department. It's truly heartwarming to hear that you had such a positive visit with us. We're thrilled that Tom provided you with the professional and courteous service you deserve, and that his friendly demeanor and welcoming smile made your time with us so pleasant. Your feedback about the helpfulness you received means a great deal to our entire team. We're grateful for customers like you who take the time to recognize exceptional service, and we l... read more
Cotton was straightforward about work that he anticipated would need doing and helped explain my service contract and what it covered. He was also quite kind and professional.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that you received clear communication about the anticipated work and found the explanation of your service contract helpful. We're especially pleased that you felt our service was both kind and professional. Your feedback reinforces our commitment to providing transparent and courteous service to every customer.
It was fast and pleasant No No no no no no no no. Tom was great but too many reviews
Business response:
We are happy to hear that your experience with us was both efficient and enjoyable. Your feedback about the quick service and positive interaction means a great deal to our team. We truly appreciate you taking the time to share your thoughts, and we look forward to continuing to provide you with excellent service in the future.
Texas Nissan has a 4.2 star rating with 10,684 reviews.
Texas Nissan is closed now. It will open on Monday at 7:00 a.m.